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07/29/2008 at 10:42AM PDT, ID: 23604907
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8.3

DNS resolution issues?

Asked by ultreya in Domain Name Service (DNS), Active Directory, Windows 2003 Server

Tags: Microsoft, Server, 2003, Behind a firewall

Running 4 windows 2003 servers
Serv1 = AD, DNS, SQL, DHCP
Serv2 = IIS
Serv3 = Exchange 2003
Serv4 = AD, DNS

Last week I noticed some errors from exchange connecting to the DC (Serv1). Updates were applied and memory swapped to combat other issues. Still communications had errors (I no longer have those records). The weekend went by and no more memory issues, however communication errors still continued. No network errors have been reported, and mail is flowing fluently. NIC port 1 was possibly failing so NIC port 2 was enabled and given the IP info from NIC port 1. NIC port 1 was then disabled. Still received errors however now ipconfig shows something I have never seen. DNS is AD integrated, and  Serv1 is a GC. Below are the results from the diag(s), and the IPconfig. NSLOOKUP fails also. I have looked over all the DCs A records and the pointer records from the reverse lookup. All are correct. How to resolve?¿

And to add flavor: Ping results from Serv1 pinging Serv1 by name.

C:\Program Files\Support Tools>ping Serv1

Pinging Serv1.Domain[fe80::215:17ff:fe0f:7f01%6] from fe80::215:17ff:f
e0f:7f01%6 with 32 bytes of data:

Reply from fe80::215:17ff:fe0f:7f01%6: time<1ms
Reply from fe80::215:17ff:fe0f:7f01%6: time<1ms
Reply from fe80::215:17ff:fe0f:7f01%6: time<1ms
Reply from fe80::215:17ff:fe0f:7f01%6: time<1ms

Ping statistics for fe80::215:17ff:fe0f:7f01%6:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
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--->( SERV1 information )<---
C:>nslookup
*** Can't find server name for address 192.168.2.30: Non-existent domain
Default Server:  UnKnown
Address:  192.168.2.30
 
==========================================================
DCDIAG
==========================================================
 
C:\Program Files\Support Tools>dcdiag
Domain Controller Diagnosis
Performing initial setup:
   Done gathering initial info.
Doing initial required tests
 
   Testing server: Default-First-Site-Name\Serv1
      Starting test: Connectivity
         ......................... Serv1 passed test Connectivity
 
Doing primary tests
 
   Testing server: Default-First-Site-Name\Serv1
      Starting test: Replications
         ......................... Serv1 passed test Replications
      Starting test: NCSecDesc
         ......................... Serv1 passed test NCSecDesc
      Starting test: NetLogons
         ......................... Serv1 passed test NetLogons
      Starting test: Advertising
         ......................... Serv1 passed test Advertising
      Starting test: KnowsOfRoleHolders
         ......................... Serv1 passed test KnowsOfRoleHolders
      Starting test: RidManager
         ......................... Serv1 passed test RidManager
      Starting test: MachineAccount
         ......................... Serv1 passed test MachineAccount
      Starting test: Services
         ......................... Serv1 passed test Services
      Starting test: ObjectsReplicated
         ......................... Serv1 passed test ObjectsReplicated
      Starting test: frssysvol
         ......................... Serv1 passed test frssysvol
      Starting test: frsevent
         ......................... Serv1 passed test frsevent
      Starting test: kccevent
         ......................... Serv1 passed test kccevent
      Starting test: systemlog
         ......................... Serv1 passed test systemlog
      Starting test: VerifyReferences
         ......................... Serv1 passed test VerifyReferences
 
   Running partition tests on : ForestDnsZones
      Starting test: CrossRefValidation
         ......................... ForestDnsZones passed test CrossRefValidation
 
      Starting test: CheckSDRefDom
         ......................... ForestDnsZones passed test CheckSDRefDom
 
   Running partition tests on : DomainDnsZones
      Starting test: CrossRefValidation
         ......................... DomainDnsZones passed test CrossRefValidation
 
      Starting test: CheckSDRefDom
         ......................... DomainDnsZones passed test CheckSDRefDom
 
   Running partition tests on : Schema
      Starting test: CrossRefValidation
         ......................... Schema passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Schema passed test CheckSDRefDom
 
   Running partition tests on : Configuration
      Starting test: CrossRefValidation
         ......................... Configuration passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Configuration passed test CheckSDRefDom
 
   Running partition tests on : Domain
      Starting test: CrossRefValidation
         ......................... Domain passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Domain passed test CheckSDRefDom
 
   Running enterprise tests on : Domain
      Starting test: Intersite
         ......................... Domain passed test Intersite
      Starting test: FsmoCheck
         ......................... Domain passed test FsmoCheck
 
C:\Program Files\Support Tools>
 
==========================================================
NETDIAG
==========================================================
C:\Program Files\Support Tools>netdiag
.....................................
 
