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Asked by chriscounter07 in Secure Socket Layer (SSL) & HTTPS, Miscellaneous Web Development, Hypertext Transfer Protocol (HTTP)
I am having an issue with my site's SSL certificate, I think I have the answer, but would like some confirmation before I open a support ticket with our hosting provider.
On some computers when visiting the secure version of our site the user is shown an error message stating that the issuer is unknown (we are using a Comodo certificate). I believe the problem is that we require an intermediate/chain certificate installed.
If I view the certificate hierarchy on a computer/browser that shows the error only our domain name is shown, however whilst searching for solutions I found that if I visited a site that used a certificate from the same issuer as ours it seems my browser (at least in Firefox 3.5.4) picks up the intermediate/chain certificate and will then show me our site in https perfectly fine (looking at the hierarchy shows our issuer and the root certificate above our domain name).
20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625
