Asterisk PBX - When making an outside call, internal extension rings

Here is the output pf ztcfg -vvvv:

Zaptel Configuration
======================


Channel map:

Channel 01: FXO Kewlstart (Default) (Slaves: 01)
Channel 04: FXS Kewlstart (Default) (Slaves: 04)

2 channels configured.

I do get a dialtone on the zap extension, and if I try to dial out, it works.  It can call internally and externally.

Here is my extensions.conf:

; Asterisk Management Portal (AMP)
; Copyright (C) 2004 Coalescent Systems Inc

; dialparties.agi (http://www.sprackett.com/asterisk/)
; Asterisk::AGI (http://asterisk.gnuinter.net/)
; gsm (http://www.ibiblio.org/pub/Linux/utils/compress/!INDEX.short.html)
; loligo sounds (http://www.loligo.com/asterisk/sounds/)
; mpg123 (http://voip-info.org/wiki-Asterisk+config+musiconhold.conf)


; include extension contexts generated from AMP
#include extensions_additional.conf

; Customizations to this dialplan should be made in extensions_custom.conf
; See extensions_custom.conf.sample for an example
#include extensions_custom.conf

[from-trunk]                                          ; just an alias since VoIP shouldn't be called PSTN
include => from-pstn

[from-pstn]
include => from-pstn-custom                     ; create this context in extensions_custom.conf to include customizations
include => ext-did
include => from-pstn-timecheck          ; this has to be included otherwise it overrides ext-did

[from-pstn-timecheck]
exten => .,1,Goto(s,1)            ; catch-all matching for calls that have DID info (if a DID route hasn't matched them)
exten => s,1,GotoIf($[${IN_OVERRIDE} = forcereghours]?from-pstn-reghours,s,1:)
exten => s,2,GotoIf($[${IN_OVERRIDE} = forceafthours]?from-pstn-afthours,s,1:)
exten => s,3,GotoIfTime(${REGTIME}|${REGDAYS}|*|*?from-pstn-reghours,s,1:)
exten => s,4,Goto(from-pstn-afthours,s,1)

[from-pstn-reghours]
exten => s,1,GotoIf($[${FAX_RX} = disabled]?from-pstn-reghours-nofax,s,1:2)      ; if fax detection is disabled, then jump to from-pstn-nofax - else continue
exten => s,2,Answer      
exten => s,3,Wait(1)
exten => s,4,SetVar(intype=${INCOMING})
exten => s,5,Cut(intype=intype,-,1)
exten => s,6,GotoIf($[${intype} = EXT]?7:9)            ; If INCOMING starts with EXT, then assume its an extension
exten => s,7,Wait(3)                                           ;wait 3 more second to make sure this isn't a fax before dialing someone
exten => s,8,Goto(ext-local,${INCOMING:4},1)
exten => s,9,GotoIf($[${intype} = GRP]?10:12)       ; If INCOMING starts with GRP, then assume its a ring group
exten => s,10,Wait(3)
exten => s,11,Goto(ext-group,${INCOMING:4},1)
exten => s,12,GotoIf($[${intype} = QUE]?13:15)
exten => s,13,Wait(3)
exten => s,14,Goto(ext-queues,${INCOMING:4},1)
exten => s,15,Goto(${INCOMING},s,1)                   ; not EXT or GR1 - it's an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

[from-pstn-reghours-nofax]
exten => s,1,SetVar(intype=${INCOMING})
exten => s,2,Cut(intype=intype,-,1)
exten => s,3,GotoIf($[${intype} = EXT]?4:5)            ; If INCOMING starts with EXT, then assume its an extension
exten => s,4,Goto(ext-local,${INCOMING:4},1)
exten => s,5,GotoIf($[${intype} = GRP]?6:7)       ; If INCOMING starts with GRP, then assume its a ring group
exten => s,6,Goto(ext-group,${INCOMING:4},1)
exten => s,7,GotoIf($[${intype} = QUE]?8:11) ;queue
exten => s,8,Answer                                            ; answer call before queue
exten => s,9,Wait(1)
exten => s,10,Goto(ext-queues,${INCOMING:4},1)
exten => s,11,Answer                                            ; answer call before auto attendant
exten => s,12,Wait(1)                                          
exten => s,13,Goto(${INCOMING},s,1)                         ; not EXT or GR1 - it's an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

[from-pstn-afthours]
exten => s,1,GotoIf($[${FAX_RX} = disabled]?from-pstn-afthours-nofax,s,1:2)      ; if fax detection is disabled, then jump to from-pstn-nofax - else continue
exten => s,2,Answer      
exten => s,3,Wait(1)
exten => s,4,SetVar(intype=${AFTER_INCOMING})
exten => s,5,Cut(intype=intype,-,1)
exten => s,6,GotoIf($[${intype} = EXT]?7:9)            ; If INCOMING starts with EXT, then assume its an extension
exten => s,7,Wait(3)                                           ;wait 3 more second to make sure this isn't a fax before dialing someone
exten => s,8,Goto(ext-local,${AFTER_INCOMING:4},1)
exten => s,9,GotoIf($[${intype} = GRP]?10:12)       ; If INCOMING starts with GRP, then assume its a ring group
exten => s,10,Wait(3)
exten => s,11,Goto(ext-group,${AFTER_INCOMING:4},1)
exten => s,12,GotoIf($[${intype} = QUE]?13:15)
exten => s,13,Wait(3)
exten => s,14,Goto(ext-queues,${AFTER_INCOMING:4},1)
exten => s,15,Goto(${AFTER_INCOMING},s,1)                   ; not EXT or GR1 - it's an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

