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August 29, 2008 08:56pm pdt
 
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Attachment Details

rtvscan.exe at 99% CPU - version 7.60.

I heard of some issues with users noticing their pc's locking up last week, my pc was also slow. This is what I found on my PC this morning.

The symptoms don't match exactly to the Symantec site - but are similar.

rtvscan.exe running at 99% of cpu. The link below talks about Norton Anti Virus being upgraded to 8.0. Even though my anti virus software is still 7.60 - the fix worked for me.

http://service1.symantec.com/SUPPORT/ent-security.nsf/d04e6f2f2dfad5de88256c910079502c/845f77881410fac588256c940061ee1e?OpenDocument&src=bar_sch_nam

All I had to do was rename the file in C:\temp\Clt-Inst\DATA\MSINOTES\nlnvp.dll and reboot the PC.

Maybe there is a better match to the problem but this works in the short term. My live update happened on friday - the problems started then.

Any idea?
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Question Stats
Zone: Software
Question Asked By: davels
Solution Provided By: MobileOakAI
Participating Experts: 6
Solution Grade: A
Views: 1776
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Comment by dahter
I only have problems with RTVscan.exe on the slower PCs, especially when I start my system and the scan kicks in. I think NAV is not the best solution out there. NAV has known issues but try to upgrade your product to the recent versions. Symantec solves their problems as they release new patches.  
 
 
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