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09.13.2007 at 05:31PM PDT, ID: 22827904
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Losing Internet connection in XP - can still PING

Asked by dbish in Internet Protocols

Tags: internet, connection, losing, ping, xp

I am running Windows XP with SP2 installed.  I connect to the web via a fixed wireless modem which looks like a cable modem to the computer.  I have ZoneAlarm 3.1.195 installed which has worked successfully for many years.

Last Monday my copy of Norton AntiVirus expired so I installed a new version (Norton Systemworks 2006) and also ran Windows Update which picked up all the patches (not including the September 11 patches).  I did not install the .NET patches.  Since then my connection has become extremely unstable.

On my WIndows programs I frequently get "unable to find page" type error messages (I forget exact wording) which I would normally see if there was no internet connection.  I try Internet Explorer 6, Outlook Express 6, Firefox 1.5, several Java apps, and a Windows FTP client and all get unable to connect or unable find pages errors.   However, while I am stuck in this situation where nothing can get out, I tried going to a DOS box and pinging www.yahoo.com and another site.  PING returned successful responses and my PING times were normal.  So, I suspect that the internet connection is working but Windows has a problem.

I run Spybot, Nortoan AntiVirus, and AdAware every evening and no problems are reported.  When I look at Add/Remove Programs applet I see a couple of Windows Update files but not many.

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[+][-]09.13.2007 at 07:26PM PDT, ID: 19888608

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[+][-]09.13.2007 at 09:18PM PDT, ID: 19889008

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[+][-]09.13.2007 at 10:25PM PDT, ID: 19889173

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[+][-]09.13.2007 at 10:41PM PDT, ID: 19889215

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[+][-]09.13.2007 at 11:10PM PDT, ID: 19889300

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About this solution

Zone: Internet Protocols
Tags: internet, connection, losing, ping, xp
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Solution Provided By: Arthur_Mino
Participating Experts: 2
Solution Grade: A
 
 
[+][-]09.14.2007 at 05:50AM PDT, ID: 19890915

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[+][-]09.14.2007 at 05:56AM PDT, ID: 19890957

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[+][-]09.14.2007 at 06:09AM PDT, ID: 19891061

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[+][-]09.14.2007 at 08:47AM PDT, ID: 19892595

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[+][-]09.14.2007 at 12:31PM PDT, ID: 19894508

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[+][-]09.21.2007 at 06:58AM PDT, ID: 19935594

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