Please have a look on my information,
1. Yahoo! ID : yogihit@yahoo.com
2. Secret Question and Answer : I know the Question but I could not remember the answer. it was set 10 years back :(
Problem : before 6 months ago i used my account at night and next day morning i tried
to logging to my account but its not work. i tried many times. i have not changed my password. it is most valuable account for me. My account info is showing me properly. my photo & information is still there.
same thing is happend with my firend on same time period.
If anything need to confirm my identity i would like to do so.
Thanks
Yogesh Purohit
Reply from Yahoo:
from Yahoo! Account Services <my-login-support@cc.yahoo
-inc.com>
reply-to Yahoo! Account Services <my-login-support@cc.yahoo
-inc.com>
to Yogesh Purohit <yogihit@gmail.com>
date Feb 9, 2007 2:24 PM
subject Re: Feedback - Why doesn't my password work? (KMM87569499V11241L0KM)
Hello Yogesh,
Thank you for contacting Yahoo! Customer Care.
You are a valuable customer to Yahoo! and we are glad to give you
consistent and effective service. We are sorry for the inconvenience
you are having while accessing your Yahoo! account. Please be assured
that we are equally concerned about the inconvenience you are facing.
We are continually working to make Yahoo! better, so we are always
willing to help in any way that we can. However, there are some
situations where we were unable to help them without proper verification
of the account.Your understanding in this regard is greatly appreciated.
The password challenge Question and Answer is an important security tool
for your Yahoo! account. For this reason, we apologize that we are
unable to update the Question and Answer or assist with access to an
account without first receiving the answer currently contained in your
account information.
Account privacy and security is an important concern of Yahoo!. One of
the ways we protect accounts from unauthorized access is by denying
account assistance to individuals who contact us and are unable to match
the information that was either entered during the registration process
or most recently updated.
When registering for a Yahoo! account we ask for a minimal amount of
information. We need to be able to verify all the information currently
registered on your account in order to assist with access to it. We will
not be able to make changes, issue a new password or delete the account
if the verification information does not match.
We apologize for any inconvenience this causes, but we adhere to these
guidelines in order to protect the privacy and security of all our
user's accounts. If you are unable to provide this information, you do
have the option of opening a new account.
Thank you again for contacting Yahoo! Customer Care.
Regards,
Ava
Yahoo! Customer Care
For assistance with all Yahoo! services please visit:
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