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03.25.2008 at 05:12PM PDT, ID: 23269102
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Attachment Details

Terminal Server keeps crashing with a memory error and these errors.

Asked by lgalan01 in Microsoft Server, Windows 2003 Server, Remote Desktop/Terminal Services

Tags: Microsoft 2003 Server, Terminal Server, SP2, Application Hang, Application Error Event ID#1000, 1001,1002, 1004

Hello All,

W2k3 Server SP1 Terminal Server started giving me errors and freezing with a memory error and the minute I click the OK button on the memory error. I would get winword.exe, Outlook.exe and spooler errors in the event log. So I decided to upgrage to SP2 and install all the Office sp's. Since then nothing has changed. I am still periodically getting the application hangs and the system freezes up.

Event Type:      Error
Event Source:      Application Hang
Event Category:      (101)
Event ID:      1002
Date:            3/25/2008
Time:            6:09:38 PM
User:            N/A
Computer:      
Description:
Hanging application WINWORD.EXE, version 11.0.8202.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 57 49 4e 57 4f 52     WINWOR
0018: 44 2e 45 58 45 20 31 31   D.EXE 11
0020: 2e 30 2e 38 32 30 32 2e   .0.8202.
0028: 30 20 69 6e 20 68 75 6e   0 in hun
0030: 67 61 70 70 20 30 2e 30   gapp 0.0
0038: 2e 30 2e 30 20 61 74 20   .0.0 at
0040: 6f 66 66 73 65 74 20 30   offset 0
0048: 30 30 30 30 30 30 30      0000000

Event Type:      Error
Event Source:      Application Error
Event Category:      (100)
Event ID:      1000
Date:            3/25/2008
Time:            6:08:21 PM
User:            N/A
Computer:      
Description:
Faulting application spoolsv.exe, version 5.2.3790.3959, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0001746e.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 73 70 6f   ure  spo
0018: 6f 6c 73 76 2e 65 78 65   olsv.exe
0020: 20 35 2e 32 2e 33 37 39    5.2.379
0028: 30 2e 33 39 35 39 20 69   0.3959 i
0030: 6e 20 6e 74 64 6c 6c 2e   n ntdll.
0038: 64 6c 6c 20 35 2e 32 2e   dll 5.2.
0040: 33 37 39 30 2e 33 39 35   3790.395
0048: 39 20 61 74 20 6f 66 66   9 at off
0050: 73 65 74 20 30 30 30 31   set 0001
0058: 37 34 36 65               746e    


Event Type:      Information
Event Source:      Application Error
Event Category:      (100)
Event ID:      1004
Date:            3/25/2008
Time:            6:16:24 PM
User:            N/A
Computer:      
Description:
Reporting queued error: faulting application spoolsv.exe, version 5.2.3790.3959, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0001746e.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 73 70 6f   ure  spo
0018: 6f 6c 73 76 2e 65 78 65   olsv.exe
0020: 20 35 2e 32 2e 33 37 39    5.2.379
0028: 30 2e 33 39 35 39 20 69   0.3959 i
0030: 6e 20 6e 74 64 6c 6c 2e   n ntdll.
0038: 64 6c 6c 20 35 2e 32 2e   dll 5.2.
0040: 33 37 39 30 2e 33 39 35   3790.395
0048: 39 20 61 74 20 6f 66 66   9 at off
0050: 73 65 74 20 30 30 30 31   set 0001
0058: 37 34 36 65               746e    


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About this solution

Zones: Microsoft Server, Windows 2003 Server, Remote Desktop/Terminal Services
Tags: Microsoft 2003 Server, Terminal Server, SP2, Application Hang, Application Error Event ID#1000, 1001,1002, 1004
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Solution Provided By: xentelworker
Participating Experts: 4
Solution Grade: A
 
 
[+][-]04.04.2008 at 08:28AM PDT, ID: 21282758

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