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07.03.2008 at 05:34PM PDT, ID: 23538493
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6.8

Help with asterisk AA50 setup

Asked by dyyuan in Asterisk Open Source Telephony, Voice Over IP, IP PBX Systems

Tags: , , , , ,

ok, i am new to linux and the ipbx world, and i've got a digium asterisk aa50.

there are two things that i can not figure out how to make work on the GUI (not sure if it's even there)

1. call forwarding to an external number:
     a. for remote exec all the time
     b. for certain employee when they didn't answer (support person etc)
i am not sure if this is a "phone line function" or a pbx function, but either way, i can not find where to do this under the aa50 GUI.

2. calls to remote office(china) and dial out locally.

i already have the SIP line setup to our remote office in china, and i have dial plan setup to dial 1xx, 2xx, 5xx, for extensions.

what i can not figure out is how to dial out on the pbx, so our exec can dial into china pbx (non-asterisk, but handels SIP) and make phone calls as if they were local.

i've tried saying:

if user dial 8010, use the custom service provider (sip line to china), and strip the first 4 digit, that should get them into the china pbx?
but all i get is error message from the lady voice:(

if i dial 5xx, it goes thru no problem...as well as 2xx and 1xx....


any help would be appreciated.

thanks



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About this solution

Zones: Asterisk Open Source Telephony, Voice Over IP, IP PBX Systems
Tags: asterisk, asterisk, 1.1, digium, asterisk, aa50
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Solution Provided By: dyyuan
Participating Experts: 2
Solution Grade: A
 
 
 
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