Question

the security certificate presented by this website was issued for a different website's address

Asked by: Beavish1

Hi All,

We have an SSL certificate installed on our SBS 2003 server which seems to have stopped working. The only thing that has changed is our external IP, but an A record of mail.*.* has been updated with this IP.

Everything that was relating to the old IP has been updated to new IP in ISA rules, OWA, OMA access rules etc.

Normally, so that we can recieve emails over RPC over HTTP, we install the security certificate, but upon restarting IE after this, we get the following message: the security certificate presented by this website was issued for a different website's address.

We are doing everything exactly the same as before, including typing the full address in IE.


Any help would be appreiciated
Thanks

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-09-14 at 03:25:59ID24729094
Topics

Secure Socket Layer (SSL) & HTTPS

,

Exchange Email Server

,

Microsoft IIS Web Server

Participating Experts
3
Points
500
Comments
19

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. SSL Certificates
    I am running sbs 2003 wit the exchange sp2. I am trying to get a windows mobile 5.0 phone to sync with the exchange server. The error I am getting has to do with a ssl certificate. I purchasded one from Thwate. I can install it but it goes to the other people folder. I need i...
  2. ISA 2004 can not see SSL certificate
    My SBS 2003 server was running fine without isa 2004. I was using a SSL certificate in IIS. I loaded ISA 2004 and the "Connect to the Internet" wizard ran. It loaded a cert that was not the commercial one I had bought. Now I could add the commercial cert back in to ...
  3. OWA and OMA does not work externally because certificat…
    I had an old certificate setup for use with my OWA/OMA and RPC over SSL. Because of certain circumstances, I was not able to renew it when it expired and I had to purchase a new one from the same seller, revoke the old, and install the new. When I install the new certificat...
  4. SSL Certificate For SBS 2008 and ISA 2006 causing …
    I've read several solutions to this problem, but none seem to work. Here is the problem. I have sbs 2008 that runs exchange 2007. I have an edge of network ISA 2006 server. Everything is working correctly, except for activesync. Mail is flowing fine, OWA works correct with...
  5. SSL Certificate not Updating
    I just purchased a brand new certificate to replace my current SSL Certificate that expired over a year ago. Here was the process I followed: 1. Deleted the current certificate 2. Issued a new CSR 3. Obtained a new Cert from RapidSSL 4. Installed the new Cert into IIS for th...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: djxtremePosted on 2009-09-14 at 03:40:19ID: 25324155

Is your certificate a SAN or a Wildcard?

 

by: georgestarkPosted on 2009-09-14 at 03:53:52ID: 25324228

The issued by name must be the same as the certificate otherwise you will get this error, I would double check the renamed DNS record points to the original domain.

 

by: Beavish1Posted on 2009-09-14 at 03:57:54ID: 25324255

djxtreme - the certificate was self assigned

georgestark - the DNS name is correct as we can access OWA through the address

Thanks

 

by: georgestarkPosted on 2009-09-14 at 04:00:26ID: 25324273

when you use OWA you will still get the Cert error but be able to continue and logon to OWA.
Outlook over RPC will not, same as mobile devices.

 

by: Beavish1Posted on 2009-09-14 at 04:07:26ID: 25324310

I know, so any ideas why this would have stopped working when the only change was the IP address?

 

by: georgestarkPosted on 2009-09-14 at 04:20:47ID: 25324368

Beavish

When you chaged the IP you must of changed a DNS record to match, has this been done correctly.

George

 

by: Beavish1Posted on 2009-09-14 at 04:26:40ID: 25324395

Hi George,

The DNS record where exactly?

 

by: georgestarkPosted on 2009-09-14 at 04:43:18ID: 25324479

Beavish

Ok, so you get the cert error, I know its along shot have restarted IIS on the Cert server.
try reinstalling the cert on the workstation.

when you view the cert are the issue to issued from the same.

Does sound weird, I would try a good old restart first.

you could try pinging the website from the workstaion and see if it comes back witht the correct IP, could be DNS

 

by: Beavish1Posted on 2009-09-14 at 05:02:23ID: 25324556

George,

Issued to and Issued by are the same, although end in .local, should this not be the full external domain name?