    Computer Name: Serv1
    DNS Host Name: Serv1.Domain
    System info : Windows 2000 Server (Build 3790)
    Processor : x86 Family 15 Model 6 Stepping 4, GenuineIntel
    List of installed hotfixes :
        KB911564
        KB921503
        KB925398_WMP64
        KB925902
        KB926122
        KB927891
        KB928090-IE7
        KB929123
        KB929969
        KB930178
        KB931768-IE7
        KB931784
        KB931836
        KB932168
        KB933360
        KB933566-IE7
        KB933729
        KB933854
        KB935839
        KB935840
        KB935966
        KB936021
        KB936357
        KB936782
        KB937143-IE7
        KB938127-IE7
        KB939653-IE7
        KB941202
        KB941568
        KB941569
        KB941644
        KB941672
        KB941693
        KB942615-IE7
        KB942763
        KB942830
        KB942831
        KB943055
        KB943460
        KB943484
        KB943485
        KB944533-IE7
        KB944653
        KB945553
        KB946026
        KB947864-IE7
        KB948496
        KB948590
        KB948745
        KB948881
        KB949014
        KB950759-IE7
        KB950760
        KB950762
        KB951698
        KB951746
        KB951748
        Q147222
 
 
Netcard queries test . . . . . . . : Passed
    [WARNING] The net card 'RAS Async Adapter' may not be working because it has
 not received any packets.
    [WARNING] The net card 'Microsoft Tun Miniport Adapter' may not be working.
 
 
 
Per interface results:
 
    Adapter : Local Area Connection 2
 
        Netcard queries test . . . : Passed
 
        Host Name. . . . . . . . . : Serv1
        IP Address . . . . . . . . : 192.168.2.30
        Subnet Mask. . . . . . . . : 255.255.255.0
        Default Gateway. . . . . . : 192.168.2.1
        Dns Servers. . . . . . . . : 192.168.2.30
                                     192.168.2.50
 
 
        AutoConfiguration results. . . . . . : Passed
 
        Default gateway test . . . : Passed
 
        NetBT name test. . . . . . : Passed
 
        WINS service test. . . . . : Skipped
            There are no WINS servers configured for this interface.
 
Global results:
 
Domain membership test . . . . . . : Passed
 
NetBT transports test. . . . . . . : Passed
    List of NetBt transports currently configured:
        NetBT_Tcpip_{F74DE776-A31D-41E8-880A-76A7CA5889C4}
    1 NetBt transport currently configured.
 
Autonet address test . . . . . . . : Passed
 
IP loopback ping test. . . . . . . : Passed
 
Default gateway test . . . . . . . : Passed
 
NetBT name test. . . . . . . . . . : Passed
 
Winsock test . . . . . . . . . . . : Passed
 
DNS test . . . . . . . . . . . . . : Failed
          [WARNING] Cannot find a primary authoritative DNS server for the name
            'Serv1.Domain.'. [WSAEADDRNOTAVAIL           ]
            The name 'Serv1.Domain.' may not be registered in DNS.
          [WARNING] Cannot find a primary authoritative DNS server for the name
            'Serv1.Domain.'. [ERROR_TIMEOUT]
            The name 'Serv1.Domain.' may not be registered in DNS.
          [WARNING] Cannot find a primary authoritative DNS server for the name
            'Serv1.Domain.'. [WSAEADDRNOTAVAIL           ]
            The name 'Serv1.Domain.' may not be registered in DNS.
          [WARNING] Cannot find a primary authoritative DNS server for the name
            'Serv1.Domain.'. [ERROR_TIMEOUT]
            The name 'Serv1.Domain.' may not be registered in DNS.
    [WARNING] The DNS entries for this DC are not registered correctly on DNS se
rver '0.0.0.0'. Please wait for 30 minutes for DNS server replication.
    [FATAL] No DNS servers have the DNS records for this DC registered.
 
Redir and Browser test . . . . . . : Passed
    List of NetBt transports currently bound to the Redir
        NetBT_Tcpip_{F74DE776-A31D-41E8-880A-76A7CA5889C4}
    The redir is bound to 1 NetBt transport.
 
    List of NetBt transports currently bound to the browser
        NetBT_Tcpip_{F74DE776-A31D-41E8-880A-76A7CA5889C4}
    The browser is bound to 1 NetBt transport.
 
DC discovery test. . . . . . . . . : Passed
 
DC list test . . . . . . . . . . . : Passed
 
Trust relationship test. . . . . . : Skipped
 
Kerberos test. . . . . . . . . . . : Passed
 
LDAP test. . . . . . . . . . . . . : Passed
 
Bindings test. . . . . . . . . . . : Passed
 
WAN configuration test . . . . . . : Skipped
    No active remote access connections.
 
