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04.22.2008 at 09:14AM PDT, ID: 23343530
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7.6

Outlook 2007 freezes on opening.  TaskMgr shows 2 process open.

Asked by wgdudley in Outlook Groupware Software

Tags: , , ,

After turning on my HP laptop using Windows XP I try to open MS Outlook 2007. It opens (somewhat) and then freezes.  If I open Task Manager I see no applications but it shows two Outlook processes ( one about 10 meg and another 3 meg).  If I close these and then try again I get a message that the file was not closed properly and I need to open in safe mode.  At this point safe mode will work but regular will not.  After I close Outlook and shut down the system I frequently get a message that Outlook is still open and I have to end it.  I also get the message that Windowsearch.exe is also still running.  I have disabled all of the add-ing in Outlook as several experts-exchange posts said this might be the cause.Start Free Trial
 
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[+][-]04.22.2008 at 09:29AM PDT, ID: 21412788

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[+][-]04.22.2008 at 10:50AM PDT, ID: 21413651

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[+][-]04.22.2008 at 10:56AM PDT, ID: 21413710

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[+][-]04.22.2008 at 04:29PM PDT, ID: 21416533

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[+][-]04.29.2008 at 10:53AM PDT, ID: 21464490

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[+][-]04.29.2008 at 01:50PM PDT, ID: 21466074

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[+][-]05.01.2008 at 03:55PM PDT, ID: 21483391

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[+][-]05.03.2008 at 05:40AM PDT, ID: 21492124

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About this solution

Zone: Outlook Groupware Software
Tags: MicroSoft, Office Outlook, 2007, Outlook 07 freezes on open. Task Mgr shows 2 Outlook processes but no appli. End both processes then re-open & get msg "must open in safe mode". I can then open in safe mode. I disabled Addins.
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Solution Provided By: wgdudley
Participating Experts: 2
Solution Grade: A
 
 
 
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