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7.6

Unable to browse or receive POP3 email from web site.

Asked by mickantone in Domain Name Service (DNS)

Tags: DNS URL browse ping SBS2003

I had a report from my client that they were unable receive POP3 email and unable to browse to their external web site.  This is true from the server as well as all of the workstations a this location.  I have confirmed the following: 1. CAN browse to google, yahoo, msn.....(I haven't found a site that I can't browse to).....except their own domain hosted at an external site.  From any other outside location I can browse to the domain site in question.  2. From the SBS2003 server, I canNOT PING the site in question; again, every other site responds. 3. I cannot receive OUTLOOK POP3 mail from this same site.

I also found three "unauthorized" programs on the server, which have been removed: JetSwap, WINRAR, and PERL Packet Handler.  

Your thoughts are appreciated.
[+][-]07/25/09 08:25 PM, ID: 24944081Expert Comment

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About this solution

Zone: Domain Name Service (DNS)
Tags: DNS URL browse ping SBS2003
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Solution Provided By: Honez
Participating Experts: 2
Solution Grade: B
 
[+][-]08/03/09 11:58 PM, ID: 25011169Author Comment

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20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20090701_SELECT_ZONES