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06.11.2008 at 11:57AM PDT, ID: 23476988
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7.4

New *Now Setup - Service Unavailable when calling out

Asked by gr8gonzo in Asterisk Open Source Telephony

Tags:

THE PROBLEM:
-------------------
 I cannot place any outgoing calls on our new T1 line. I can call other extensions without any trouble.


THE SPECS (most of them copied and pasted from the GUI):
------------------------------------------------------------------------
Asterisk 1.4.18.1 (running AsteriskNOW - the 64-bit version)

Wildcard (Digium) TE121 with VPMADT032, Card 1 - Port undefined (span_1) - current config:
   Alarms: OK
   Framing/Coding: ESF/B8ZS
   Channels: 23/24 (T1)
   Signalling: PRI - CPE
   Switch Type: National ISDN 2 (default)
   Sync/Clock Source: 0
   Line Build Out: 0 db (CSU)/0-133 feet (DSX-1)
   Channels: Use 23

The server is plugged into the local network as 192.168.1.80, and we hacked together a T1 crossover cable to connect it to the Cisco hardware router that came with the new T1 line. I watched the T1 tech guy place an outgoing call using his toolkit after installing everything, so I know outgoing is working.

THE SETUP SO FAR:
-------------------------
I went to the shell, SU-ed to root, and ran register, then registered 23 channels for G.729 codec (purchased from Digium today).

I've set up one user (extension 1109 - I changed the starting extension range to 1000) in the system and used the X-Lite softphone on my desktop to successfully log in.

I've also been able to use X-Lite to dial 1109 and also dial 7000 (the default IVR). Both extensions connect successfully.

I've updated the Calling Rules in the GUI to look like this:
International - begins with 9011 and followed by 7 or more digits - Call using Span 1
Local - begins with 9 and followed by 7 or more digits - Call using Span 1
911 - begins with 911 anad followed by 0 or more digits - Call using Span 1
Longdistance - Begins with 91 and followed by 10 or more digits - Call using Span 1

I've set up one Incoming Call rule to point to the default IVR.

The /etc/asterisk/zapata.conf file contains almost nothing. It just looks like this:
[trunkgroups]
[channels]

Here are the last several lines from the Asterisk Logs after a reboot:
[Jun 11 14:56:08] NOTICE[4187] loader.c: 1 modules will be loaded.
[Jun 11 14:56:08] NOTICE[4187] cdr.c: CDR simple logging enabled.
[Jun 11 14:56:08] NOTICE[4187] loader.c: 158 modules will be loaded.
[Jun 11 14:56:08] NOTICE[4187] res_odbc.c: Adding ENV var: INFORMIXSERVER=my_special_database
[Jun 11 14:56:08] NOTICE[4187] res_odbc.c: Adding ENV var: INFORMIXDIR=/opt/informix
[Jun 11 14:56:08] NOTICE[4187] res_odbc.c: res_odbc loaded.
[Jun 11 14:56:08] NOTICE[4187] config.c: Registered Config Engine odbc
[Jun 11 14:56:09] ERROR[4187] res_config_pgsql.c: Postgresql RealTime: Failed to connect database server asterisk on 127.0.0.1. Check debug for more info.
[Jun 11 14:56:09] WARNING[4187] res_config_pgsql.c: Postgresql RealTime: Couldn't establish connection. Check debug.
[Jun 11 14:56:09] NOTICE[4187] config.c: Registered Config Engine pgsql
[Jun 11 14:56:09] WARNING[4187] res_smdi.c: No SMDI interfaces are available to listen on, not starting SMDI listener.
[Jun 11 14:56:10] WARNING[4187] pbx.c: Unable to register extension 's-BUSY', priority 1 in 'macro-trunkdial', already in use
[Jun 11 14:56:10] WARNING[4187] pbx.c: Unable to register extension '_s-.', priority 1 in 'macro-trunkdial', already in use
[Jun 11 14:56:10] NOTICE[4187] pbx_ael.c: Starting AEL load process.
[Jun 11 14:56:10] NOTICE[4187] pbx_ael.c: AEL load process: calculated config file name '/etc/asterisk/extensions.ael'.
[Jun 11 14:56:10] NOTICE[4187] pbx_ael.c: AEL load process: parsed config file name '/etc/asterisk/extensions.ael'.
[Jun 11 14:56:10] NOTICE[4187] pbx_ael.c: AEL load process: checked config file name '/etc/asterisk/extensions.ael'.
[Jun 11 14:56:10] NOTICE[4187] pbx_ael.c: AEL load process: compiled config file name '/etc/asterisk/extensions.ael'.
[Jun 11 14:56:10] NOTICE[4187] pbx_ael.c: AEL load process: merged config file name '/etc/asterisk/extensions.ael'.
[Jun 11 14:56:10] NOTICE[4187] pbx_ael.c: AEL load process: verified config file name '/etc/asterisk/extensions.ael'.
[Jun 11 14:56:10] ERROR[4187] chan_misdn.c: Unable to initialize mISDN
[Jun 11 14:56:10] NOTICE[4187] codec_g729a.c: G.729 transcoding module version 35, Copyright (C) 1999-2007 Digium, Inc.
[Jun 11 14:56:10] NOTICE[4187] codec_g729a.c: This module is supplied under a commercial license granted by Digium, Inc.
[Jun 11 14:56:10] NOTICE[4187] codec_g729a.c: Please see the full license text supplied by the accompanying
[Jun 11 14:56:10] NOTICE[4187] codec_g729a.c: "register" utility, or ask for a copy from Digium.


And that's where we are right now. I'm not sure what to do next. Start Free Trial
[+][-]06.11.2008 at 02:37PM PDT, ID: 21764330

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[+][-]06.11.2008 at 05:46PM PDT, ID: 21765314

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[+][-]06.11.2008 at 05:48PM PDT, ID: 21765322

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[+][-]06.11.2008 at 10:14PM PDT, ID: 21766322

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[+][-]06.12.2008 at 05:47AM PDT, ID: 21768778

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[+][-]06.12.2008 at 06:04AM PDT, ID: 21768928

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[+][-]06.12.2008 at 09:36AM PDT, ID: 21771248

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[+][-]06.13.2008 at 02:25PM PDT, ID: 21782931

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About this solution

Zone: Asterisk Open Source Telephony
Tags: AsteriskNOW
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Solution Provided By: gr8gonzo
Participating Experts: 1
Solution Grade: A
 
 
 
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