- For individual users
- Instant access to solutions
- Ask your tech questions
- Start your 30-day Free Trial
Main Topics
Browse All TopicsTrying to config our callmanager 5.0 so that our IP phones will update with correct syncronized time of out NTP server. Our CM uses our NTP server for syncronization. I configured the CMLocal timezone to correct timezone in the CM GUI - Singapore. In the CLI, I also configured the timezone to 57, (Singapore UTC +8).
In CM CLI, I type "show timezone" and it reports it as "Malaysia" (same as Singapore, but still not what I entered).
In CM CLI, I type "utils ntp status", reports synced up to our NTP server with correct time and timezone, BUT then reports "system current timezone is UTC (+0).
All the phones now report time as 8 hrs BEHIND, but appear to be synced, as the minutes are exactly the same as NTP server.
Any help would be greatly appreciated.
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Business Accounts
Answer for Membership
by: rpalmeira22Posted on 2007-02-05 at 00:50:06ID: 18466475
I haven't played much with 5.0 lately but we did have a similar issue with phones. when you set the time zone on the CM server itself, you're only setting it for that box, check the config file for the phones to make sure you're setting the correct time zone on those as well.
/products/ sw/voicesw /ps4625/ pr oducts_con figuration _example09 186a008063 1683.shtml it's not exactly the same, but similar, check the XML file for your phones to make sure the correct time zone is set there. My guess is that it's not. So you're syncing correctly but it's back on GMT -0 instead of where it should be.
see: http://www.cisco.com/en/US