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02.14.2008 at 01:23PM PST, ID: 23164450

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4.6

Network Card issues on a HP DL380 server, not showing up in Device Manager

Zones: Internet Protocols, SBS Small Business Server, Computer Servers

Hi,
I have major problems with the network cards on a DL380 with WIndows SBS installed.

The adapters were originally showing up and working, however, whenever the server rebooted it would ask for certain drivers and then fail because it said the failed - however, this did not affect the network, as it was the Virutal Bus Adapter that was failing - the actual adapters were installed and running. In an attempt to fix this I removed both network adapters and rebooted into safe mode. Upon doing this, the network adapters are no longer even detected. There is no 'Network Adapters' in Device manager and it is not picking them up. I have removed and am about to reinstall the HP Support Pack - but can't see how this will resolve things?

When I click View Show Hidden Devices in Device Manager, I see a couple of Network adapters but these are old (ghost) adapters that I cannot remove - when I do it says they may be needed to boot the server. I have googled around and the only thing I can see is that maybe the TCP stack is corrupt. I followed the netsh winsock reset command and have had no luck.

Can anybody help me? This is a live server and it is 9PM here - I need to get the server back on line before business starts tomorrow.

Thanks!

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Question Stats

Zone: Networking

Question Asked By: smckellar83

Solution Provided By: SysExpert

Participating Experts: 5

Solution Grade: C

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