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10.02.2008 at 02:56AM PDT, ID: 23780941
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7.2

DTMF problem

Asked by michofreiha in Asterisk Open Source Telephony, Voice Over IP, IP PBX Systems

Dear Sir,
 
I have the following Scenario:
 
1- I have a DID number from Voxbone mapped to my asterisk server with RFC 2833 protocol used for DTMF
2- On asterisk Server I configured an incoming peer that receives calls from VoxBone and send calls to a2billing context as follow:
 
sip.conf
[sip_proxy1]
type=peer
context=a2billing
host=81.201.82.39
dtmfmode=RFC2833
rfc2833compensate=yes
 
extensions.conf
[a2billing]
exten => _X.,1,Gotoif($[${EXTEN} = 111] ? 21)
exten => _X.,2,DeadAGI,a2billing.php
exten => _X.,3,Wait,2
exten => _X.,4,Hangup
exten => _X.,21,Playback(AR_GetGiveToID)
exten => _X.,22,Wait(2)
exten => _X.,23,Record(/tmp/asterisk-recording:ulaw,,5)
exten => _X.,24,Wait(2)
exten => _X.,25,Playback(/tmp/asterisk-recording)
exten => _X.,26,Wait(2)
exten => _X.,27,Hangup
 
My problem is that when entring the PIN number I did not notice that any DTMF digits has been sent from VoxBone to my asterisk server, and the IVR continue asking to enter the PIN number all the time as you can see in the below log messages:
 
----->
    -- <SIP/voxbone.com-0a02e0d8> Playing 'prepaid-enter-pin-number' (language 'en')
  a2billing.php: file:Class.A2Billing.php - line:1790 - RES DTMF :
  a2billing.php: file:Class.A2Billing.php - line:1794 - CARDNUMBER ::>
  a2billing.php: file:Class.A2Billing.php - line:1798 - PREPAID-NO-CARD-ENTERED
  a2billing.php: file:Class.A2Billing.php - line:1780 - PREPAID-NO-CARD-ENTERED
  a2billing.php: file:Class.A2Billing.php - line:1788 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 15
    -- <SIP/voxbone.com-0a02e0d8> Playing 'prepaid-enter-pin-number' (language 'en')
  a2billing.php: file:Class.A2Billing.php - line:1790 - RES DTMF :
  a2billing.php: file:Class.A2Billing.php - line:1794 - CARDNUMBER ::>
  a2billing.php: file:Class.A2Billing.php - line:1798 - PREPAID-NO-CARD-ENTERED
  a2billing.php: file:Class.A2Billing.php - line:1780 - PREPAID-NO-CARD-ENTERED
  a2billing.php: file:Class.A2Billing.php - line:1788 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 15
    -- <SIP/voxbone.com-0a02e0d8> Playing 'prepaid-enter-pin-number' (language 'en')
 
What do you think the issue could be?
 
RegardsStart Free Trial
[+][-]10.02.2008 at 07:18PM PDT, ID: 22630579

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[+][-]10.03.2008 at 12:21AM PDT, ID: 22631728

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[+][-]10.03.2008 at 12:56AM PDT, ID: 22631880

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[+][-]10.03.2008 at 01:45AM PDT, ID: 22632095

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[+][-]10.03.2008 at 08:02AM PDT, ID: 22634659

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[+][-]10.05.2008 at 04:35PM PDT, ID: 22646473

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About this solution

Zones: Asterisk Open Source Telephony, Voice Over IP, IP PBX Systems
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Solution Provided By: MrJemson
Participating Experts: 1
Solution Grade: B
 
 
 
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