Modem diagnostics test . . . . . . : Passed
 
IP Security test . . . . . . . . . : Skipped
 
    Note: run "netsh ipsec dynamic show /?" for more detailed information
 
The command completed successfully
 
C:\Program Files\Support Tools>
 
==========================================================
IPCONFIG /ALL
==========================================================
 
C:\Program Files\Support Tools>ipconfig /all
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Serv1
   Primary Dns Suffix  . . . . . . . : Domain
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : 
 
Ethernet adapter Local Area Connection 2:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/1000 EB Network Connection w
ith I/O Acceleration #2
   Physical Address. . . . . . . . . : 00-15-17-0F-7F-01
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.2.30
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   IP Address. . . . . . . . . . . . : fe80::215:17ff:fe0f:7f01%6
   Default Gateway . . . . . . . . . : 192.168.2.1
   DNS Servers . . . . . . . . . . . : 192.168.2.30
                                       192.168.2.50
                                       fec0:0:0:ffff::1%4
                                       fec0:0:0:ffff::2%4
                                       fec0:0:0:ffff::3%4
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter Automatic Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : C0-A8-02-1E
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : fe80::5efe:192.168.2.30%2
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%4
                                       fec0:0:0:ffff::2%4
                                       fec0:0:0:ffff::3%4
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
End of Serv1 Results
______________________________________________________________________
 
--->( SERV2 information )<---
 
D:>nslookup
Default Server:  Serv4.Domain
Address:  192.168.2.50
 
==========================================================
DCDIAG
==========================================================
 
D:\Program Files\Support Tools>dcdiag
 
Domain Controller Diagnosis
 
Performing initial setup:
   Done gathering initial info.
 
Doing initial required tests
 
   Testing server: Default-First-Site-Name\Serv4
      Starting test: Connectivity
         ......................... Serv4 passed test Connectivity
 
Doing primary tests
 
   Testing server: Default-First-Site-Name\Serv4
      Starting test: Replications
         ......................... Serv4 passed test Replications
      Starting test: NCSecDesc
         ......................... Serv4 passed test NCSecDesc
      Starting test: NetLogons
         ......................... Serv4 passed test NetLogons
      Starting test: Advertising
         ......................... Serv4 passed test Advertising
      Starting test: KnowsOfRoleHolders
         ......................... Serv4 passed test KnowsOfRoleHolders
      Starting test: RidManager
         ......................... Serv4 passed test RidManager
      Starting test: MachineAccount
         ......................... Serv4 passed test MachineAccount
      Starting test: Services
         ......................... Serv4 passed test Services
      Starting test: ObjectsReplicated
         ......................... Serv4 passed test ObjectsReplicated
      Starting test: frssysvol
         ......................... Serv4 passed test frssysvol
      Starting test: frsevent
         ......................... Serv4 passed test frsevent
      Starting test: kccevent
         ......................... Serv4 passed test kccevent
      Starting test: systemlog
         ......................... Serv4 passed test systemlog
      Starting test: VerifyReferences
         ......................... Serv4 passed test VerifyReferences
 
   Running partition tests on : ForestDnsZones
      Starting test: CrossRefValidation
         ......................... ForestDnsZones passed test CrossRefValidation
 
      Starting test: CheckSDRefDom
         ......................... ForestDnsZones passed test CheckSDRefDom
 
   Running partition tests on : DomainDnsZones
      Starting test: CrossRefValidation
         ......................... DomainDnsZones passed test CrossRefValidation
 
      Starting test: CheckSDRefDom
         ......................... DomainDnsZones passed test CheckSDRefDom
 
   Running partition tests on : Schema
      Starting test: CrossRefValidation
         ......................... Schema passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Schema passed test CheckSDRefDom
 
   Running partition tests on : Configuration
      Starting test: CrossRefValidation
         ......................... Configuration passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Configuration passed test CheckSDRefDom
 
   Running partition tests on : Domain
      Starting test: CrossRefValidation
         ......................... Domain passed test CrossRefValidation
      Starting test: CheckSDRefDom
         ......................... Domain passed test CheckSDRefDom
 
   Running enterprise tests on : Domain
      Starting test: Intersite
         ......................... Domain passed test Intersite
      Starting test: FsmoCheck
         ......................... Domain passed test FsmoCheck
 
D:\Program Files\Support Tools>
==========================================================
NETDIAG
==========================================================
 
D:\Program Files\Support Tools>netdiag
 
.....................................
 
