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04.22.2008 at 05:25AM PDT, ID: 23342605
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double click and can't open excel file

Asked by Johnriptest in Desktop Anti-Virus, Microsoft Office Suite

Tags: , ,

dear all!
today one of my client computer have this problem:
when he right click 1 excel file, open tab is not at it usual position, top one, but new option go on top.(why we got new when right click on a file?, real strange). and some other option got strange character.
and when he choose to open it, it doesn't open the file but just excel with black background, i'm sorry i don't know how to describe it.
but when he choose open file from File menu, the file can open.

i think this is a kind of virus.I've tried to reinstall office but won't work, Could you help me?
thanks a lotStart Free Trial
[+][-]04.22.2008 at 05:58AM PDT, ID: 21410590

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About this solution

Zones: Desktop Anti-Virus, Microsoft Office Suite
Tags: microsoft, office, 2003
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Solution Provided By: bfr-dwn
Participating Experts: 1
Solution Grade: B
 
 
[+][-]04.22.2008 at 06:50AM PDT, ID: 21411049

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[+][-]04.22.2008 at 02:11PM PDT, ID: 21415665

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[+][-]04.22.2008 at 04:45PM PDT, ID: 21416612

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[+][-]04.22.2008 at 06:03PM PDT, ID: 21416936

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