We have a Cisco 2821 with the latest IOS and we are working with an expert vendor (Cisco Gold partner). Been troubleshooting and taking wireshark traces for two weeks, and neiter Cisco nor Cantata (brooktrout) the makers of the SR140 card seem to be able to give an answer. What it has come down to is, cantata is saying that the Cisco router is not sending out a RM (request mode) back to the fax server (according to Cantata, the SR140 "virtual" fax board, is not supposed to generate the RM, but the router should and send it to the fax server.) This results in a t30 timeout. The latested show run is pasted in below from the router, so if any of you Cisco VOIP genusies that may have worked with the SR140, may be able to see what is missing in the router config. The SR140 is configured correctley as far as the card manufacture say.
Show Run from router:
User Access Verification
Username: voip
Password:
ccme#show config
Using 18975 out of 245752 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname ccme
!
boot-start-marker
boot-end-marker
!
card type t1 0 3
logging buffered 51200 warnings
enable password cisco
!
aaa new-model
!
!
aaa authorization auth-proxy default group radius
!
!
aaa session-id common
clock timezone cst -6
clock summer-time CDT recurring
network-clock-participate wic 3
!
!
ip cef
ip dhcp relay information trust-all
ip dhcp use vrf connected
ip dhcp excluded-address 10.100.10.1 10.100.10.10
ip dhcp excluded-address 10.100.100.1 10.100.100.12
!
ip dhcp pool phone
network 10.100.100.0 255.255.255.0
default-router 10.100.100.1
option 150 ip 10.100.100.10
domain-name ccme.local
dns-server 4.2.2.1
!
ip dhcp pool data
network 10.100.10.0 255.255.255.0
default-router 10.100.10.1
option 150 ip 10.100.10.10
domain-name ccme.local
dns-server 4.2.2.1
!
!
no ip domain lookup
ip name-server 216.136.95.2
ip name-server 64.132.94.250
ip multicast-routing
ip inspect name SDM_LOW cuseeme
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW h323
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW netshow
ip inspect name SDM_LOW rcmd
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW esmtp
ip inspect name SDM_LOW sqlnet
ip inspect name SDM_LOW streamworks
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp
ip inspect name SDM_LOW udp
ip inspect name SDM_LOW vdolive
ip inspect name SDM_LOW sip
!
multilink bundle-name authenticated
!
stcapp ccm-group 1
!
stcapp feature access-code
!
isdn switch-type primary-qsig
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
voice call carrier capacity active
voice rtp send-recv
!
voice service voip
qsig decode
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.2
no supplementary-service h450.3
fax protocol t38 ls-redundancy 2 hs-redundancy 0 fallback none
h323
h245 tunnel disable
modem passthrough nse codec g711ulaw
sip
bind control source-interface GigabitEthernet0/1
bind media source-interface GigabitEthernet0/1
!
!
voice class codec 100
codec preference 1 g711ulaw
codec preference 2 g729r8
!
!
!
voice class h323 1
h225 timeout tcp establish 2
call start slow
!
!
!
!
!
!
!
!
!
!
voice translation-rule 1
rule 1 /^.*\(..........\)/ /\1/
!
voice translation-rule 2
rule 1 /^9\(.......\)$/ /+1713\1/
rule 2 /^9\(..........\)$/ /+1\1/
rule 3 /^9\(.*\)$/ /+\1/
rule 4 /^9\(...........\)$/ /+\1/
rule 5 /^9011\(.*\)$/ /+\1/
!
voice translation-rule 3
rule 1 /^.*\(..........\)/ /9\1/
!
!
voice translation-profile faxtest
translate called 3
!
voice translation-profile incoming
translate called 1
!
voice translation-profile offnet
translate called 2
!
