Question

Is this someone is hacking my computer?

Asked by: aphuk

Could someone please tell me what this message means (see attached picture). It appeared when i started Internet Explorer i think or maybe when i started my PC but once i clicked "done" it dissapeared and i have not seen it since.

My ISP is AT&T Uverse and I think the message must have come from the hardware i have installed in my apartment. I only have one PC in the apartment and that is mine and it is connected wirelessly to the AT&T router.

Is there a log somewhere that could tell me who would connect to my PC? or is there anyway I can trap someone who tried to connect? All help appreciated.

Strangest thing happened within a few hours of this occurring. I went to switch on my PC and nothing happened. The power supply is OK but the PC will just not switch on anymore. Could be a faulty switch i know but, i was wondering if it is possible for someone to kill your PC like that remotely?"

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-11-05 at 14:08:53ID23879768
Tags

Microsoft

,

IE

,

someone is hacking my computer

Topics

Network Security

,

Networking Security Vulnerabilities

Participating Experts
1
Points
500
Comments
26

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Trap the Enter Key
    I have pgm. with many controls. The user can use the keyboard. I use KeyPreview to trap the keys BUTTTTTT i'm not able to trap the Enter Key. How can i do it?
  2. Partitions Dissapear
    Hi I hope someone is able to help me with this. I have a 10 gb disk I have three partitions on it. I used partition magic to create the partitions. Suddenly two of the patitions have dissapeared. i dont know why. I also have drive Image and just downloaded it. Did drive ima...
  3. hacked by someone.....
    Dear all, I find that my Windows 2000 SP4, with Terminal Service is hacked by someone. The hacking who did is installed QQ, and created two user account with $ sign at the end, i.e : abcd$ And there have some files in the Administrator Desktop, e.g. r_server.exe, windowsatt...
  4. Connecting multiple laptops wirelessly
    Hello, I have a DSL connection using an Actiontec GT701-WG modem. I have a desktop connected directly to the modem. Sometimes I have the desktop on, sometimes not. I have two WinXP Sp2 laptops (one Toshiba P-25 and one Dell 9300) that are connected wirelessly all the time. ...
  5. hacked
    i was wondering how could i tell if someone has hacked into my computer. also whats the best way to secure my computer ?i`m running windows xp pro

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: hfraserPosted on 2008-11-05 at 15:47:49ID: 22891288

It appears the AT&T router is detecting routing protocols on your side, which indicates you already have a router on your home network. Is this the case?

 

by: aphukPosted on 2008-11-06 at 06:53:40ID: 22895593

I have a router as part of my home network. It was installed by the service provider AT&T.

Please explain what you  mean when you say "Detecting routing protocols on your side"

 

by: hfraserPosted on 2008-11-06 at 14:47:09ID: 22900463

Routers connect physical segments of a network, and pass routing topology information (using OSPF, ROP, BGP, etc.) between themselves so that they know how to get a packet of data from a host on one network segment o a host on another.

The AT&T router has received some of these routing packets from the router at address 99.138.41.121 which has been resolved to the name WM_Kenia_Bake17 by your DNS. It's suggesting that you reboot it (presumably to allow it to request a new address).

So this itself isn't a bad sign. If the DNS name bothers you, that's just a DNS issue.

 

by: aphukPosted on 2008-11-06 at 15:15:40ID: 22900669

hfraser,
If I understand you correctly someone at 99.138.41.121 tried to connect to my apartment router and if i had rebooted my router they would have been able to use my router to connect to my PC? If so, can this type of thing be logged osmewhere so that i can view it?

 

by: hfraserPosted on 2008-11-07 at 04:06:02ID: 22903573

Do you have a second router (one in addition to the one AT&T installed for connectivity to their service) in your home? THe message you;re seeing indicates that AT&T's router sees another machine at the address shown doing routing.

 

by: aphukPosted on 2008-11-07 at 07:03:16ID: 22904931

I only have a single router at my apartment and it was installed by my ISP who are AT&T.

What I suspect is someone is trying to connect to my PC remotely.  

If this is the case, what can I do to intercept this? Is there a log on my PC that would show if someone has connected to my PC without my knowledge?

