Link to home
Start Free TrialLog in
Avatar of Member_2_6368962
Member_2_6368962

asked on

DNS

Hello everybody,

Recently I made a migration of my DC (AD, DHCP and DNS) from windows 2008 server r2 to windows 2008 server r2 a new server (new equipment)

Apparently everything was working good, but I started to see 2 errors during my navigation.
The first error appeared when I typed an address (first time) like www.apple.com , sometimes it does not find the server and sometimes it finds but it shows the page as simple HTML (as you can see in my attached files). If I press (f5) to reload the page, in both cases it works and the right page appears.  

I would like to know if there are some solutions, or what configuration I should check, what test I should make..

Thank you for all help.

Best Regards
Renato Marcandier
erro1.jpg
erro2.jpg
erro3.jpg
erro4.jpg
Avatar of Sushant Gulati
Sushant Gulati
Flag of India image

Can you send the results of IPCONFIG /all from your server? Check the forwarding in the DNS if the right IPs are entered in the forwarders address list.

Also, paste the DCDIAG /v results from your server. I also would have tried pinging the DNS if., ping -t 192.168.1.1 along with ping -t google.com

Please check the TTL value and if you get any request time out events or destination unreachable events in between the lines, please paste those.

Are the clients also failing and complaining of the same issues? If yes, then it could be a domain wide issue or it could be machine specific if the console is behaving in a such a way. I would have downloaded another browser like a firefox or chrome to test with.

Good Luck..!!
~SG~
Avatar of Member_2_6368962
Member_2_6368962

ASKER

Hi susquperf

Thank you for your answer.
I am attaching the files for you to take a look.

Yes, not just me, all my network is getting problems to browsing. I tried with firefox and chrome.

Let me know if you see something strange pls.
dcdiagV.txt
ipconfigALL.txt
ping.jpg
Was the old box a different ip? Does your firewall have rules blocking DNS traffic?
Hi aarontomosky,

first box is my DNS server ip (192.168.0.3) and the second box the google.com

I will check my firewall if has some restrictions.
Check the switch or may be reset the switch and see if that helps. The packets are dropping it looks like in the Ping.jpg
Check the router settings if you have configured and point to the correct internal IP address.

dcdiag /test:dns >> results.txt ??? Can I get this file? Because I don't see any issues with the Dcdiag.txt results that you had sent to us. Run the port query on these ports from any of the public IPs and see if the important ports are opened on the router and the firewall.

DNS- 53
HTTP - 80
HTTPS - 443
SMTP - 25

Let us know your result.

~SG~
Hello susquperf

Thank you for your help.

Tomorrow I will reset the switch, I am working remotely at the moment.
I am attaching the file that you are asking me.

I will run the portqry from my machine and see the results.

 
results.txt
susguperf

On windows 7, do you know how to run portqry? I found just for: Windows 2000, Windows Server 2003, Windows XP
You can download the tool from here
http://www.microsoft.com/download/en/details.aspx?id=24009

The UI version will give options to enter the Source IP address with the port range you can define the ports manually.
Hello susquperf,

I performed this commands: (192.168.0.3 is my DNS Server)


C:\PortQryV2>portqry -n 192.168.0.3 -e 53

Querying target system called:

 192.168.0.3

Attempting to resolve IP address to a name...


IP address resolved to thestove.multuk.internal

querying...

TCP port 53 (domain service): LISTENING

C:\PortQryV2>portqry -n 192.168.0.3 -e 80

Querying target system called:

 192.168.0.3

Attempting to resolve IP address to a name...


IP address resolved to thestove.multuk.internal

querying...

Error opening socket: 10051


Network unreachable.

C:\PortQryV2>portqry -n 192.168.0.3 -e 443

Querying target system called:

 192.168.0.3

Attempting to resolve IP address to a name...


IP address resolved to thestove.multuk.internal

querying...

Error opening socket: 10051


Network unreachable.

