Question

Issue with Name Resolution

Asked by: arsmed840

Hi All,
we have AD in our network. the name of our domain is mydomain.com

we were hosting mail internally till yesterday on mailx. We decided to host the mail outside and moved it out yesterday.
I changed the name servers with register.com this morning.

When I try to use the SMTP and POP servers provided my the hosting company in outlook which are in the format:

mail.mydomain.com, I am gettign an error that it cant locate the server.

when I try to do a ping to mail.mydomain.com I am getting an error cant find host.

Shoud l do something on my DNS so that the outlook can find the external mail.mydomain.com ? please advice.

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Asked On
2009-11-06 at 13:12:55ID24879329
Topic

Domain Name Service (DNS)

Participating Experts
1
Points
500
Comments
1

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Answers

 

by: PsychoFelixPosted on 2009-11-06 at 14:42:04ID: 25763720

yes.. you will need to edit your 'mydomain.com' dns zone file and change the 'mail' record to point to the new IP address of your new mail server..

reload the name service and should then be able to ping it etc. .

20120131-EE-VQP-002

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