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04.24.2008 at 03:49PM PDT, ID: 23352219
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8.8

Laptop is obtaining an IP outside the DHCP Range and will not connect

Asked by IDC_Group in Dynamic Host Configuration Protocol (DHCP), Wireless Network Cards & Adapters, Internet Protocols

Tags:

so, i'm setting up an office network for a client of mine. the router being used is the common Linksys WRT54G router. I have already set up the SSID, set up a WEP key, DHCP is enabled.

the easy part is already done. all the wired machines are connected on a 192.168.1.1 subnet and they can all communicate with each other perfectly fine. the part that is stumping me is the single laptop that is supposed to be connected to the network as well. it picks up a signal and attempts to connect via use of the DHCP provided by the router. that's where the problem occurs. the laptop will detect the network, but not obtain a proper IP address; it returns a 192.168.100.10 address; meaning, it won't obtain an IP address that is to be part of the network it's supposed to be in. however, if i manually set the IP address, gateway dnsserver statically then it can surf fine. That works as a short fix but the user travels so it isnt the proper solution.
Further to the above problem and to make it a little more complicated, the is that laptop tries to connect through wireless (using the correct SSID and WEP Key) then the same thing happens. So I dont think it can be a hardware issue. Also the user has no problem accessing other networks when travelling. It is only when at this office.. I AM SO STUMPED

While searching fora fix, I came accross the following questions that is exactly what is happening to me. Maybe it is a better explanation?
You are examining a Windows XP Professional laptop because the user complains that she cannot reach the Internet. You verify that the laptop cannot communicate with the Internet and begin to troubleshoot the problem. The network cable is connected and the LEDs at the connection point are flashing, indicating that the required electrical signals are present on the wire. You perform a check of existing settings by issuing the Ipconfig command from a command prompt and notice that the IP address listed is 169.254.1.1. You know that this network connection is on the 192.168.7.x subnet. You check the network card configuration settings and note that the card is set to acquire an address automatically. You substitute a fixed IP address of 192.168.7.105, enter the proper subnet mask and default gateway, and enter the IPs of your primary and secondary DNS servers. You are able to reach the Internet immediately. You return the network card settings to acquire an address automatically and reopen a command prompt. You issue the Ipconfig /renew command, and after a delay find that the IP address remains at 169.254.1.1. What service is at the root of this problem?

If any of you have an idea I would be open to trying anything about now.
Thanks
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[+][-]04.24.2008 at 04:08PM PDT, ID: 21435940

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[+][-]04.24.2008 at 04:45PM PDT, ID: 21436124

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[+][-]04.24.2008 at 04:49PM PDT, ID: 21436138

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[+][-]04.24.2008 at 05:15PM PDT, ID: 21436259

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About this solution

Zones: Dynamic Host Configuration Protocol (DHCP), Wireless Network Cards & Adapters, Internet Protocols
Tags: Networking DHCP
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Solution Provided By: tlman12
Participating Experts: 5
Solution Grade: A
 
 
[+][-]04.24.2008 at 06:07PM PDT, ID: 21436409

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[+][-]04.24.2008 at 06:07PM PDT, ID: 21436415

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[+][-]04.24.2008 at 06:14PM PDT, ID: 21436433

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[+][-]04.24.2008 at 11:30PM PDT, ID: 21437386

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[+][-]04.25.2008 at 07:37AM PDT, ID: 21439979

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[+][-]04.25.2008 at 08:21AM PDT, ID: 21440445

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[+][-]04.25.2008 at 08:34AM PDT, ID: 21440574

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[+][-]04.25.2008 at 01:45PM PDT, ID: 21443082

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[+][-]04.25.2008 at 01:51PM PDT, ID: 21443120

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[+][-]04.26.2008 at 12:15AM PDT, ID: 21444792

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[+][-]04.26.2008 at 12:18AM PDT, ID: 21444797

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