[from-pstn-afthours-nofax]
exten => s,1,SetVar(intype=${AFTER_INCOMING})
exten => s,2,Cut(intype=intype,-,1)
exten => s,3,GotoIf($[${intype} = EXT]?4:5)            ; If INCOMING starts with EXT, then assume its an extension
exten => s,4,Goto(ext-local,${AFTER_INCOMING:4},1)
exten => s,5,GotoIf($[${intype} = GRP]?6:7)       ; If INCOMING starts with GRP, then assume its a ring group
exten => s,6,Goto(ext-group,${AFTER_INCOMING:4},1)
exten => s,7,GotoIf($[${intype} = QUE]?8:11) ;queue
exten => s,8,Answer                                            ; answer call before queue
exten => s,9,Wait(1)
exten => s,10,Goto(ext-queues,${AFTER_INCOMING:4},1)
exten => s,11,Answer                                            ; answer call before auto attendant
exten => s,12,Wait(1)                                          
exten => s,13,Goto(${AFTER_INCOMING},s,1)                         ; not EXT or GR1 - it's an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

; ############################################################################
; Macros [macro]
; ############################################################################

; Rings one or more extensions.  Handles things like call forwarding and DND
; We don't call dial directly for anything internal anymore.
; ARGS: $TIMER, $OPTIONS, $EXT1, $EXT2, $EXT3, ...
; Use a Macro call such as the following:
;  Macro(dial,$DIAL_TIMER,$DIAL_OPTIONS,$EXT1,$EXT2,$EXT3,...)
[macro-dial]
exten => s,1,GotoIf($[ "${MACRO_CONTEXT}" = "macro-rg-group" ]?4:2)  ; if this is from rg-group, don't strip prefix
exten => s,2,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?4:3)  ; check for ring-group prefix
exten => s,3,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off prefix
exten => s,4,AGI,dialparties.agi
exten => s,5,NoOp(Returned from dialparties with no extensions to call)
exten => s,6,SetVar(DIALSTATUS=BUSY)
exten => s,10,Dial(${ds})                               ; dialparties will set the priority to 10 if $ds is not null
exten => s,11,Playback(the-number-u-dialed)
exten => s,12,Playback(is-curntly-unavail)
exten => s,13,Playback(goodbye)
exten => s,14,Hangup

; Ring an extension, if the extension is busy or there is no answer send it
; to voicemail
; ARGS: $VMBOX, $EXT
[macro-exten-vm]
exten => s,1,Setvar(FROMCONTEXT=exten-vm)
exten => s,2,Macro(record-enable,${ARG2},IN)
exten => s,3,Macro(dial,${RINGTIMER},${DIAL_OPTIONS},${ARG2})
exten => s,4,GotoIf($[${CHANNEL:0:5} = Local]?s-${DIALSTATUS},1) ; if the channel is Local, then do not go to voicemail.  This is primarily to avoid vm for call-forwarded extensions in ring groups
exten => s,5,GotoIf($[${ARG1} = novm]?s-${DIALSTATUS},1) ; no voicemail in use for this extension
exten => s,6,NoOp(Sending to Voicemail box ${ARG1})
exten => s,7,Macro(vm,${ARG1},${DIALSTATUS})
exten => s-BUSY,1,NoOp(Extension is reporting BUSY and has no Voicemail)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()
exten => _s-.,1,Congestion()

[macro-vm]
exten => s,1,Goto(s-${ARG2},1)
exten => s-BUSY,1,Voicemail(b${ARG1})   ; Voicemail Busy message
exten => s-BUSY,2,Hangup()
exten => _s-.,1,Voicemail(u${ARG1})     ; Voicemail Unavailable message
exten => _s-.,2,Hangup()
exten => o,1,Background(one-moment-please)      ; 0 during vm message will hangup
exten => o,2,GotoIf($["foo${FROM_DID}" = "foo"]?from-pstn,s,1:from-pstn,${FROM_DID},1)
exten => a,1,VoiceMailMain(${ARG1})
exten => a,2,Hangup

; For some reason, if I don't run setCIDname, CALLERIDNAME will be blank in my AGI
; ARGS: none
[macro-fixcid]
exten => s,1,SetCIDName(${CALLERIDNAME})

; Ring groups of phones
; ARGS: comma separated extension list
; 1 - ringtimer
; 2 - preifx
; 3 - extension list
[macro-rg-group]
exten => _s-.,1,Hangup()
exten => s,1,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?3:2)  ; check for old prefix
exten => s,2,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off old prefix
exten => s,3,Setvar(RGPREFIX=${ARG2})  ; set new prefix
exten => s,4,SetCIDName(${RGPREFIX}${CALLERIDNAME})  ; add prefix to callerid name
exten => s,5,Setvar(RecordMethod=Group)  ; set new prefix
exten => s,6,Macro(record-enable,${MACRO_EXTEN},${RecordMethod})
exten => s,7,Macro(dial,${ARG1},${DIAL_OPTIONS},${ARG3})

;exten => s,1,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?3:2)  ; check for old prefix
;exten => s,2,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off old prefix
;exten => s,3,Setvar(RGPREFIX=${ARG2})  ; set new prefix
;;exten => s,4,Noop(${RGPREFIX}  ${CALLERIDNAME})
;exten => s,4,SetCIDName(${RGPREFIX}${CALLERIDNAME})  ; add prefix to callerid name
;;exten => s,6,Noop(Dial group ${ARG3})
;exten => s,5,Macro(dial,${ARG1},${DIAL_OPTIONS},${ARG3})

