Question

Blackberry Enterprise Server License Key

Asked by: jriggy

Hello all - I am moving my BES to another box and our previous admin did not do a very good job of documenting our environment.  Needless to say, is the license for the BES install kept in a text file or registry that I can get to on my existing installation?  I just need to know how to extract the license so I can move the install.  Thanks

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Asked On
2009-09-03 at 12:15:27ID24705713
Topics

IP Telephony

,

Blackberry Operating System

,

Blackberry Programming

Participating Experts
2
Points
500
Comments
3

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Answers

 

by: koszegiPosted on 2009-09-03 at 13:17:27ID: 25254505

1. Double click on the Blackberry Manager on your BES Server
2. Make sure you are on global
3. Click on Account under task
4. Click License Management
5. Rick Click on the license that you want and click copy
6.  Create a notepad file and paste the license key in it.
7.  Install the new Bes server.
8.  Repeat step 1 to 4 on the new Bes Server
9. Type in the BES license from the notepad text file into the new BES
10. Click add license
11.  When every thing is working, remove the license on the old BES.

Good luck!

 

by: cordeosPosted on 2009-09-04 at 22:22:37ID: 25265028

You will need three key numbers to reinstall on another server:
1) Your SPR Identifier number for the server
2) Your server Authentication key
3) Client Access license keys

All the above can be found in the management GUI.  1 & 2 under Server properties - General.  The third, Client license key, can be found under License mgt as described by koszegi above.

Also, ensure you shut-down your previous server (or disconnect from the network) for at least 24hrs before configuring and connecting your new server.  RIM has a tendency to "shut-off" server SPRs if multilple servers come online with the same SPR/Authentication key and connect to the RIM infrastructure.

Hope this helps.

 

by: jriggyPosted on 2009-10-08 at 11:37:00ID: 25528605

Thanks...

20120131-EE-VQP-002

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