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6.8

Remote Cisco IP phone can't make a call outside the office or receive calls from outside the office

Asked by naiadmin in Voice Over IP, IP PBX Systems, Network Routers

Tags: cisco, phone, ip, call, remote

I have a cisco ics 7750 at the corp office, I have several users that have cisco 7940's at home connected to the office via a nailed up vpn connection. They have very good brodband connections into the home. The users can complete calls to other office users and office users can complete calls to them. Quality is excellent. When an outside user attempts to call the user at the remote location, the call does not complete. The user also cannot complete calls outside the office. Occasionaly the party outside the office will hear a few words here and there...I would think this is a codec and/or compression issue. Can I adjust this on a per extension basis? I know enough to be dangerous about the call manager solution....any insight would be greatly appreciated.

Thx

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20091111-EE-VQP-89 / EE_QW_2_20070628

Remote Cisco IP phone can't make a call outside the office or receive calls from outside the office

Asked by naiadmin in Voice Over IP, IP PBX Systems, Network Routers

Tags: cisco, phone, ip, call, remote

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