;exten => s,1,Setvar(GRP=${GRP})   ;my original choice of variable GROUP is now overwritten by SetGroup.  Copy contents to GRP
;exten => s,2,SetGroup(${CALLERIDNUM})
;exten => s,3,Setvar(FROMCONTEXT=rg-group)
;exten => s,4,SetCIDName(${PRE}${CALLERIDNAME})
;exten => s,5,Macro(dial,${RINGTIMER},${DIAL_OPTIONS},${GRP})

;
; Outgoing channel(s) are busy ... inform the client
;
[macro-outisbusy]
exten => s,1,Playback(allison7/all-circuits-busy-now)
exten => s,2,Playback(allison7/pls-try-call-later)
exten => s,3,Macro(hangupcall)

; What to do on hangup.
[macro-hangupcall]
exten => s,1,ResetCDR(w)
exten => s,2,NoCDR()
exten => s,3,Wait(5)
exten => s,4,Hangup

[macro-faxreceive]
exten => s,1,SetVar(FAXFILE=/var/spool/asterisk/fax/${UNIQUEID}.tif)
exten => s,2,SetVar(EMAILADDR=${FAX_RX_EMAIL})
exten => s,3,rxfax(${FAXFILE})
exten => s,103,SetVar(EMAILADDR=${FAX_RX_EMAIL})
exten => s,104,Goto(3)

; dialout and strip the prefix
[macro-dialout]
exten => s,1,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?4)       ;check for CID override for exten
exten => s,2,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,3,Goto(6)
exten => s,4,GotoIf($[foo${OUTCID_${ARG1}} = foo]?6)             ;check for CID override for trunk
exten => s,5,SetCallerID(${OUTCID_${ARG1}})
exten => s,6,SetVar(length=${LEN(${DIAL_OUT_${ARG1}})})
exten => s,7,Dial(${OUT_${ARG1}}/${ARG2:${length}})
exten => s,8,Congestion
exten => s,108,Macro(outisbusy)


; dialout using default OUT trunk - no prefix
[macro-dialout-default]
exten => s,1,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,2,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?5)       ;check for CID override for exten
exten => s,3,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,4,Goto(7)
exten => s,5,GotoIf($[foo${OUTCID} = foo]?7)       ;check for CID override for trunk
exten => s,6,SetCallerID(${OUTCID})
exten => s,7,Dial(${OUT}/${ARG1})
exten => s,8,Congestion
exten => s,108,Macro(outisbusy)

; dialout using a trunk, using pattern matching (don't strip any prefix)
; arg1 = trunk number, arg2 = number, arg3 = route password
[macro-dialout-trunk]
exten => s,1,GotoIf($[foo${ARG3} = foo]?3:2))      ; arg3 is pattern password
exten => s,2,Authenticate(${ARG3})
exten => s,3,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,4,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?7)  ;check for CID override for exten
exten => s,5,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,6,Goto(9)
exten => s,7,GotoIf($[foo${OUTCID_${ARG1}} = foo]?9)  ;check for CID override for trunk
exten => s,8,SetCallerID(${OUTCID_${ARG1}})
exten => s,9,SetGroup(OUT_${ARG1})
exten => s,10,CheckGroup(${OUTMAXCHANS_${ARG1}})
; if we've used up the max channels, continue at 109 (n+101)
exten => s,11,SetVar(DIAL_NUMBER=${ARG2})
exten => s,12,SetVar(DIAL_TRUNK=${ARG1})
exten => s,13,AGI(fixlocalprefix) ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,14,SetVar(OUTNUM=${OUTPREFIX_${ARG1}}${DIAL_NUMBER})  ; OUTNUM is the final dial number
exten => s,15,Cut(custom=OUT_${ARG1},:,1)  ; Custom trunks are prefixed with "AMP:"
exten => s,16,GotoIf($[${custom} = AMP]?19)
exten => s,17,Dial(${OUT_${ARG1}}/${OUTNUM})  ; Regular Trunk Dial
exten => s,18,Goto(s-${DIALSTATUS},1)

; This is a custom trunk.  Substitute $OUTNUM$ with the actual number and rebuild the dialstring
; example trunks: "AMP:CAPI/XXXXXXXX:b$OUTNUM$,30,r", "AMP:OH323/$OUTNUM$@XX.XX.XX.XX:XXXX"
exten => s,19,Cut(pre_num=OUT_${ARG1},$,1)
exten => s,20,Cut(the_num=OUT_${ARG1},$,2)  ; this is where we expect to find string OUTNUM
exten => s,21,Cut(post_num=OUT_${ARG1},$,3)
exten => s,22,GotoIf($[${the_num} = OUTNUM]?23:24) ; if we didn't find "OUTNUM", then skip to Dial
exten => s,23,SetVar(the_num=${OUTNUM}) ; replace "OUTNUM" with the actual number to dial
exten => s,24,Dial(${pre_num:4}${the_num}${post_num})
exten => s,25,Goto(s-${DIALSTATUS},1)

exten => s,111,Noop(max channels used up)
exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()

exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS})

