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07.09.2008 at 02:40AM PDT, ID: 23549534
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9.4

Zonealarm suddenly preventing Internet access this morning

Asked by don9999 in Consumer Firewalls, Proxy/Firewall Anti-Virus

Tags: , ,

I turned my PC on this morning as normal and attempted to fire up my web browser (Firefox 2).
However, the connection timed out and I was unable to surd the internet.
I tried with IE and the same happened.

I turned Zonealarm off, and I was able to view the internet - so clearly it is a Zonealarm problem.
I tried various solutions - I re-booted several times, I uninstalled Zonealarm and reinstalled it, repeating several times following the latest advice on how to compeltely remove ZA.
Still I cannot access the internet with ZA operating.

I then discovered a setting that was causing the problem.
Internet Zone Security was set to High.  Moving this to Medium allows me to access the internet.  If I return it to High, I am unable to access the internet....

I'm sure this was set to High before (ie. up till yesterday), yet now I am unable to access the internet with the setting on High.
The Trusted Zone Security is set to Medium (as it was before).

Why can I no longer surf the internet with the Internet Zone Security set to High?

Cheers,
DonStart Free Trial
[+][-]07.09.2008 at 04:49AM PDT, ID: 21962464

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[+][-]07.09.2008 at 04:55AM PDT, ID: 21962505

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[+][-]07.09.2008 at 06:13AM PDT, ID: 21963185

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About this solution

Zones: Consumer Firewalls, Proxy/Firewall Anti-Virus
Tags: Checkpoint, Zonealarm Security Suite, 7.0.470.0000
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Solution Provided By: Tolomir
Participating Experts: 4
Solution Grade: A
 
 
[+][-]07.09.2008 at 04:11PM PDT, ID: 21969189

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[+][-]07.11.2008 at 03:10AM PDT, ID: 21981087

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[+][-]07.11.2008 at 06:23AM PDT, ID: 21982111

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