|
[x]
Posted via EE Mobile
|
|
| Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again. |
|
|
|
|
|
[x]
The Solution Rating System
|
|
| With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating. - The Grade of the Solution
- The Zone Rank of the Expert Providing the Solution
- The Number of Author and Expert Comments
- The Number of Experts Contributing
- The Feedback of the Community
Your Input Matters Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site. If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support. Thank you! |
|
|
|
|
Asked by dan_ch in IP Telephony
Hello,
I'm trying to add a DN to a CTI route point which routes to Unity directly. This allows me to have a voicemail box be reachable that is not tied to a phone. So I can dial XXXX and leave a message for this person directly. The reason we have this setup is because 2 people share a phone and we have a call handler on the phone extension to route messages to person 1 or person 2 by pushing 1 or 2 if know one picks up the phone. The caller then obviously can leave the private message for person 1 or person 2 depending on who they wanted to talk to. I have the CTI route point up and running, and it works for 2 DNs that are set up on it. I'm adding a 3rd and 4th DN to this route point.
The error message I receive says:
"Add failed. Sum of device's line appearance values for maxNumCalls exceed device limitation". On the Multiple Call/Call Waiting Settings on Device ROUTE_TO_VM section(the name I gave the CTI ROUTE POINT) I keep changing the Max number of calls to 1 and busy trigger to 1 to see if this resolves it but it does not. I had to do this on the other DNs tied to this route point and that fixed the issue. This time it will not let me.
Any ideas?
20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625