C:\PortQryV2>portqry -n 192.168.0.3 -e 25

Querying target system called:

 192.168.0.3

Attempting to resolve IP address to a name...


IP address resolved to thestove.multuk.internal

querying...

Error opening socket: 10051


Network unreachable.
Hello susquperf,

I am attaching the .jpg file from portqryUI
portqry.jpg
Hello susquperf,

I think the error is exactly here right? ==>>

"10051 socket error"
You should have tried the gateway IP address - 192.168.0.1 or with the Public IP. Go to www.whatismyip.com and copy the IP address, paste that in the PortqryUI and perform the same steps.

You are tracing the server ports and we are trying to query the ports on the router or on the firewall. Tracing the ports using the Public IP is much more promising job.

Please return with your results ASAP..

~SG~
hello susguperf

Thank you very much.
I am attaching the print screen for you.

I am getting the same error (10051)
xxx2.jpg
hello susguperf

I was checking the DNS Events and it is showing : EVENT ID 5501
xxx3.jpg
Do me a favor, please send dcdiag /test:dns logs in your next comment...
This event only states that to update the DNS.exe on the server. I am not sure what is the SP level you are running on. I would still say to check the DNS and check the forwarders list and beside here are my portqryUI results.

Port 53

Querying target system called:

 188.220.33.91

Attempting to resolve IP address to a name...


IP address resolved to 188-220-33-91.zone11.bethere.co.uk

querying...

TCP port 53 (domain service): FILTERED

UDP port 53 (domain service): LISTENING or FILTERED

Port 80

Querying target system called:

 188.220.33.91

Attempting to resolve IP address to a name...


IP address resolved to 188-220-33-91.zone11.bethere.co.uk

querying...

TCP port 80 (http service): LISTENING

Port 443

Querying target system called:

 188.220.33.91

Attempting to resolve IP address to a name...


IP address resolved to 188-220-33-91.zone11.bethere.co.uk

querying...

TCP port 443 (https service): LISTENING


Port 25

 Starting portqry.exe -n 188.220.33.91 -e 25 -p TCP ...


Querying target system called:

 188.220.33.91

Attempting to resolve IP address to a name...


IP address resolved to 188-220-33-91.zone11.bethere.co.uk

querying...

TCP port 25 (smtp service): LISTENING

Can you send us the current status or send us an update as to what is going on at this point?

Good Luck..!!
~SG~
Hello susguperf

Thank you for your contact.
Today was very busy day resolving another problems..
Tomorrow I will focus in this one again. I will send for you the results of logs.

See you soon
Sure thing.. we'll wait..
Hello susquperf,

When I try to run this portquery like you, I am getting this error:

Error opening socket: 10051

I dont know what I need to do to resolve this problem.
PortQuery.jpg
5501.jpg

Directory Server Diagnosis


Performing initial setup:

   Trying to find home server...

   Home Server = THESTOVE

   * Identified AD Forest.
   Done gathering initial info.


Doing initial required tests

   
   Testing server: Default-First-Site-Name\THESTOVE

      Starting test: Connectivity

         ......................... THESTOVE passed test Connectivity



Doing primary tests

   
   Testing server: Default-First-Site-Name\THESTOVE

   
      Starting test: DNS

         

         DNS Tests are running and not hung. Please wait a few minutes...

         ......................... THESTOVE passed test DNS

   
   Running partition tests on : ForestDnsZones

   
   Running partition tests on : DomainDnsZones

   
   Running partition tests on : Schema

   
   Running partition tests on : Configuration

   
   Running partition tests on : MULTUK

   
   Running enterprise tests on : MULTUK.INTERNAL

      Starting test: DNS

         Test results for domain controllers:

           
            DC: THESTOVE.MULTUK.INTERNAL

            Domain: MULTUK.INTERNAL

           

                 
               TEST: Delegations (Del)
                  Error: DNS server: thefridge.multuk.internal. IP:192.168.0.4

                  [Broken delegated domain _msdcs.MULTUK.INTERNAL.]

