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01.05.2008 at 03:20PM PST, ID: 23061318
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Skype error (Problem with Playback Device) after one call with VTECH USB7100

Asked by sconnell in Voice Over IP, Miscellaneous Hardware, Windows XP Operating System

Tags: , , , , , ,

Hello everyone,

Recently, perhaps within the last 30 days, I've been having problems with using Skype with my USB7100 phone.

In a predictable manner, I am only able to make one successful call. Each attempt to make another call causes Skype to display an error message: "Problem with Playback Device." The only way to make another Skype call is to re-boot my computer after each call; obviously this is not a solution.

I have attempted restarting both VTECH USB7100 software (version: 2.17) and Skype software (version: 3.6.0.244. Restarting these programs does not help!

Changing the audio device to the computer's speaker and microphone does work, however, but I prefer to use my VTECH phone for Skype. This find seem to point to a specific issue between the VTECH phone and Skype. But I suspect that a recent Skype upgrade may have actually caused this problem.

Next, I uninstalled Skype version 3.6.0.244 (the latest) and installed Skype version 3.0.0.190 but this version also displayed the "Problem with Playback Device"

Then I installed Skype version 2.5.0.82. This time when making a call, no error message appears, however, Skype hangs up about 10 seconds after initiating the call. Finally, I installed version 2.6.0.97b of Skype and this time, I can make calls and connect EXCEPT there is only a soft hiss coming through the VTECH ear piece. The caller on the other end cannot hear me nor can I hear the other caller.

I give up.

Any suggestions?

Has any one else encountered this problem?

BTW: Other than typical Windows XP Pro updates and Skype updates in the past 30 days (approximate time since this problem began), nothing else has changed on my computer.

Hardware: Fujitsu Lifebook T4210, 1.5 GB RAM, VTECH USB7100, High speed Internet over 54MBps wireless WPA.Start Free Trial
[+][-]01.05.2008 at 09:19PM PST, ID: 20592703

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[+][-]01.05.2008 at 09:22PM PST, ID: 20592716

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[+][-]09.10.2008 at 06:56PM PDT, ID: 22445236

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About this solution

Zones: Voice Over IP, Miscellaneous Hardware, Windows XP Operating System
Tags: Skype, Skype, various versions, VTECH, Skype phone, USB7100, Problem with Playback Device
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Solution Provided By: Computer101
Participating Experts: 2
Solution Grade: A
 
 
 
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