I recently moved my system from timewarner cable to AT&T T1 line. Now all my mails sent from my website are being bounced back. Here is an example of a complaint:
Transcript of session follows ----- .. while talking to
as-av.iinet.net.au <<< 554-inbound.icp-qv1-irony-
in3.iinet.
net.au
554-Your IP address 12.52.2.146 does not have a valid PTR record associated
with it. You will need to add a PTR record (also known as reverse lookup)
before you are able to send email into the iiNet network.
554---
554 Thankyou
.. connection error: connection reset by peer/timeout
Where is this PTR record setup?
Is it setup with my domain registrar, Godaddy, like where I setup an MX record?
Or is it setup in my Merak Mail Server? I do have the box checked to "Add rDNS result to Received header of all messages."
Or is this something AT&T sets up? We do all of our DNS settings through Godaddy, not through AT&T.
So I don't know what to do about this PTR record.
I just got off the phone with Godaddy, and they said I need a TXT record, SPF record, but they can't tell me how to set it up.
Please help!
thanks!
Start Free Trial