 

by: georgestarkPosted on 2009-09-14 at 05:03:36ID: 25324559

Yes, it should match the website you visit for OWA or in the RPC settings in Outlook

 

by: georgestarkPosted on 2009-09-14 at 05:07:01ID: 25324574

I am surprised it evere worked if the cert name is wrong, did you create a new cert afte the IP change?.

 

by: Beavish1Posted on 2009-09-14 at 05:15:38ID: 25324621

Nope, didn't create a new cert name

 

by: ParanormasticPosted on 2009-09-14 at 07:14:29ID: 25325629

If you accept the name mismatch warning, does the page come up okay?


Try these for starters: Try from a new client if possible; Clear SSL State (Internet options - Content tab), temp internet files, history and cookies; 'ipconfig /flushdns' 'ipconfig /registerdns' on both client and server; export the certificate including the private key then import the resultant .pfx file then restart iis afterwards - try rebooting the server afterwards if still being a problem.

 

by: Beavish1Posted on 2009-09-14 at 10:05:48ID: 25327339

Hi Paranormastic, done this but with no success

We have created a new cert, mail.ourdomain.com and linked everything through to that but now getting the following error when trying to access OWA:

The target principal name is incorrect. (-2146893022)

This is well covered on Google but I have tried lots of suggestions already and none have worked

It seems like the server will not accept this certificate using SSL

Any help is appreciated

 

by: ParanormasticPosted on 2009-09-14 at 11:04:32ID: 25327808

If you click 'yes', 'accept' to continue, or 'continue anyways', etc. (depenidng on your browser and version) does the page load okay or not?

 

by: ParanormasticPosted on 2009-09-14 at 11:13:25ID: 25327881

The cert can be issued to site.domain.local or whatever as long as that is how it is being addressed by the accessing client.  If it an internal server or workstation - that's fine as the name is resolved and can be accessed directly.

If the server is accessed over the web or by another name, the client (user) could create an SSL session to a netowrk load balancer (e.g. ISA, F5/BigIP, NetScaler, etc.) that would translate the public FQDN (yoursite.domain.com) to the internal name (site.domain.local).  The NLB would then create a secondary SSL session from itself (as client) to the web server using the .local name (so you have actual end-to-end encryption over the wire, required for PCI DSS and such).

If you are doing just plain pass-through routing, then you would need to have the .com name in the cert instead of (or in addition to, using a SAN extension to the cert) the .local name - or just only access it internally.

 

by: Beavish1Posted on 2009-09-17 at 05:44:29ID: 25355376

We now have a further problem, we have created a certificate for mail.ourdomain.com and changed all relevant settings, now the OWA certificate is fine with no errors.

However RPC over HTTP will no longer work as it cannot resolve the internal server name, our last certificate was publishing.ourdomain.local so RPC over HTTP could resolve the server name because it had a record, we can put mail.ourdomain.com in the setup but it reverts back to the local servername, for which the client machines have no record of.

The only way we can currently get RPCoHTTP working is by connecting the VPN connection before setup and then disconnecting, from that point on it works fine.

Any advice?

Thanks

 

by: ParanormasticPosted on 2009-09-17 at 09:47:08ID: 25358223

Gotcha.  I would suggest trying to use a CA issued cert so you can use the SAN attribute.  The SAN is used to add additional names to the same cert when you submit the CSR to the CA.

If you dont' already have a CA set up, for something quick and easy you can look into XCA - free opensource and relatively quick to get going.  Make a self-signed root cert for itself and import that into the trusted root store like you did for the self-generated cert before - can use GPO to deploy that.  Since the root is trusted, all the certs it issues are trusted too.

Then you can create a CSR, which is a well documented process for most applications, and submit to the CA and add the SAN attribute to it to include the additional names, aliases, ip addresses, whatever you need.

If you already have a windows CA up and running, you may need to enable the SAN attribute on the CA to support that - let me know if you need help with any of that.

 

by: Beavish1Posted on 2009-10-04 at 13:49:53ID: 25490877

resolved by running CIESW before installing ISA

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...