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04.11.2008 at 11:55AM PDT, ID: 23316120
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Cannot connect to Microsoft CRM 4.0 with the CRM Outlook Client

Asked by RichardRiga in Microsoft Dynamics, CRM Software

Hello,

I have CRM 4.0 and all of its prerequisites running off a virtual Windows Server 2003.  I can connect and use the web client and all of its features, with no problems.  Everything works fine on that end; however, after I installed the CRM client for Outlook (on a different machine), I have the following error in a popup dialog during configuration.

"The request failed with HTTP status 401: Unauthorized"

Upon clicking the OK button, another dialog box pops up with "Mandatory updates for Microsoft Dynamics CRM could not be applied successfully.  Try running the application again."

I have tried both ways of connecting (through My Company and An online service provider), but the result is the same every time.

Any help would be greatly appreciated.  Thank you.Start Free Trial
[+][-]04.13.2008 at 06:10PM PDT, ID: 21346937

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[+][-]04.14.2008 at 05:49AM PDT, ID: 21349506

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[+][-]04.14.2008 at 06:00AM PDT, ID: 21349563

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[+][-]04.14.2008 at 08:36AM PDT, ID: 21350936

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[+][-]04.14.2008 at 08:37AM PDT, ID: 21350943

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[+][-]04.14.2008 at 08:39AM PDT, ID: 21350954

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[+][-]04.14.2008 at 08:59AM PDT, ID: 21351115

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[+][-]04.14.2008 at 09:03AM PDT, ID: 21351145

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[+][-]04.15.2008 at 10:05AM PDT, ID: 21360515

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[+][-]04.15.2008 at 07:13PM PDT, ID: 21364248

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[+][-]04.17.2008 at 06:14AM PDT, ID: 21376616

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[+][-]04.17.2008 at 06:22AM PDT, ID: 21376716

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[+][-]04.29.2008 at 04:12AM PDT, ID: 21461111

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About this solution

Zones: Microsoft Dynamics, CRM Software
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Solution Provided By: AtiaSolutions
Participating Experts: 4
Solution Grade: A
 
 
 
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