The external DNS is the guy hosting the website?
Do I add it in Reverse Lookup Zones?
Main Topics
Browse All Topics
Loading Advertisement...
Question
Reverse DNS FAILED! This is a problem - test of the SMTP
Hello,
Our Marekting Dept. changed suppliers hosting our website.
We started having problems receiving e-mail.
Errors on dnsstuff point to a missing A record.
ERROR: I couldn't find any MX records for domain.com. If you want to receive E-mail on this domain, you should have MX record(s). Without any MX records, mailservers should attempt to deliver mail to the A record for domain.com. I can't continue in a case like this, so I'm assuming you don't receive mail on this domain.
ERROR: I could not find any mailservers for domain.com.
I can only give 500 points but if I could I would give 10,000 for steps on how to create the MX record.
How should the Mail Exchanger (MX) record look in the Forward Lookup Zones for our domain.
Is this the correct place to do it?
Host or child I type www and in Fully qualified domain name appears www.domain.com
In the fully qualified domain name (FZDN) of mail server: text box should I type mailserver.domain.com?
Priority is set to 10.
In the existing www Properites for the FQDN is says www.domain.com and the IP is pointing to GoDaddy Ip address.
When I try to change that to the new hosting IP it gives me a Warning: The associated pointer (PTR) record cannot be created, probably because the referenced reverse lookup zone cannot be found.
DC DNS - Win 2003 Std.
Exchange 2007 on Win 2008.
How can I fix the issue, please?
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Subscribe now for full access to Experts Exchange and get
Instant Access to this Solution
- Plus...
- 30 Day FREE access, no risk, no obligation
- Collaborate with the world's top tech experts
- Unlimited access to our exclusive solution database
- Never be left without tech help again
Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.
- "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
- "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
- "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.
See what Experts Exchange can do for you.
Got a question?
We've got the answer.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
Need individual assistance?
Our experts are ready to help.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Want to learn from the best?
Read articles from industry experts.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Working on a long term project?
Store your work and research.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
What Makes Experts Exchange Unique?
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Trusted by the world's most respected brands.
Faithfully serving IT professionals since 1996.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Free Tech Articles
-
WARNING: 5 Reasons why you should NEVER fix a computer for free.
It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
-
SCCM OSD Basic troubleshooting
SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
-
Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
-
Create a Win7 Gadget
This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
-
Outlook continually prompting for username and password
There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
-
Backup Exchange 2010 Information Store using Windows Backup
There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...
Cloud Class Webinars
- Avoiding Bugs in Microsoft Access
Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
- Top 10 Best New Features in Visio 2010
Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
- IT Consultant Business Secrets Revealed
Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
- Disaster Recovery and Business Continuity
Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
- Organize Your Visio Diagrams with Containers and Lists
Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
- How to Us Objects, Properties, Events and Methods in Microsoft Access
Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...
Join the Community
Give a Little. Get a Lot.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Answers
I understand the ISP role but the rest is not clear.
I'm sorry.
I have for Host (A) records:
mailserver Host (A)
terminalserver Host (A)
webmail Host (A)
www Host (A)
I changed the www Host (A) IP info to the new website host.
I added www for domain.com with our mail server's IP address - Not sure that I needed to do that
and added an Mail Exchange (MX) record for the www with domain.com and FQDN of the mail server as corp.domain.com / priority left at 10.
I am going to call guys from who I purchased the IP info about updating the PTR, but am completely uncertain about what I did in DNS on my DC.
Thank you.
Contact whoever the new supplier of your domain is and tell them they are missing ytour MX record. Any respectable host should know what you are talking about and be able to resolve this. If its godaddy then ask your marketing department for the login credentials for the domain so you can add the mx records yourself.
A PTR record refers to the resolution of the inverse zone data -> the IP address to host name.
In addition to configuring an MX record (specify a FQDN which has its own A record), contact whomever manages your address space DNS and have them configure an in-addr for the IP address so that it matches the forward FQDN.
Seems I fixed it.
Thank you.
Can I get drunk now?
No. I am really not a drinker. :(
Time to look up shred-tech.com MX record Searching for shred-tech.com MX record at e.root-servers.net Timed out. Trying again. Searching for shred-tech.com MX record at a.root-servers.net Got referral to I.GTLD-SERVERS.NET. [took 42 ms] Searching for shred-tech.com MX record at I.GTLD-SERVERS.NET. Got referral to ns75.worldnic.com. [took 129 ms] Searching for shred-tech.com MX record at ns75.worldnic.com. Reports an answer. Record is:
DomainTypeClassTTLAnswersh
The best times since the last time this web server was last restarted are: 39ms average response, plus 59ms overhead.
Note that these times are from a server located in the United States; if most of the people using your DNS are outside of the United States, your actual results may be better than what is shown here.
A rating of 'B' or higher is generally good (this tool is very picky!). This tool is designed to make an educated guess about speed, and to point out potential factors that may reduce the DNS speed, and it is not perfect.
Does this server host both incoming and outbound mail?
Does this server listen on more than one IP address?
I see an MX record for shred-tech.com
-> corp.shred-tech.com
I see an A record for corp.shred-tech.com
-> 216.16.226.148
I see a PTR record for 148.226.16.216.in-addr.arp
-> corp.shred-tech.com
What error information do you have indicating the inverse DNS failed?
3 Ways to Join
Business Accounts
- Perfect for organizations
- Multiple users
- Save over 36%
- Create a Business Account
Answer for Membership
- Earn free access
- Showcase your knowledge
- No credit card required
- Sign Up to Answer
Loading Advertisement...
by: endital1097Posted on 2009-08-12 at 06:26:10ID: 25078462
you need to update your external dns with whoever maintains it
add an A record with the external IP address of you SMTP gateway/Exchange server
then add a MX record for you domain pointing to this A record
you will most likely need to contact your ISP and request an update of the PTR record to the FQDN of your mail server