Question

Callmanager Express - Called-id incoming/outgoing on PRI

Asked by: jplagens

We have a Cisco Callmanager Express system.  It has a VWIC 1MFT-T1 that connects to the PSTN via a PRI circuit.  The main problem is caller-id.  The Telco says that they are sending the name on caller-id, but all that comes through is the phone number on a IP phone.  On outbound calls the extension of the call is all that is showing up.  Example if x7600 makes a call, the caller-id on the receiving phone only says 7600.

The analog lines on the FXS card are displaying caller-id fine.  How do I adjust the caller-id for incoming and outgoing calls on the PRI in the phone system?


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Asked On
2007-08-20 at 12:59:39ID22775078
Tags

express

,

caller

,

id

,

pri

,

callmanager

Topic

Voice Over IP

Participating Experts
2
Points
500
Comments
2

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Answers

 

by: greekstonesPosted on 2007-08-31 at 04:53:41ID: 19807340

ok


for the outbound edit you route patern > go to calling line type e.g your internal number that you want to display e.g your 8887XXX

now for the inbound you need traslation patern e.g calling ID 8887XXX and called ID 8XXX

for e.g if i ring this nubmer 8887600 the tralation will change it to 8600.

please let me know if you need more information.




 

by: djpenninPosted on 2009-03-23 at 14:59:50ID: 23962706

drop to the CLI and make some configurations on your Serial voice interface:

first SHUT it down
then add the line "isdn supp-service name calling"
then NO SHUT

interface Serial0/0/0:23
 no ip address
 encapsulation hdlc
 isdn switch-type primary-ni
 isdn incoming-voice voice
 isdn supp-service name calling

20120131-EE-VQP-002

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