; Adds a dynamic agent/member to a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-add]
exten => s,1,Wait(1)
exten => s,2,NoOp
exten => s,3,Read(CALLBACKNUM,agent-user)        ; get callback number from user
exten => s,4,GotoIf($[foo${CALLBACKNUM} = foo]?5:7))      ; if user just pressed # or timed out, use cidnum
exten => s,5,SetVar(CALLBACKNUM=${CALLERIDNUM})
exten => s,6,GotoIf($[foo${CALLBACKNUM} = foo]?2))      ; if still no number, start over
exten => s,7,GotoIf($[foo${ARG2} = foo]?9:8))      ; arg2 is queue password
exten => s,8,Authenticate(${ARG2})
exten => s,9,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal)      ; using chan_local allows us to have agents over trunks
exten => s,10,Wait(1)
exten => s,11,Playback(agent-loginok)
exten => s,12,Hangup()

; Removes a dynamic agent/member from a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-del]
exten => s,1,Wait(1)
exten => s,2,NoOp
exten => s,3,Read(CALLBACKNUM,agent-user)        ; get callback number from user
exten => s,4,GotoIf($[foo${CALLBACKNUM} = foo]?5:7))      ; if user just pressed # or timed out, use cidnum
exten => s,5,SetVar(CALLBACKNUM=${CALLERIDNUM})
exten => s,6,GotoIf($[foo${CALLBACKNUM} = foo]?2))      ; if still no number, start over
exten => s,7,RemoveQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal)
exten => s,8,Wait(1)
exten => s,9,Playback(agent-loggedoff)
exten => s,10,Hangup()

; arg1 = trunk number, arg2 = number
[macro-dialout-enum]
exten => s,1,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,2,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?3)        ;check for CID override for exten
exten => s,3,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,4,Goto(7)
exten => s,5,GotoIf($[foo${OUTCID_${ARG1}} = foo]?7)            ;check for CID override for trunk
exten => s,6,SetCallerID(${OUTCID_${ARG1}})
exten => s,7,SetGroup(OUT_${ARG1})
exten => s,8,CheckGroup(${OUTMAXCHANS_${ARG1}})            ; if we've used up the max channels, continue at 108 (n+101)
exten => s,9,SetVar(DIAL_NUMBER=${ARG2})
exten => s,10,SetVar(DIAL_TRUNK=${ARG1})
exten => s,11,AGI(fixlocalprefix)                                     ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,12,EnumLookup(${DIAL_NUMBER})
exten => s,13,GotoIf($[$[${ENUM:0:3} = SIP] | $[${ENUM:0:3} = IAX]]?14:63)
exten => s,14,Dial(${ENUM})
exten => s,15,Goto(s-${DIALSTATUS},1)
; if dial fails (ie, all channels are busy), continue at 116 (n+101)

; exit points for macro
exten => s,63,NoOp(EnumLookup failed)
exten => s,109,NoOp(max channels used up)

exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()

exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS})

[macro-record-enable]
exten => s,1,GotoIf(${LEN(${BLINDTRANSFER})} > 0?2:4)
exten => s,2,ResetCDR(w)
exten => s,3,StopMonitor()
exten => s,4,GotoIf($["${ARG2}" = "OUT"]?5:8)
exten => s,5,DBGet(RecEnable=RECORD-OUT/${ARG1})
exten => s,6,SetVar(CALLFILENAME=OUT${ARG1}-${TIMESTAMP}-${UNIQUEID})
exten => s,7,Goto(s,14)
exten => s,8,GotoIf($["${ARG2}" = "Group"]?9:12)
exten => s,9,AGI(recordingcheck)
exten => s,10,SetVar(CALLFILENAME=g${ARG1}-${TIMESTAMP}-${UNIQUEID})
exten => s,11,Goto(s,14)
exten => s,12,DBGet(RecEnable=RECORD-IN/${ARG1})
exten => s,13,SetVar(CALLFILENAME=${TIMESTAMP}-${UNIQUEID})
exten => s,14,GotoIf($["${RecEnable}" = "ENABLED"]?15:99)
exten => s,15,Monitor(wav49,${CALLFILENAME}, mb)
exten => s,99,Noop(NO RECORDING NEEDED)
;exten => s,3,BackGround(for-quality-purposes)
;exten => s,4,BackGround(this-call-may-be)
;exten => s,5,BackGround(recorded)

