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6.8

Skype error (Problem with Playback Device) after one call with VTECH USB7100

Asked by sconnell in Voice Over IP, Miscellaneous Hardware, Windows XP Operating System

Tags: Skype, Skype, various versions, VTECH, Skype phone, USB7100, Problem with Playback Device

Hello everyone,

Recently, perhaps within the last 30 days, I've been having problems with using Skype with my USB7100 phone.

In a predictable manner, I am only able to make one successful call. Each attempt to make another call causes Skype to display an error message: "Problem with Playback Device." The only way to make another Skype call is to re-boot my computer after each call; obviously this is not a solution.

I have attempted restarting both VTECH USB7100 software (version: 2.17) and Skype software (version: 3.6.0.244. Restarting these programs does not help!

Changing the audio device to the computer's speaker and microphone does work, however, but I prefer to use my VTECH phone for Skype. This find seem to point to a specific issue between the VTECH phone and Skype. But I suspect that a recent Skype upgrade may have actually caused this problem.

Next, I uninstalled Skype version 3.6.0.244 (the latest) and installed Skype version 3.0.0.190 but this version also displayed the "Problem with Playback Device"

Then I installed Skype version 2.5.0.82. This time when making a call, no error message appears, however, Skype hangs up about 10 seconds after initiating the call. Finally, I installed version 2.6.0.97b of Skype and this time, I can make calls and connect EXCEPT there is only a soft hiss coming through the VTECH ear piece. The caller on the other end cannot hear me nor can I hear the other caller.

I give up.

Any suggestions?

Has any one else encountered this problem?

BTW: Other than typical Windows XP Pro updates and Skype updates in the past 30 days (approximate time since this problem began), nothing else has changed on my computer.

Hardware: Fujitsu Lifebook T4210, 1.5 GB RAM, VTECH USB7100, High speed Internet over 54MBps wireless WPA.
[+][-]01/05/08 09:19 PM, ID: 20592703Expert Comment

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[+][-]09/10/08 06:56 PM, ID: 22445236Accepted Solution

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About this solution

Zones: Voice Over IP, Miscellaneous Hardware, Windows XP Operating System
Tags: Skype, Skype, various versions, VTECH, Skype phone, USB7100, Problem with Playback Device
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Solution Provided By: Computer101
Participating Experts: 2
Solution Grade: A
 
 
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