Question

Callmanager 5.0 and NTP

Asked by: uraneum73

Trying to config our callmanager 5.0 so that our IP phones will update with correct syncronized time of out NTP server. Our CM uses our NTP server for syncronization. I configured the CMLocal timezone to correct timezone in the CM GUI - Singapore. In the CLI, I also configured the timezone to 57, (Singapore UTC +8).

In CM CLI, I type "show timezone" and it reports it as "Malaysia" (same as Singapore, but still not what I entered).

In CM CLI, I type "utils ntp status", reports synced up to our NTP server with correct time and timezone, BUT then reports "system current timezone is UTC (+0).

All the phones now report time as 8 hrs BEHIND, but appear to be synced, as the minutes are exactly the same as NTP server.

Any help would be greatly appreciated.

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Asked On
2007-02-03 at 02:10:58ID22148084
Topic

Voice Over IP

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: rpalmeira22Posted on 2007-02-05 at 00:50:06ID: 18466475

I haven't played much with 5.0 lately but we did have a similar issue with phones. when you set the time zone on the CM server itself, you're only setting it for that box, check the config file for the phones to make sure you're setting the correct time zone on those as well.

see: http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_example09186a0080631683.shtml it's not exactly the same, but similar, check the XML file for your phones to make sure the correct time zone is set there. My guess is that it's not. So you're syncing correctly but it's back on GMT -0 instead of where it should be.

20120131-EE-VQP-002

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