; This macro is for dev purposes and just dumps channel/app variables.  Useful when designing new contexts.
[macro-dumpvars]
exten => s,1,Noop(ACCOUNTCODE=${ACCOUNTCODE})
exten => s,2,Noop(ANSWEREDTIME=${ANSWEREDTIME})
exten => s,3,Noop(BLINDTRANSFER=${BLINDTRANSFER})
exten => s,4,Noop(CALLERID=${CALLERID})
exten => s,5,Noop(CALLERIDNAME=${CALLERIDNAME})
exten => s,6,Noop(CALLERIDNUM=${CALLERIDNUM})
exten => s,7,Noop(CALLINGPRES=${CALLINGPRES})
exten => s,8,Noop(CHANNEL=${CHANNEL})
exten => s,9,Noop(CONTEXT=${CONTEXT})
exten => s,10,Noop(DATETIME=${DATETIME})
exten => s,11,Noop(DIALEDPEERNAME=${DIALEDPEERNAME})
exten => s,12,Noop(DIALEDPEERNUMBER=${DIALEDPEERNUMBER})
exten => s,13,Noop(DIALEDTIME=${DIALEDTIME})
exten => s,14,Noop(DIALSTATUS=${DIALSTATUS})
exten => s,15,Noop(DNID=${DNID})
exten => s,16,Noop(EPOCH=${EPOCH})
exten => s,17,Noop(EXTEN=${EXTEN})
exten => s,18,Noop(HANGUPCAUSE=${HANGUPCAUSE})
exten => s,19,Noop(INVALID_EXTEN=${INVALID_EXTEN})
exten => s,20,Noop(LANGUAGE=${LANGUAGE})
exten => s,21,Noop(MEETMESECS=${MEETMESECS})
exten => s,22,Noop(PRIORITY=${PRIORITY})
exten => s,23,Noop(RDNIS=${RDNIS})
exten => s,24,Noop(SIPDOMAIN=${SIPDOMAIN})
exten => s,25,Noop(SIP_CODEC=${SIP_CODEC})
exten => s,26,Noop(SIPCALLID=${SIPCALLID})
exten => s,27,Noop(SIPUSERAGENT=${SIPUSERAGENT})
exten => s,28,Noop(TIMESTAMP=${TIMESTAMP})
exten => s,29,Noop(TXTCIDNAME=${TXTCIDNAME})
exten => s,30,Noop(UNIQUEID=${UNIQUEID})
exten => s,31,Noop(TOUCH_MONITOR=${TOUCH_MONITOR})
exten => s,32,Noop(MACRO_CONTEXT=${MACRO_CONTEXT})
exten => s,33,Noop(MACRO_EXTEN=${MACRO_EXTEN})
exten => s,34,Noop(MACRO_PRIORITY=${MACRO_PRIORITY})


; ############################################################################
; Applications [app]
; ############################################################################
;
[app-directory]
;DIR-CONTEXT set in Digital Receptionist
exten => #,1,Wait(1)
exten => #,2,AGI(directory,${DIR-CONTEXT},ext-local,${DIRECTORY:0:1}${DIRECTORY_OPTS}o)
exten => #,3,Playback(vm-goodbye)
exten => #,4,Hangup
; *411 will access the entire directory (not just a single context)
exten => *411,1,Answer
exten => *411,2,Wait(1)
exten => *411,3,AGI(directory,general,ext-local,${DIRECTORY:0:1}${DIRECTORY_OPTS})
exten => *411,4,Playback(vm-goodbye)
exten => *411,5,Hangup
exten => h,1,Hangup
exten => o,1,GotoIf($["foo${FROM_DID}" = "foo"]?from-pstn,s,1:from-pstn,${FROM_DID},1)

[app-dnd]
exten => *78,1,Answer
exten => *78,2,Wait(1)
exten => *78,3,DBput(DND/${CALLERIDNUM}=YES)
exten => *78,4,Playback(allison7/do-not-disturb)
exten => *78,5,Playback(activated)
exten => *78,6,Macro(hangupcall)
exten => *79,1,Answer
exten => *79,2,Wait(1)
exten => *79,3,DBdel(DND/${CALLERIDNUM})
exten => *79,4,Playback(allison7/do-not-disturb)
exten => *79,5,Playback(de-activated)
exten => *79,6,Macro(hangupcall)

[app-messagecenter]
exten => *98,1,Answer
exten => *98,2,Wait(1)
exten => *98,3,VoiceMailMain(default)
exten => *98,4,Macro(hangupcall)
exten => _*98X.,1,Answer                  ; can dial *98<exten> to skip 'mailbox' prompt.  Useful for speedial.
exten => _*98X.,2,Wait(1)
exten => _*98X.,3,VoiceMailMain(${EXTEN:3}@default)
exten => _*98X.,4,Macro(hangupcall)
exten => *97,1,Answer
exten => *97,2,Wait(1)
exten => *97,3,VoicemailMain(${CALLERIDNUM}@default)
exten => *97,4,Macro(hangupcall)

[app-callwaiting]
exten => *70,1,Answer
exten => *70,2,Wait(1)
exten => *70,3,DBput(CW/${CALLERIDNUM}=ENABLED)
exten => *70,4,Playback(callwaiting)
exten => *70,5,Playback(activated)
exten => *70,6,Macro(hangupcall)
exten => *71,1,Answer
exten => *71,2,Wait(1)
exten => *71,3,DBdel(CW/${CALLERIDNUM})
exten => *71,4,Playback(callwaiting)
exten => *71,5,Playback(de-activated)
exten => *71,6,Macro(hangupcall)

