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Browse All TopicsHey guys,
I have a PC that the DNS does not work on. Here's what I've done:
-I can obtain IP by DHCP
-I can ping IP addresses of the gateway, of yahoo, etc.
-I CANNOT ping actual names such as www.yahoo.com
-I have uninstalled and re-installed winsock
-I have used the winsock repair tool found on the boards
-I have tried a new PCI network card
-I have run AVG 8 with no virus' found
-I have check and everything is set to 'obtain automatically' in the TCP/IP protocol
The network connection shows connected with a valid IP, it is strictly the issue where DNS does not resolve the name server. This is a home computer and the laptop on the network works fine. I've also taken it to work and it gives the same issue at work when all the other workstations work fine. So I'm lost. I did run Hijack This after the AVG scan and here's the log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:47:01 PM, on 7/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e
C:\WINDOWS\system32\winlog
C:\WINDOWS\system32\servic
C:\WINDOWS\system32\lsass.
C:\WINDOWS\system32\Ati2ev
C:\WINDOWS\system32\svchos
C:\WINDOWS\System32\svchos
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spools
C:\Program Files\ContentWatch\Interne
C:\WINDOWS\system32\Ati2ev
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
C:\Program Files\Symantec\LiveUpdate\
C:\PROGRA~1\AVG\AVG8\avgwd
C:\WINDOWS\eHome\ehRecvr.e
C:\WINDOWS\eHome\ehSched.e
C:\Program Files\Common Files\LightScribe\LSSrvc.e
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Java\jre1.5.0_06\bin
C:\Program Files\ContentWatch\Interne
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.
C:\PROGRA~1\AVG\AVG8\avgtr
C:\WINDOWS\system32\ctfmon
C:\PROGRA~1\AVG\AVG8\avgrs
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\svchos
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\PROGRA~1\AVG\AVG8\avgem
C:\Program Files\iPod\bin\iPodService
C:\WINDOWS\system32\dllhos
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv
C:\PROGRA~1\COMMON~1\SYMAN
C:\Program Files\Trend Micro\HijackThis\HijackThi
R1 - HKCU\Software\Microsoft\In
R1 - HKCU\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R0 - HKLM\Software\Microsoft\In
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-7
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-9
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-C
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-C
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-0
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-F
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\reals
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin
O4 - HKLM\..\Run: [cwcptray] C:\Program Files\ContentWatch\Interne
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWa
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtr
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICR
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICR
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-4
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-4
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprov
O10 - Unknown file in Winsock LSP: c:\windows\system32\cwalsp
O10 - Unknown file in Winsock LSP: c:\windows\system32\cwalsp
O10 - Unknown file in Winsock LSP: c:\windows\system32\cwalsp
O16 - DPF: {17492023-C23A-453E-A040-C
O16 - DPF: {6A344D34-5231-452A-8A57-D
O16 - DPF: {9600F64D-755F-11D4-A47F-0
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-4
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-F
O20 - AppInit_DLLs: avgrsstx.dll
O21 - SSODL: shellservice - {8FB2D6CA-E258-48CF-9DAB-E
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2ev
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgem
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwd
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.e
O23 - Service: ContentWatch (CwAltaService20) - ContentWatch, Inc. - C:\Program Files\ContentWatch\Interne
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.e
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLi
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWa
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMAN
--
End of file - 11063 bytes
As you can see there is some sort of issue with the winsock. Any reccomendations or help would be greatly appreciated!
Thanks so much!
Russ
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Answer for Membership
by: toniurPosted on 2008-07-27 at 22:25:41ID: 22100817
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