Is this really an attempt by someone to connect to my apartment PC remotely?

Obviously I am very concerned as there is confidential data on my PC that I would not want anyone to have access to.

 

by: hfraserPosted on 2008-11-07 at 14:45:07ID: 22909222

I'm guessing this is a wireless router. Makie sure you've enabled WPA2 for authentication. That will prevent anyone else's computer frm associating with your access point.

 

by: aphukPosted on 2008-11-07 at 15:10:42ID: 22909342

I already have authentication and MAC filter set for my wireless router so it is secure.

What I am really wanting to know here is was this an attempt by someone to connect remotely over the Internet to my PC rather than just trying to log on to my wireless router?

If this is the case, what can I do to intercept this? Is there a log on my PC that would show if someone has connected (or tried ) to my PC without my knowledge?

Will the router have a log showing if someone has tried to connect to it using WiFI. Is there a Firewall log showing connections made to my PC from a remote location?

 

by: hfraserPosted on 2008-11-07 at 17:05:33ID: 22909867

Most consumer routers I've used provide basic firewalling capabilities, with inbound access blocked by default. This should prevent anyone on the Internet from connecting through the router. To make sure the access is blocked, you can check the configuration, or have someone run a tool like nmap against it from the Internet. Combine that with WPA2 authentication (the MAC filters are no more than an inconvenience for a hacker) and you have a pretty secure setup. Be sure to pick a passphrase that's not easily guessed (brute force cracking).

If you used WEP before, make sure it's a different password since it may have been compromised.

Do you do any peer-to-peer wireless at home? If so, switch to routing the traffic through your router.

If you have access to the router, you may be able to turn on logging. At the very least you should be able to see the clients connected to it at any time. If someone unknown is connected, your passphrase has been compromised.

My concern is that the router seems to be saying that it's seen another router behind the router. The routing protocols I talked about won't make it past AT&T's routers, which seems to imply there's another router on your side of the AT&T router. So let's check that web page that's popping up to make sure it isn't some kind of phishing. If you see it again, have a look at he web page details to see where it cam from.

 

by: aphukPosted on 2008-11-08 at 07:40:26ID: 22912800

Wow, always thought MAC filter was impenetrable. Thanks for the info.
Will change the security settings asap.
When you say "on my side" of the router, do you mean that there could be a router in my apartment connecting to my LAN (wireless or not)
By P2P do you mean two PC's within my apartment (behind my router)
How do I look at the Web page details? Is there a wiki somewhere i could look at
I do have access to my AT&T router and know how to log on to it so I will try and see what logging functions are available
Thanks for your patience, as you probably guessed, I am not too clued up about security and this message poping up from someone I know who lives nowhere near me threw me. Is there a possibility that someone could park outside my apartment within WiFI range and therefore be trying to login? and if they were, is this the kind of message I would see?

 

by: hfraserPosted on 2008-11-08 at 09:05:21ID: 22912965

MAC addresses are simple to forge. The card simply suggests to the OS what the MAC address should be to ensure there's no conflicts. But try starting up a VM machine... each machine can be given its own MAC address on the physical network.

The error message seems to indicate it;s seeing another router connected to your side of the AT&T router (your side), and it's indicating it has moved it to a DMZ vlan.  I don't have AT&T as an ISP, so I'm reading into what the message indicates.

I asked about wireless connectivity between machines in your house because you need to ensure that WPA2 is deployed throughout your network, and it's easiest to do if you enforce this as a policy through your wireless AP.

If your router is open or has been compromised (likely of you're using WEP, possible as of a few days ago with WPA), then anyone could sit within range (300 ft minus attenuation from walls, etc.) could connect to your AP and do anything, including set up a router.

The place to look at the source (through IE) would be when you saw that web page.

Your AP likely has a web interface, and its address is likely 192.168.1.1 if your PC's IP address is 192.168.nnn.nnn. That's the easiest way to check how it's configured.

 

by: aphukPosted on 2008-11-08 at 13:53:23ID: 22913911

Just a few clarifications u may b able to help me with
What is :
DMZ vlan?
AP?

When you say "they could setup a router" do you mean their own physical router or are you talking about a virtual router from their PC?

