Question

Voip quality problem trying to set-up QoS

Asked by: darkvador72

Dear All,

I just have started in a new company which has tried to set-up in a quick way VoIP in order to avoid to buy a PBX.

we have therefore:

1 1.2MB xDSL Line connected to the provider Cisco Router 800
1 Zywall 70
1 3COM Switch 4210
8 Voip Phones

We have reted a vitual PBX to a supplier.

we are currently facing major quality issues when pacing or receiving calls.

I know that if we do not have the full QoS implemented, it is useless to spend time trying to configure anything.
But I want to have everything set-up here locally in order to be ready when I'll ask our supplier to do the same on the xDSL line and devices

My questions would be to know:
- How to set-up QoS on the Zywall 70
- How to set-up Qos on the 3Com  (ACL protocol, ...)
- How do I check that Qos is actvaed on the Cisco Router.

I am quite new to all these technologies and I am sorry I have asked really basic questions.


Thank you in advance for your help

Best regards
Daniele

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Asked On
2008-01-15 at 02:54:42ID23083440
Tags

3COM

,

Officeconect

,

4210

,

VoIP QoS

Topics

Voice Over IP

,

Miscellaneous Networking

Participating Experts
4
Points
500
Comments
4

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Answers

 

by: rpalmeira22Posted on 2008-01-15 at 12:22:30ID: 20666115

before you even get to the QoS, couple of things to determine
1. how many phones do you have?
2. how many simaltaneous calls do you have?
3. what kind of DSL do you have? If it's ADSL, what is your upload speed? This will be the limiting factor. you may have 1.2 Mbps down but only 256 Kbps up
4. does your ISP offer QoS through their netework? If so, what methods do they use for QoS? IP Precedence? DiffServ? tosbit? DSCP?

Starting from the phones and moving up to the WAN
a. What codec are you using on  the phones? G.729 is generally acceptable for calls and will minimize bandwidth usage.
b. Do you have the phones on their own VLAN?
c. Determine what kind of method you want to use for QoS. This can be based on what the phones support, or perhaps what your ISP will look at for QoS marking. It doesn't make much sense to mark packets within your network if your ISP will ignore them
d. Do you have access to modify the settings on the Cisco 800 series router? or jus the zywall?

 

by: jdechiaroPosted on 2008-01-16 at 09:36:08ID: 20674037

It is only necessary to configure QOS on the network edge device so would be the cisco router in this case.  If the switch is managed you should hard code the ports to 100full to avoid clipping during link negotiation.

I suggest that you can do a speed test to verify the ISP is providing the bandwidth that is being advertised at a site like dslreports.com, since depending on how far you are located from the  DSL central office the bandwidth can  fluctuate greatly.

For QOS configuration, you will need to reserve ~100kb for g.711 codec and ~40kb for g.729, up/down, per simultaneous call. There are a couple of different ways to do it, something like below is simple but effective configuration ( assumes you are running SIP protocol)


class-map match-all voice-signaling
  match access-group 103
class-map match-all voice-traffic
  match access-group 102
!
!
policy-map voice-policy
  class voice-traffic
   priority 1024  <---change this number to the amount of bandwidth to be reserved
  class voice-signaling
   bandwidth 16
  class class-default
   fair-queue

access-list 102 permit udp any any range 16384 32768
access-list 103 permit tcp any eq 5060 any
access-list 103 permit tcp any any eq 5060
access-list 103 permit udp any eq 5060 any
access-list 103 permit udp any any eq 5060

Then apply this line to the WAN interface

service-policy output voice-policy

 

by: dkwiebePosted on 2008-01-18 at 16:43:04ID: 20695342

I would suggest running the speed test found at myvoipspeed.visualware.com as it will give connection details which can help us help you.

 

by: KrovemanIIPosted on 2009-08-24 at 19:34:12ID: 25174199

Has anyone actually called there ISP i.e ATT and asked them if they offer QOS on a DSL connection? Also lets say you didn't have access to the Cisco device what would you recommend doing then.

For example we have the same type of problems we have 6MB of down stream, 786 on the upstream. I have tried a ton of different things without any luck.

20120131-EE-VQP-002

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