[app-callforward]
; dialed call forward app - forwards calling extension
exten => _*72.,1,DBput(CF/${CALLERIDNUM}=${EXTEN:3})
exten => _*72.,2,Answer
exten => _*72.,3,Wait(1)
exten => _*72.,4,Playback(loligo/call-fwd-unconditional)
exten => _*72.,5,Playback(loligo/for)
exten => _*72.,6,Playback(loligo/extension)
exten => _*72.,7,SayDigits(${CALLERIDNUM})
exten => _*72.,8,Playback(loligo/is-set-to)
exten => _*72.,9,SayDigits(${EXTEN:3})
exten => _*72.,10,Macro(hangupcall)
; prompting call forward app - forwards entered extension
exten => *72,1,Answer
exten => *72,2,Wait(1)
exten => *72,3,BackGround(allison7/please-enter-your)
exten => *72,4,Playback(extension)
exten => *72,5,Read(fromext,then-press-pound)
exten => *72,6,Wait(1)
exten => *72,7,BackGround(ent-target-attendant)
exten => *72,8,Read(toext,then-press-pound)
exten => *72,9,Wait(1)
exten => *72,10,DBput(CF/${fromext}=${toext})
exten => *72,11,Playback(call-fwd-unconditional)
exten => *72,12,Playback(for)
exten => *72,13,Playback(extension)
exten => *72,14,SayDigits(${fromext})
exten => *72,15,Playback(is-set-to)
exten => *72,16,SayDigits(${toext})
exten => *72,17,Macro(hangupcall)
; cancels dialed extension call forward
exten => _*73.,1,DBdel(CF/${EXTEN:3})
exten => _*73.,2,Answer
exten => _*73.,3,Wait(1)
exten => _*73.,4,SayDigits(${EXTEN:3})
exten => _*73.,5,Playback(call-fwd-cancelled)
exten => _*73.,6,Macro(hangupcall)
; cancels call forward for calling extension
exten => *73,1,DBdel(CF/${CALLERIDNUM})
exten => *73,2,Answer
exten => *73,3,Wait(1)
exten => *73,4,Playback(loligo/call-fwd-cancelled)
exten => *73,5,Macro(hangupcall)
; dialed call forward on busy app - forwards calling extension when busy
exten => _*90.,1,DBput(CFB/${CALLERIDNUM}=${EXTEN:3})
exten => _*90.,2,Answer
exten => _*90.,3,Wait(1)
exten => _*90.,4,Playback(loligo/call-fwd-on-busy)
exten => _*90.,5,Playback(loligo/for)
exten => _*90.,6,Playback(loligo/extension)
exten => _*90.,7,SayDigits(${CALLERIDNUM})
exten => _*90.,8,Playback(loligo/is-set-to)
exten => _*90.,9,SayDigits(${EXTEN:3})
exten => _*90.,10,Macro(hangupcall)
; cancels call forward on busy for calling extension
exten => *91,1,DBdel(CFB/${CALLERIDNUM})
exten => *91,2,Answer
exten => *91,3,Wait(1)
exten => *91,4,Playback(call-fwd-on-busy)
exten => *91,5,Playback(de-activated)
exten => *91,6,Macro(hangupcall)
exten => h,1,Hangup

[app-calltrace]
; We can't have our timeouts or dial digits collide with other applications
; or extensions, so we build the app in pieces
exten => *69,1,Goto(app-calltrace-perform,s,1)

[app-calltrace-perform]
exten => s,1,Answer
exten => s,2,Wait(1)
exten => s,3,Background(allison7/info-about-last-call)
exten => s,4,Background(allison7/telephone-number)
exten => s,5,Dbget(lastcaller=CALLTRACE/${CALLERIDNUM})
exten => s,6,GotoIf($[${lastcaller}]?7:13)
exten => s,7,SayDigits(${lastcaller})
exten => s,8,DigitTimeout(3)
exten => s,9,ResponseTimeout(7)
exten => s,10,Background(loligo/to-call-this-number)
exten => s,11,Background(allison7/press-1)
exten => s,12,Goto(15)
exten => s,13,Playback(loligo/from-unknown-caller)
exten => s,14,Macro(hangupcall)
exten => s,15,NoOp
exten => 1,1,Goto(from-internal,${lastcaller},1);
exten => i,1,Playback(vm-goodbye)
exten => i,2,Macro(hangupcall)
exten => t,1,Playback(vm-goodbye)
exten => t,2,Macro(hangupcall)


; ############################################################################
; Inbound Contexts [from]
; ############################################################################

[from-sip-external]

;give external sip users congestion and hangup
exten => _.,1,AbsoluteTimeout(15)
exten => _.,2,Congestion
exten => _.,3,Hangup

[from-internal]
;allow phones to use applications
include => app-directory
include => app-dnd
include => app-callforward
include => app-callwaiting
include => app-messagecenter
include => app-calltrace
include => parkedcalls
include => from-internal-custom
;allow phones to dial other extensions
include => ext-fax
include => ext-local
include => ext-group
include => ext-queues
include => ext-zapbarge
include => ext-meetme
include => ext-record
include => ext-test
;allow phones to access trunks
include => outbound-allroutes
exten => s,1,Macro(hangupcall)
exten => h,1,Macro(hangupcall)

; ############################################################################
; Extension Contexts [ext]
; ############################################################################

[ext-zapbarge]
exten => 888,1,SetGroup(${CALLERIDNUM})
exten => 888,2,Answer
exten => 888,3,Wait(1)
exten => 888,4,ZapBarge
exten => 888,5,Hangup

[ext-meetme]
exten => _8X,1,Answer
exten => _8X,2,Wait(1)
exten => _8X,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8X,4,MeetMe(${EXTEN}|sM)
exten => _8X,5,MeetMe(${EXTEN}|asM)

exten => _8XX,1,Answer
exten => _8XX,2,Wait(1)
exten => _8XX,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8XX,4,MeetMe(${EXTEN}|sM)
exten => _8XX,5,MeetMe(${EXTEN}|asM)

exten => _8XXX,1,Answer
exten => _8XXX,2,Wait(1)
exten => _8XXX,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8XXX,4,MeetMe(${EXTEN}|sM)
exten => _8XXX,5,MeetMe(${EXTEN}|asM)

exten => _8XXXX,1,Answer
exten => _8XXXX,2,Wait(1)
exten => _8XXXX,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8XXXX,4,MeetMe(${EXTEN}|sM)
exten => _8XXXX,5,MeetMe(${EXTEN}|asM)


