Question

Senderbase.org DNS wrong for 20 days and counting...any advice?

Asked by: arthurh88

http://www.senderbase.org/senderbase_queries/detailip?search_string=64.246.2.50  
We updated our DSN for that IP 25 days ago.  Senderbase.org now is the only site i can find on the nternet that shows the wrong DNS info for that IP.  Because of senderbase.org's error, numerous mail servers are blocking our email.  These mail servers think that our reverse DNS is wrong, but in reality (at least as far as I can tell by every tool I have used) our reverse DNS is correct, yet senderbase.org shows it as being faulty.  What do I do?  

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Asked On
2009-11-07 at 14:36:49ID24880936
Topics

Domain Name Service (DNS)

,

Network Routers

,

Network Operations

Participating Experts
3
Points
500
Comments
4

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Answers

 

by: technicasolutionsPosted on 2009-11-07 at 15:15:27ID: 25768546

Yes every root server cascades up to find that the reverse entry on that IP is mail.theravive.com.
Everything looks 100%

Senderbase is simply wrong. you need to contact them if it really is an issue that they are listing your wrongly.

 

by: ChiefITPosted on 2009-11-07 at 22:17:28ID: 25769577

In the meantime, you can map to your mail accounts using the IP address. All Email client software I know of will allow you to use the mail server's IP rather than the FQDN.

 

by: technicasolutionsPosted on 2009-11-08 at 01:28:19ID: 25769919

If you read the question you will see that he's not having as issue with forward entries he's having issues with reverse entries.

 

by: wbblythePosted on 2009-11-21 at 03:44:24ID: 25877547

Senderbase is absolutely awful. I have more than a dozen high end Cisco products but have bought my last until they dump them.

20120131-EE-VQP-002

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