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05.30.2008 at 06:10AM PDT, ID: 23444415
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4.6

PC acting as if TCP/IP not installed... cannot ping, Outlook will not connect, limited internet explorer functionality, remote desktop doesn't work...

Asked by Swamp_Thing in TCP/IP, Windows XP Operating System, Domain Name Service (DNS)

Yesterday I noticed that I couldn't ping one of our servers so I thought that it was down.  Shortly after I realized that the server was fine, but that there was something wrong with my PC...

When doing a ping command all I can do is ping things by their IP address.  If I try to type "ping EastServer" I get a message instantly stating that "Ping request could not find host EastServer.  Please check the name and try again."  I had another guy in my department try to "ping EastServer" and his prompt returned the "reply from..." etc.

If I try to connect to any of our PCs/Servers that have Remote Desktop/Terminal Services running on them, I get an error stating that "The specified remote computer could not be found.  Verify that...", for every server that I try.

Upon logging into Windows our corporate Symantec Anti-Virus pops a message up stating that "TCP/IP is not installed.  Disable email scanning in your Symantec Product options or install TCP/IP".  (That's error 1003,3).

When I launch my Outlook icon I get a message stating that "Your Microsoft Exchange Server is unavailable.  [Retry] [Work Offline] [Cancel]".

I'm assuming that there's something wrong with TCP/IP on my PC because of the message that Symantec AV threw at me.  I went online and found out how to re-install/verify TCP/IP and everything was already installed.  I re-installed TCP/IP andyways and i'm still having problems.  I downloaded an XP TCP/IP utility that's supposed to re-installed TCP/IP and that didn't solve it either.  

I noticed yesterday when I couldn't ping anything that my Internet Explorer was acting up as well.  I could go to google.com and msn.com but bankofamerica.com and trendmicro.com brought me to some weird Windows Live Search page where all of the text on the page was a larger font than google and msn's page.  It looked like I was getting redirected to weird sites everytime I clicked any links.  None of the pages loaded, they just displayed the classic "Page not found" page.  I thought that I had become infected with some type of virus or spyware but all the scans that I ran said "no infections found".

I gave in a ran a Windows Repair but I used a XP Pro w/ SP2 disc when I had SP3 installed when everything went haywire.  I am going to try to install SP3 manually and see what happpens.Start Free Trial
[+][-]05.30.2008 at 06:29AM PDT, ID: 21677499

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[+][-]05.30.2008 at 06:40AM PDT, ID: 21677599

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[+][-]05.30.2008 at 06:44AM PDT, ID: 21677633

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[+][-]05.30.2008 at 06:49AM PDT, ID: 21677678

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[+][-]05.30.2008 at 06:57AM PDT, ID: 21677746

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[+][-]05.30.2008 at 07:02AM PDT, ID: 21677800

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[+][-]05.30.2008 at 07:03AM PDT, ID: 21677805

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[+][-]05.30.2008 at 07:05AM PDT, ID: 21677827

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[+][-]05.30.2008 at 07:06AM PDT, ID: 21677842

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[+][-]05.30.2008 at 07:13AM PDT, ID: 21677899

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[+][-]05.30.2008 at 07:13AM PDT, ID: 21677893

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[+][-]05.30.2008 at 07:14AM PDT, ID: 21677908

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[+][-]05.30.2008 at 07:18AM PDT, ID: 21677943

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[+][-]05.30.2008 at 07:18AM PDT, ID: 21677947

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[+][-]05.30.2008 at 07:19AM PDT, ID: 21677954

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[+][-]05.30.2008 at 07:20AM PDT, ID: 21677964

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[+][-]05.30.2008 at 07:28AM PDT, ID: 21678036

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[+][-]05.30.2008 at 07:38AM PDT, ID: 21678148

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[+][-]05.30.2008 at 07:39AM PDT, ID: 21678178

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[+][-]05.30.2008 at 07:43AM PDT, ID: 21678207

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[+][-]05.30.2008 at 07:54AM PDT, ID: 21678321

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[+][-]05.30.2008 at 08:01AM PDT, ID: 21678393

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[+][-]05.30.2008 at 08:14AM PDT, ID: 21678540

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[+][-]05.30.2008 at 01:24PM PDT, ID: 21681158

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[+][-]06.11.2008 at 08:12AM PDT, ID: 21760874

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About this solution

Zones: TCP/IP, Windows XP Operating System, Domain Name Service (DNS)
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Solution Provided By: Swamp_Thing
Participating Experts: 2
Solution Grade: A
 
 
[+][-]06.11.2008 at 08:20AM PDT, ID: 21760967

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[+][-]06.16.2008 at 06:22AM PDT, ID: 21793286

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