[ext-fax]
exten => s,1,Answer
exten => s,2,Goto(in_fax,1)
exten => in_fax,1,GotoIf($[${FAX_RX} = system]?2:analog_fax,1)
exten => in_fax,2,Macro(faxreceive)
exten => in_fax,3,system(tiff2ps -2eaz -w 8.5 -h 11 ${FAXFILE} | ps2pdf - ${FAXFILE}.pdf)
exten => in_fax,4,system(mime-construct --to ${EMAILADDR} --subject "Fax from ${CALLERIDNUM} ${CALLERIDNAME}" --attachment ${FAXFILE}.pdf --type application/pdf --file ${FAXFILE}.pdf)
exten => in_fax,5,system(rm ${FAXFILE} ${FAXFILE}.pdf)
exten => in_fax,6,Hangup
exten => analog_fax,1,GotoIf($[${FAX_RX} = disabled]?3:2)  ;if fax is disabled, just hang up
exten => analog_fax,2,Dial(${FAX_RX},20,d)
exten => analog_fax,3,Hangup
;exten => out_fax,1,wait(7)
exten => out_fax,1,txfax(${TXFAX_NAME}|caller)
exten => out_fax,2,Hangup
exten => h,1,Hangup()

[ext-record]
exten => *77,1,Wait(2)
exten => *77,2,Record(${CALLERIDNUM}ivrrecording:wav)
exten => *77,3,Wait(2)
exten => *77,4,Hangup
exten => *99,1,Playback(${CALLERIDNUM}ivrrecording)
exten => *99,2,Wait(2)
exten => *99,3,Hangup

;this is where parked calls go if they time-out.  Should probably re-ring
[default]
include => ext-local
exten => s,1,Playback(vm-goodbye)
exten => s,2,Macro(hangupcall)

[ext-test]
exten => 7777,1,Goto(from-pstn,s,1)
exten => 666,1,Goto(ext-fax,in_fax,1)
exten => h,1,Macro(hangupcall)

;echo test
exten => *43,1,Answer
exten => *43,2,Wait(2)
exten => *43,3,Playback(demo-echotest)
exten => *43,4,Echo
exten => *43,5,Playback(demo-echodone)
exten => *43,6,Hangup

Could this have anything to with the fact that my "external" numbers that I am calling begin with '8'?
I have Asterisk setup in my office, which is connected to a Mitel SX2000 LITE, the PSTN line is connected to an analog extension provided by the Mitel.
All extensions provided by the Mitel begin with '8'.

Sorry if this has muddied the waters!

Sorry, didn't know you were running AMP/ asterisk@home.   The configuration files that are specific to your settings  will be in extensions-additional.conf   and zapata-additional.conf and sip-additional.conf  and iax-additional .conf  We'll probably fing the issue there...

You will also note that you can customize them using the -custom version of the files, edits of the other files get wiped out on reboots, or AMP changes. (Your not doing hand edits and losing them on the reboot are you?)

It now sounds like your IAX2 extension is perhaps not acting as a local extension.  

You should only have one trunk set up... on group 0 zap/4

You should not have iax2 or zap/0 as a trunk or in an outbound route or sharing a ring group ( only 200/201 could share a ring group).

Please post the -additional config files!

Hmmm...there is one complication, Asterisk @home creates and matches short 8XXX, 8XX, 8X type extensions in the dial plan as a conference room if it happens to match an extension number like this: 8+200 = 8200 = a conference room.

But...if you are dialing 9 first, it shouldn't be an issue.

RE: My Comment about extensions beginning with '8', I've tried outside number that don't begin with '8' and the same thing happens, so I presume that is not the issue.

As far as I can tell, I have only one trunk, which is group 0 and using zap channel 4
Again, as far as I can tell, my iax2 extension is not a trunk or used for outbound routing, and I don't have any ring groups.

I've done one hand edit, which was to the "macro-dial" in "extensions.conf" - before hanging-up on an unsanwered call, I get Asterisk to play a message.
I did not make any changes to "macro-dialout".

Here are the files:

extensions_additional.conf
[globals]
ZAPCHAN_200 = 1
VM_PREFIX = *
RINGTIMER = 15
REGTIME = 7:55-17:05
REGDAYS = mon-fri
RECORDEXTEN = ""
PARKNOTIFY = SIP/200
OUT_2 = ZAP/g0
OUTPREFIX_2 =
OUTMAXCHANS_2 = 1
OUTCID_2 = 784-488-8813
OPERATOR =
NULL = ""
IN_OVERRIDE = none
INCOMING = EXT-201
FAX_RX_EMAIL = fax@mydomain.com
FAX_RX = system
FAX =
E206 = SIP
E205 = IAX2
E204 = IAX2
E203 = IAX2
E202 = IAX2
E201 = IAX2
E200 = ZAP
DIRECTORY_OPTS =
DIRECTORY = last
DIAL_OUT = 9
DIAL_OPTIONS = tr
DIALOUTIDS = 2/
CALLFILENAME = ""
AFTER_INCOMING = EXT-201

[ext-local]
include => ext-local-custom
exten => 200,1,Macro(exten-vm,novm,200)
exten => 201,1,Macro(exten-vm,novm,201)
exten => 202,1,Macro(exten-vm,novm,202)
exten => 203,1,Macro(exten-vm,novm,203)
exten => 204,1,Macro(exten-vm,novm,204)
exten => 205,1,Macro(exten-vm,novm,205)
exten => 206,1,Macro(exten-vm,novm,206)

[outbound-allroutes]
include => outbound-allroutes-custom
include => outrt-001-MyNumbers
include => outrt-002-AllOtherNumbers

