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art1333Flag for United States of America

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Receiving bounce back when sending to some email address

I have a user that seems to always get these error messages when sending to a domain:

-----Original Message-----
From: MAILER-DAEMON@n12.bullet.mail.mud.yahoo.com
[mailto:MAILER-DAEMON@n12.bullet.mail.mud.yahoo.com]
Sent: Wednesday, March 26, 2008 12:02 PM
To: eantolin@lendscape.com
Subject: failure notice

Sorry, we were unable to deliver your message to the following address.

<jchrealestate@sbcglobal.net>:
Message expired for domain sbcglobal.net

--- Below this line is a copy of the message.

Received: from [68.142.200.227] by n12.bullet.mail.mud.yahoo.com with NNFMP;
24 Mar 2008 17:06:54 -0000
Received: from [68.142.201.71] by t8.bullet.mud.yahoo.com with NNFMP; 25 Mar
2008 00:12:59 -0000
Received: from [127.0.0.1] by omp423.mail.mud.yahoo.com with NNFMP; 25 Mar
2008 00:12:59 -0000
X-Yahoo-Newman-Id: 284282.1363.bm@omp423.mail.mud.yahoo.com
Message-ID: <284282.1363.bm@omp423.mail.mud.yahoo.com>
Received: (qmail 67241 invoked from network); 25 Mar 2008 00:12:58 -0000
Received: from unknown (HELO EdwilOffice) (kp87mariners@75.62.107.179 with
login)
  by smtp114.plus.mail.sp1.yahoo.com with SMTP; 25 Mar 2008 00:12:57 -0000
X-YMail-OSG:
AIvTzRoVM1nCWLurgT84QhY8hDoXThXU4H180sukl8OTLwmVBn8hgmyzbTF7PxkSAcCCfqPMwg--
X-Yahoo-Newman-Property: ymail-3
From: "Edwil Antolin" <eantolin@lendscape.com>
To: "'Joji Holzwarth'" <jchrealestate@sbcglobal.net>
Cc: "'William S. Velasco'" <wsvelasco@gmail.com>
Subject: update
Date: Mon, 24 Mar 2008 17:18:58 -0700
MIME-Version: 1.0
Content-Type: multipart/alternative;
      boundary="----=_NextPart_000_0253_01C88DD3.26339630"
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
Thread-Index: AciODdFacnXkW6UTSGqlyREx9LuSEQ==

This is a multi-part message in MIME format.

------=_NextPart_000_0253_01C88DD3.26339630
Content-Type: text/plain;
      charset="US-ASCII"
Content-Transfer-Encoding: 7bit

Does anybody know what could be causing this?  He's on my Exchange 2003 server, but since he's a remote user, he uses POP3 for his incoming, and his own ISP for his SMTP server.  I'm not having any other issues with any other users.
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abhaigh
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where does the mx record for that domain point to?
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ASKER

which domain????  his incoming mail server: mail.lendscape.com points to 209.77.206.10

sbcglobal.net

that's the domain that is generating the error, not lendscape

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ASKER

E-mail Tester results for sbcglobal.net
Email link to resultsGenerated by www.DNSstuff.com



Getting MX record for sbcglobal.net (from local DNS server, may be cached)... Got it!

Host Preference IP(s) [Country] sbcmx6.prodigy.net. 10 207.115.36.20 [US] sbcmx7.prodigy.net. 10 207.115.37.21 [US] sbcmx8.prodigy.net. 10 207.115.36.22 [US] sbcmx9.prodigy.net. 10 207.115.37.23 [US] sbcmx1.prodigy.net. 10 207.115.21.20 [US] sbcmx2.prodigy.net. 10 207.115.20.21 [US] sbcmx3.prodigy.net. 10 207.115.21.22 [US] sbcmx4.prodigy.net. 10 207.115.20.23 [US] sbcmx5.prodigy.net. 10 207.115.21.24 [US] --------------------------------------------------------------------------------


Step 1:  Try connecting to all of these (in a random order, per RFC1123 5.3.4):
         sbcmx6.prodigy.net. - 207.115.36.20
         sbcmx7.prodigy.net. - 207.115.37.21
         sbcmx8.prodigy.net. - 207.115.36.22
         sbcmx9.prodigy.net. - 207.115.37.23
         sbcmx1.prodigy.net. - 207.115.21.20
         sbcmx2.prodigy.net. - 207.115.20.21
         sbcmx3.prodigy.net. - 207.115.21.22
         sbcmx4.prodigy.net. - 207.115.20.23
         sbcmx5.prodigy.net. - 207.115.21.24

Step 2:  If still unsuccessful, queue the E-mail for later delivery.


Note: if you enter an entire E-mail address (such as postmaster@sbcglobal.net), we will try to connect
to each mailserver to ensure that they are live and accept mail to the sbcglobal.net domain.NOTE: This tool does NOT attempt to determine if an E-mail address exists!
well - all I can say is that, going by the header information, yahoo's mail servers are having issues sendingto that domain

From: MAILER-DAEMON@n12.bullet.mail.mud.yahoo.com

though why that piece of mail is getting stuck there is a mystery
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ASKER

i agree....  his ISP at his office is SBC/AT&T so he's using them as his SMTP server.  I'm thinking it could be that he's maybe not using SSL on the SMTP side.  I vaguely remember AT&T say something about  them changing to SSL, but I can't remember.
ASKER CERTIFIED SOLUTION
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abhaigh
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