If the Web page message occurs again, can I save it and capture the information needed (as in File>Save) and be able to see what the intruder tried to do?

I am able to connect to my apartment router as i know the IP. If i go in and change the security from WPA to WPA2 does that mean no one can compomise my PC or logon to my WiFi router then?

 

by: hfraserPosted on 2008-11-08 at 14:24:23ID: 22914044

Sorry. By DMZ vlan I meant the DMZPlus mode the message refers to. To allow inbound connections from the Internet, you typically open up a specific port to a specific internal host. The DMZPlus mode opens all ports, effectively exposing the internal host directly to the Internet. I called it a vlan because that's the terminology used to describe "paths" through the router connecting one port to another. I shouldn't have switched terms midstream.

AP is Access Point, or your wireless router. Making assumptions again. Sorry.

If you see the page again, check what the URL is. It would be interesting to know where it comes from.

If you enable WPA2, and you use an appropriately strong password, it will be not be possible (using today's technology anyway) for anyone else to connect to your wireless router.

 

by: aphukPosted on 2008-11-08 at 14:53:49ID: 22914162

I will try and summarise, yikes...
My router is in DMZPlus mode effectively opening my PC (internal host) to any connections from outside if they know the password to connect to my router.
Only topic i feel unsure of still is the implication that there was a another router on my side. I think here we were surmising that the AT&T message suggests that someone is connected to their router and this other 'someone' looks like another router.

 

by: hfraserPosted on 2008-11-08 at 15:26:28ID: 22914252

That's correct. Check on your router... there should only be two connections. One will be to AT&T network, and the other should be your PC. You might want to do this check quick before switching to WPA2, because after that the connection will stop. I'd be curious who the other connection was, since if they've had access to your network, there's a chance your PC may have been compromised.

 

by: aphukPosted on 2008-11-09 at 12:16:21ID: 22917489

I have heard that it is possible to install something on your PC that allows a remote device to monitor your activity (keypress, internet activity etc) is there any way to check for this kind of application having been installed on my PC?

 

by: hfraserPosted on 2008-11-09 at 18:01:48ID: 22918730

Malware's big business these days, and there's a lot of PCs that have been recruited to be part of botnets for hire. You don't want to be part of this.

The standard advice applies.

1. Make sure your OS is legit with the OS patches up-to-date.
2. Install any good AV package, and do daily signature updates. Do a full scan now.
3. Install a spyware package like Spybot, Adware,
4. Install Microsoft's rootkit detector.

To see if there's something actually happening, one additonal step.

5. Configure your firewall to block outbound traffic from unknown apps blocked.

 

by: aphukPosted on 2008-11-10 at 06:57:52ID: 22922010

1. Is OK
2. Have AVG free version (scans at 12:00  every day)
3. I have Windows defender installed
4. Will go look for this
5. Is the last part of this sentence valid "apps blocked" or should it just read "apps"
6. I logged on to my apartment router and have some interesting screenshots which I would like you to take a look at please? If you are OK with this then I will post them on my next reply.
7. I set the router for WPA2 but when I came to connect over WiFi I could not find WPA2 in my options for the connection

 

by: hfraserPosted on 2008-11-10 at 14:58:01ID: 22926530

Apparently my thinking didn't translate too well to my fingers.

5. Configure your firewall to block (and alert) outbound traffic from apps it doesn't know, such as trojans, worms, viruses etc..

6. Sure. Post the screenshots. I will have a look.
7. Set the router for WPA2 and use WPA on your client.

 

by: aphukPosted on 2008-11-10 at 15:23:23ID: 22926689

5. Will do
7. Will do
6. Have posted those I think are most relevant. All taken from the router configuration

 

by: aphukPosted on 2008-11-10 at 15:24:20ID: 22926697

2

 

by: aphukPosted on 2008-11-10 at 15:24:52ID: 22926700

3

 

by: aphukPosted on 2008-11-10 at 15:25:13ID: 22926703

4

 

by: aphukPosted on 2008-11-10 at 15:33:17ID: 22926758

5

 

by: aphukPosted on 2008-11-10 at 15:33:47ID: 22926759

5

 

by: aphukPosted on 2008-11-10 at 15:34:48ID: 22926765

6

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...