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09.08.2008 at 07:24PM PDT, ID: 23714168
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6.8

NSLookup Works, Can Resolve and Ping Local machines, Can Ping Internet by IP but Can't Ping or Resolve Internet Names

Asked by skellish in TCP/IP, Windows NT Networking, Windows Networking

Tags: , ,

Fixing customers XP Media Edition box. Customer uninstalled some software (he thinks it was AOL but not sure). Now he can't access any websites. I verified the following:

1. Network is getting correct info via DHCP including DNS addresses
2. NSLookup is resolving names correctly
3. I can ping machines on the internet by IP address
4. I can ping local machines by name and IP
5. When I try to ping an external machine by name (e.g., www.excite.com), I get the following error: Ping command could not find host www.excite.com. Please check the name ....
6. Pinging excite by IP (66.235.126.95) works correctly.

I tried uninstalling and reconfiguring NIC
I tried ipconfig /flushdns
The DNS client is running and I don't see any errors in the event log

Any suggestions
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[+][-]09.08.2008 at 09:15PM PDT, ID: 22424244

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[+][-]09.09.2008 at 04:34AM PDT, ID: 22426227

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[+][-]09.09.2008 at 05:20AM PDT, ID: 22426599

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[+][-]09.09.2008 at 05:22AM PDT, ID: 22426616

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[+][-]09.09.2008 at 06:07AM PDT, ID: 22426953

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[+][-]09.09.2008 at 07:04AM PDT, ID: 22427439

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[+][-]09.09.2008 at 07:22AM PDT, ID: 22427653

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[+][-]09.09.2008 at 07:51AM PDT, ID: 22427994

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About this solution

Zones: TCP/IP, Windows NT Networking, Windows Networking
Tags: Microsoft, XP Media Edition, DNS Name Resolution Problem
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Solution Provided By: kadadi_v
Participating Experts: 2
Solution Grade: B
 
 
[+][-]09.10.2008 at 12:22AM PDT, ID: 22435884

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