                 
               TEST: Dynamic update (Dyn)
                  Warning: Failed to delete the test record dcdiag-test-record in zone MULTUK.INTERNAL
         
         Summary of test results for DNS servers used by the above domain

         controllers:

         

            DNS server: 192.168.0.4 (thefridge.multuk.internal.)

               1 test failure on this DNS server

               
            DNS server: 2001:500:1::803f:235 (h.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:500:1::803f:235              
            DNS server: 2001:500:2d::d (d.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:500:2d::d              
            DNS server: 2001:500:2f::f (f.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:500:2f::f              
            DNS server: 2001:500:3::42 (l.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:500:3::42              
            DNS server: 2001:503:ba3e::2:30 (a.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:503:ba3e::2:30              
            DNS server: 2001:503:c27::2:30 (j.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:503:c27::2:30              
            DNS server: 2001:7fd::1 (k.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:7fd::1              
            DNS server: 2001:7fe::53 (i.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:7fe::53              
            DNS server: 2001:dc3::35 (m.root-servers.net.)

               1 test failure on this DNS server

               PTR record query for the 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa failed on the DNS server 2001:dc3::35              
         Summary of DNS test results:

         
                                            Auth Basc Forw Del  Dyn  RReg Ext
            _________________________________________________________________
            Domain: MULTUK.INTERNAL

               THESTOVE                     PASS PASS PASS FAIL WARN PASS n/a  
         
         ......................... MULTUK.INTERNAL failed test DNS
Here is the problem!!


 TEST: Delegations (Del)
                  Error: DNS server: thefridge.multuk.internal. IP:192.168.0.4

                  [Broken delegated domain _msdcs.MULTUK.INTERNAL.]

                 
               TEST: Dynamic update (Dyn)
                  Warning: Failed to delete the test record dcdiag-test-record in zone MULTUK.INTERNAL
         
         Summary of test results for DNS servers used by the above domain

         controllers:

         

            DNS server: 192.168.0.4 (thefridge.multuk.internal.)

               1 test failure on this DNS server


This 192.168.0.4 is not my DNS Server anymore... its just a simple File Server

How can I clean it?
What is the version of support tools you are using?

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=15326

Can you verify if you are able to ping the DNS server with the FQDN?

DCDIAG /TEST:DNS /V /S:<DCNAME> /F:<filename.log>
The "/s:" switch runs the DNS test against a specified domain controller  -->> Run this

Looks like we have bad entry for the NS record for "192.168.0.4" Remove all the entries and restart the DNS, netlogon services after flushing the DNS and re-registering it.

ipconfig /flushdns & net stop dns & net stop netlogon & net start dns & net start netlogon & ipconfig /registerdns

Rest, I am looking into this..

Thank You..!!
Hi susqquperf,

Thank you for all your help, but I am getting a lot of problems because of it.

Do you think I should uninstall DNS service from my windows 2008 server r2, and install it again?! Or install a DNS Server in a Linux server.... it shouldn´t give me too many problems...
Hello, susqquperf

I performed this command: DCDIAG /TEST:DNS /V /S:THESTOVE /F:RENATO.LOG
but I dont know where is this renato.log to send to you..

I will attache some files of my viewer take a look please.

pic1.jpg
pic2.jpg
pic3.jpg
pic4.jpg
pic5.jpg
ASKER CERTIFIED SOLUTION
Avatar of Member_2_6368962
Member_2_6368962

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
That's little unfortunate.. Anyways, you made it working. KUDOS..!!

All the best..!!
After a few days making a lot of tests in my DNS Server to try to resolve this problem I found the solution.

During the migration process for the new server I put 2 cables in my Dell R310 Server (LAN1 e LAN2). Because of it my DNS was crazy. I just removed that cable (LAN2), restarted the server.

Now everything is working perfectly. Thank you for all your help.
I got the solution.