Cannot access a folder share on a Workgroup Server from a domain login account

You have a couple of different options here.

If security isn't an issue then you can simply modify the share and security permissions on the "black box" to allow "ANONYMOUS" "Read" and "Read & Execute" permissions.

If security is an issue then you have to create a local account on the "black box", modify the permissions on the file share to include that new user, and map a network drive to the file share using the alternate logon account option to specify the account you just created.

i am saying black box because i do not have access to it as it is managed by the support of the people whose software sits on the box
also it is just a stand alone server sitting on our network
it is not part of the domain, just set up as a workgroup

So do you know what a valid username and password is or is that what you are trying to figure out?

Security is an issue and we tried creating  a local account on the "black box", modifing  the permissions on the file share to include that new user, and then tried accessing the share  windows explorer using the alternate logon account option to specify the account you just created.
did not work!

Did you modify both the share and security permissions on the shared folder to include the new local account you created?

Also, be aware that when you specify the alternate logon you have to specify it in the COMPUTERNAME\User format, so if you are trying to connect to the share on the "black box" (we will assume the computername is "BLACKBOX") you would have to specify the username as "BLACKBOX\User", not just "User".

Yes. That was stated above. The username (since is is not part of the domain) should be computername\username but if you do not know the name of the black box you can get away with IPAddress\username. Have your tried accessing it via Internet Explorer either with HTTP or FTP?

I have been trying to login with both IPaddress\username and COMPUTERNAME\USERNAME
It did not work either way
I can HTTP to the box to certain folders... just not the folder i need to get to
FTP does not work either
i can get to the box because i get a username and password prompt for FTP, just can't authenticate



Did you modify both the share and security permissions on the shared folder to include the new local account you created?
We did do that with no success

???

The issue you are experiencing is odd, as you should be able to do the following:

1) Create a folder somewhere.
2) Right click on that folder, go to the Sharing tab, choose to share the folder.
3) In the Sharing tab click on permissions and give everyone full control (you will lock it down via security permissions)
4) Go to the security tab and add the users that you want to be able to access the folder.

You can now navigate to \\COMPUTERNAME\Share and if / when prompted for a password you can enter either the local or domain account that you specified in step 4 above.

If that doesn't work then either you have not completed a step properly or there is some other deep seeded issue.

just because i am on different subnets wouldn't have anything to do with it would it?
ireally can't imagine that it would

  I wouldn't think so either. As far as the "sharing" tab ... that senario would apply to NTFS permissions but nce again we aren't working with a hard drive and NTFS permissions. It is this unknown "black box". I don't know if you keep calling it a "black box" because you don't really want to tell us what it is or wether you can't physcally see it so you don't know who the manufacturer is. THe "black boxes" are very propreitary. Especially when it comes to access and security. I would try and find out the manufacturer and model. Hit the manufacturer's web page and download the user manual. I am sure there will be detailed access information. Something propreitary.

the black box is what they (the support) refer to it as a i don't have access to the box
the server is a KwikTag server that houses scanned documents and manages those images