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05.06.2008 at 10:54AM PDT, ID: 23380350
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Attachment Details

Outlook 2007 hangs / freezes opening attachments or checking for updates

Asked by amkbailey in Outlook Groupware Software

Tags: , , ,

XP Pro w/SP2 AMD processor w/1GB ram running Office Enterprise 2007. Using Small Business Server 2003 and Outlook is setup in Exchange non-cached mode.

The PC will freeze as soon as you double click on a Word or Excel attachment or if you click Help, Check For Updates or Microsoft Office Online. Adobe attachments open fine.

I have ran Office Diagnostics and it finds nothing wrong.Start Free Trial
 
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[+][-]05.06.2008 at 11:45AM PDT, ID: 21509811

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[+][-]05.06.2008 at 12:01PM PDT, ID: 21509955

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About this solution

Zone: Outlook Groupware Software
Tags: Microsoft, Office, Enterprise 2007 w sp1, on XP Pro w/sSP2
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Solution Provided By: helpdesk_ninja
Participating Experts: 2
Solution Grade: A
 
 
[+][-]05.09.2008 at 08:35AM PDT, ID: 21533941

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20080716-EE-VQP-32 / EE_QW_2_20070628