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Asked by redesystems in Domain Name Service (DNS), TCP/IP, Network Switches & Hubs
We have a new client. The way the local AD Domain is setup is companyname.com; their external domain (email, website, etc...) is companyname.us.
the problem is that there is a remote site connected via MLPS and there is about 50% packet loss and jitter issues which is messing up the VOIP phones there.
I have made some minor changes to their POE switch at the remote site that improved the issues but only slightly, now there is only 43% packet loss.
Where shoud I look next to resolve the dropped packets issue? The MPLS circuit is maintained by the circuit provider (cisco routers on each end).
20091118-EE-VQP-93 - Hierarchy / EE_QW_3_20080625