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7.0

Set up remote Mitel 5212 IP Phone with manual settings

Asked by jdunnill in IP Telephony, Virtual Private Networking (VPN), TCP/IP

Tags: Mitel, VOIP, IP Phone, Telephone, VPN, ICP, Remote, Teleworker

I was to be able to connect to our Mitel phone network with a spare phone remotely via a VPN. I can get a teleworker solution product from Mitel but it is very expensive for just one phone.

There is another way to get similar results using VPN but I am not sure how to manually configure the phone to connect to the Mitel ICP and work  as a normal DHCP POE phone.

Our setup is as follows:

1 x Mitel 3300cx ICP

10+ x Mitel 5212 IP Phones

1 x HP Pro Curve with POE and VLAN config

1 x Windows SBS 2003 server.


As I understand what happens when a phone is plugged into the HP Pro Curve is it request a DHCP address, the server has DHCP settings to not assign the phones an IP address but send to off to the Pro Curve. The pro curve then uses Tags to assign a VLAN and DHCP address. The phones are then set on VLAN 2 as configured in the Pro Curve. The phones then find the ICP address from the DHCP settings, download anything they need from the ICP then wait to be logged ontot he phone network. Once logged on (hotdesking) you are connected and can make, receive calls, voicemail etc.

I was to do this with a single phone but from a remote location. This means I won't have POE and I won't have the pro curve. So I figure this needs to be done manually.

I have aquired an inline POE adapter from an Apple router. When hooked up the phone powers up and starts to boot ok from this alternative POE source so it works ok.

Next I need to get it connected to the phone network. I have very little experience of VLANs and don't even know if the phone HAVE to be on a separate one to the rest of the network or if the ICP is set to only work with phones in this VLAN.

So far I have set the static IP settings on the phone to be part of the normal network.

I also tried setting them in the range of the VLAN and setting the VLAN settings on the phone the same as DHCP configured phone which is VLAN ID:2 Pri: 6.

I have ping tested and it can see the ICP via the ICP address I programmed manually into the phone.

When booted the phone goes through the same sequences as a DHCP configured VLAN phone however it halts with the screen displaying the ip address I manually set on the first line and it says "Using Option 128+" on the 2nd line. Nothing else happens.

If the VLAN settings don't matter and it should connect to the ICP then I don't understand what's wrong. If they do matter then I suppose I need to log into the procurve and make sure there is a spare IP address for a static phone.

If anyone can help me or point me in the right direction it would be much appreciate.

I was planning on spending some time myself to find out if it is a simple procedure and then get our telecomms company involved if I can't figure it out.

Cheers
[+][-]02/11/09 08:14 PM, ID: 23619094Accepted Solution

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About this solution

Zones: IP Telephony, Virtual Private Networking (VPN), TCP/IP
Tags: Mitel, VOIP, IP Phone, Telephone, VPN, ICP, Remote, Teleworker
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Solution Provided By: MrJemson
Participating Experts: 3
Solution Grade: A
 
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