    Computer Name: Serv4
    DNS Host Name: Serv4.Domain
    System info : Windows 2000 Server (Build 3790)
    Processor : x86 Family 15 Model 2 Stepping 4, GenuineIntel
    List of installed hotfixes :
        KB911564
        KB921503
        KB925398_WMP64
        KB925902
        KB926122
        KB927891
        KB929123
        KB930178
        KB931768
        KB931784
        KB931836
        KB932168
        KB933360
        KB933566
        KB933729
        KB933854
        KB935839
        KB935840
        KB935966
        KB936021
        KB936357
        KB936782
        KB937143
        KB938127
        KB938127-IE7
        KB939653
        KB941202
        KB941568
        KB941569
        KB941644
        KB941672
        KB941693
        KB942615-IE7
        KB942763
        KB942830
        KB942831
        KB943055
        KB943460
        KB943484
        KB943485
        KB944533-IE7
        KB944653
        KB945553
        KB946026
        KB947864-IE7
        KB948496
        KB948590
        KB948881
        KB949014
        KB950759-IE7
        KB950760
        KB950762
        KB951698
        KB951746
        KB951748
        Q147222
 
 
Netcard queries test . . . . . . . : Passed
 
 
 
Per interface results:
 
    Adapter : Local Area Connection 2
 
        Netcard queries test . . . : Passed
 
        Host Name. . . . . . . . . : Serv4
        IP Address . . . . . . . . : 192.168.2.50
        Subnet Mask. . . . . . . . : 255.255.255.0
        Default Gateway. . . . . . : 192.168.2.1
        Dns Servers. . . . . . . . : 192.168.2.50
                                     192.168.2.30
 
 
        AutoConfiguration results. . . . . . : Passed
 
        Default gateway test . . . : Passed
 
        NetBT name test. . . . . . : Passed
        [WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenge
r Service', <20> 'WINS' names is missing.
 
        WINS service test. . . . . : Skipped
            There are no WINS servers configured for this interface.
 
 
Global results:
 
 
Domain membership test . . . . . . : Passed
 
 
NetBT transports test. . . . . . . : Passed
    List of NetBt transports currently configured:
        NetBT_Tcpip_{3A937EB1-8018-4023-94C6-9F6367F212C0}
    1 NetBt transport currently configured.
 
 
Autonet address test . . . . . . . : Passed
 
 
IP loopback ping test. . . . . . . : Passed
 
 
Default gateway test . . . . . . . : Passed
 
 
NetBT name test. . . . . . . . . . : Passed
    [WARNING] You don't have a single interface with the <00> 'WorkStation Servi
ce', <03> 'Messenger Service', <20> 'WINS' names defined.
 
 
Winsock test . . . . . . . . . . . : Passed
 
 
DNS test . . . . . . . . . . . . . : Passed
    PASS - All the DNS entries for DC are registered on DNS server '192.168.2.50
' and other DCs also have some of the names registered.
    PASS - All the DNS entries for DC are registered on DNS server '192.168.2.30
' and other DCs also have some of the names registered.
 
 
Redir and Browser test . . . . . . : Passed
    List of NetBt transports currently bound to the Redir
        NetBT_Tcpip_{3A937EB1-8018-4023-94C6-9F6367F212C0}
    The redir is bound to 1 NetBt transport.
 
    List of NetBt transports currently bound to the browser
        NetBT_Tcpip_{3A937EB1-8018-4023-94C6-9F6367F212C0}
    The browser is bound to 1 NetBt transport.
 
 
DC discovery test. . . . . . . . . : Passed
 
 
DC list test . . . . . . . . . . . : Passed
 
 
Trust relationship test. . . . . . : Passed
    Secure channel for domain 'Domain' is to '\\Serv1.Domain'.
 
 
Kerberos test. . . . . . . . . . . : Passed
 
 
LDAP test. . . . . . . . . . . . . : Passed
 
 
Bindings test. . . . . . . . . . . : Passed
 
 
WAN configuration test . . . . . . : Skipped
    No active remote access connections.
 
 
Modem diagnostics test . . . . . . : Passed
 
IP Security test . . . . . . . . . : Skipped
 
    Note: run "netsh ipsec dynamic show /?" for more detailed information
 
 
The command completed successfully
 
D:\Program Files\Support Tools>
==========================================================
IPCONFIG /ALL
==========================================================
 
D:\Program Files\Support Tools>ipconfig /all
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Serv4
   Primary Dns Suffix  . . . . . . . : Domain
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Domain
 
Ethernet adapter Local Area Connection 2:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel 8255x-based PCI Ethernet Adapter (1
0/100)
   Physical Address. . . . . . . . . : 00-04-23-47-06-09
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.2.50
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.2.1
   DNS Servers . . . . . . . . . . . : 192.168.2.50
                                       192.168.2.30
 
D:\Program Files\Support Tools>
[+][-]07/29/08 10:54 AM, ID: 22113861

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About this solution

Zones: Domain Name Service (DNS), Active Directory, Windows 2003 Server
Tags: Microsoft, Server, 2003, Behind a firewall
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Solution Provided By: ChiefIT
Participating Experts: 2
Solution Grade: A
 
 
 
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