[outbound-trunks]
include => outbound-trunks-custom
exten => _${DIAL_OUT_1}.,1,Macro(dialout,1,${EXTEN})

[outrt-001-MyNumbers]
include => outrt-001-MyNumbers-custom
exten => 98218,1,Macro(dialout-trunk,2,${EXTEN:1},)
exten => 98218,2,Macro(outisbusy)      ; No available circuits
exten => 98295,1,Macro(dialout-trunk,2,${EXTEN:1},)
exten => 98295,2,Macro(outisbusy)      ; No available circuits

[outrt-002-AllOtherNumbers]
include => outrt-002-AllOtherNumbers-custom
exten => _9.,1,Macro(dialout-trunk,2,${EXTEN:1},8780)
exten => _9.,2,Macro(outisbusy)      ; No available circuits

zapata-additional.conf
;;;;;;[200]
signalling=fxo_ks
record_out=Never
record_in=Never
mailbox=
echotraining=800
echocancelwhenbridge=no
echocancel=yes
context=from-internal
callprogress=no
callerid="Leigh Fereday - ZAP" <200>
busydetect=no
busycount=7
channel=>1

sip-additional.conf
[206]
username=206
type=friend
secret=***
record_out=Never
record_in=Never
qualify=no
port=5060
nat=never
host=dynamic
dtmfmode=rfc2833
context=from-internal
canreinvite=no
callerid="Leigh Fereday - SIP" <206>

iax-additional .conf
[201]
username=201
type=friend
secret=***
record_out=Never
record_in=Never
qualify=no
port=4569
notransfer=yes
host=dynamic
context=from-internal
callerid="Leigh Fereday - IAX2" <201>

[202]
username=202
type=friend
secret=***
record_out=Never
record_in=Never
qualify=no
port=4569
notransfer=yes
host=dynamic
context=from-internal
callerid="Giles Thorlby - IAX2" <202>

[203]
username=203
type=friend
secret=***
record_out=Never
record_in=Never
qualify=no
port=4569
notransfer=yes
host=dynamic
context=from-internal
callerid="Christopher Fereday - IAX2" <203>

[204]
username=204
type=friend
secret=***
record_out=Never
record_in=Never
qualify=no
port=4569
notransfer=yes
host=dynamic
context=from-internal
callerid="Donnie Bachan - IAX2" <204>

[205]
username=205
type=friend
secret=***
record_out=Never
record_in=Never
qualify=no
port=4569
notransfer=yes
host=dynamic
context=from-internal
callerid="Richard Judd - IAX2" <205>

In zapata-additional.conf:

Where is the outbound trunk?  If the only defined zap is the fxo extension the routing has nowhere to go???

Shouldn't it look like this?

signalling=fx0_ks
context=from-internal
group=1
channel =>1


signalling=fxs_ks
context=from-pstn
group=0
channel => 4

That information is in my zapata-auto.conf:

; Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
; Zaptel Channels Configurations (zapata.conf)
;
; This is not intended to be a complete zapata.conf. Rather, it is intended
; to be #include-d by /etc/zapata.conf that will include the global settings
;
callerid=asreceived

; Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1"
signalling=fxo_ks
; Note: this is an extension. Create a ZAP extension in AMP for Channel 1
context=from-internal
group=1
channel => 1

; channel 2, WCTDM, inactive.
; channel 3, WCTDM, inactive.
signalling=fxs_ks
; Note: this is a trunk. Create a ZAP trunk in AMP for Channel 4
context=from-pstn
group=0
channel => 4

That looks right.  Have you tried simply (temporarily) renaming the zaptel-custom and doing a full restart ("asterisk -r" in a terminal screen , then "stop gracefully", then asterisk -vvvvvvvvvvv to restart in verbose mode)  It is actually pretty safe to do your zaptel file edits in zaptel.conf or just move everything to -custom to control the interpretation order.   It only overwrites if you run genzaptelconf or upgrade asterisk@home.

This is just a hunch, but the -additional file should be enough to make it work, and the -custom just happens to follow  your zap/4 definition with the ext 200 data.  It wouldn't be the first parsing bug on a file inclusion .....

I didn't see anything else in you extensions or dialplans that looked amiss, so * could simply be getting confused.  

I have to catch a flight, so I will be offline for a bit,  but I would suggest watching the asterisk screen in verbose mode (you can just type asterisk -vvvvvvvvv on a running system if you have a monitor on it) while you dial the outbound line from iax2.  You should get a nice running progress display of what it thinks it is doing and that could head us down a more certain path.

Couldn't find zaptel-custom.conf, so presumed you meant extensions-custom.conf

1)Renamed extensions-custom.conf
2)Restarted
3)Tried an external call, got the same result

Looked at the verbose messages, and picked up on these entries:
Executing Dial("IAX2/201@201/4", "ZAP/g0/8218") in new stack
Called g0/8218
Zap/1-1 is ringing

It shows that it called g0/8218 - but it didn't really.

By the way, when I try restarting Asterisk following a "stop gracefully" I get "Ouch...broken pipe", so I end up rebooting!

So I did the following:
1)Renamed zapata-additional.conf
2)Rebooted

And it worked!

I can call outside number beginning with '9', AND I can call extension 200.

I'm happy with this, although I'm a tad confused, how is it working without "zapata-additional.conf".

Can you tell me what "zapata-additional.conf" is supposed to do, and do I need it?

I have rebooted again, and it still works!

Would it be worth editing "zapata-additional.conf" and adding "group=1" between "busycount=7" and "channel=>1"?