!
fax interface-type fax-mail
mta receive maximum-recipients 50
!
application
service queue flash:app-b-acd-2.0.1.0.tc
l
param queue-len 3
param aa-hunt3 300
param aa-hunt1 201
param aa-name aa
param number-of-hunt-groups 3
param queue-manager-debugs 1
param aa-hunt2 200
!
service aa flash:app-b-acd-aa-2.0.1.0
.tcl
paramspace english index 1
param dial-by-extension-option 3
paramspace english language en
param max-time-vm-retry 2
param aa-pilot 1000
paramspace english location flash:
param number-of-hunt-groups 3
param second-greeting_time 60
param call-retry-timer 15
param voice-mail 5000
paramspace english prefix en
param welcome-prompts en_bacd_welcome.au
param max-time-call-retry 700
param service-name queue
!
!
!
crypto pki trustpoint TP-self-signed-4279743455
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certifi
cate-42797
43455
revocation-check none
rsakeypair TP-self-signed-4279743455
!
!
crypto pki certificate chain TP-self-signed-4279743455
certificate self-signed 01 nvram:IOS-Self-Sig#10.cer
!
!
username sdm privilege 15 password 0 cisco
username admin privilege 15 password 0 cisco
username administrator privilege 15 password 0 cisco
username voip privilege 15 secret 5 $1$b.CJ$7jfDLCeajdm9rcHRBK
kyd0
!
!
controller T1 0/3/0
framing esf
clock source internal
linecode b8zs
pri-group timeslots 1-24
description Connected to NEAX
!
controller T1 0/3/1
framing esf
clock source internal
linecode b8zs
pri-group timeslots 1-24
description Connected to NEAX
!
!
!
!
!
!
interface GigabitEthernet0/0
description $ETH-LAN$$FW_INSIDE$
no ip address
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/1
description $ETH-WAN$$FW_OUTSIDE$
ip address 74.202.66.40 255.255.255.224
ip access-group 101 in
ip nat outside
ip inspect SDM_LOW out
ip virtual-reassembly
duplex auto
speed auto
!
interface FastEthernet0/1/0
switchport mode trunk
!
interface FastEthernet0/1/1
switchport voice vlan 500
!
interface FastEthernet0/1/2
switchport voice vlan 500
!
interface FastEthernet0/1/3
switchport voice vlan 500
!
interface FastEthernet0/1/4
switchport access vlan 500
!
interface FastEthernet0/1/5
switchport voice vlan 500
!
interface FastEthernet0/1/6
switchport voice vlan 500
!
interface FastEthernet0/1/7
switchport voice vlan 500
!
interface FastEthernet0/1/8
switchport voice vlan 500
!
interface Serial0/3/0:23
no ip address
encapsulation hdlc
isdn switch-type primary-qsig
isdn timer T310 120000
isdn protocol-emulate network
isdn incoming-voice voice
no cdp enable
!
interface Serial0/3/1:23
no ip address
encapsulation hdlc
isdn switch-type primary-qsig
isdn timer T310 120000
isdn protocol-emulate network
isdn incoming-voice voice
no cdp enable
!
interface Service-Engine1/0
ip unnumbered Vlan2
ip virtual-reassembly
service-module ip address 10.100.10.2 255.255.255.0
service-module ip default-gateway 10.100.10.1
!
interface Vlan1
description *** Internal Network ***
ip address 209.16.32.48 255.255.254.0
ip access-group 100 in
ip nat inside
ip virtual-reassembly
!
interface Vlan2
description CUE Network
ip address 10.100.10.1 255.255.255.0
ip nat inside
ip virtual-reassembly
!
interface Vlan500
description **CCME VOICE NETWORK**$ES_LAN$
ip address 10.100.100.1 255.255.255.0
ip nat inside
ip virtual-reassembly
h323-gateway voip bind srcaddr 10.100.100.1
!
router eigrp 10
network 10.0.0.0
network 192.168.0.0
no auto-summary
no eigrp log-neighbor-changes
!
ip route 0.0.0.0 0.0.0.0 74.202.66.33 permanent
ip route 10.100.10.2 255.255.255.255 Service-Engine1/0
!
!
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
ip http path flash:
ip pim bidir-enable
ip pim autorp listener
ip nat inside source route-map nat interface GigabitEthernet0/1 overload
!
ip access-list extended inside
deny ip 10.100.10.0 0.0.0.255 10.0.0.0 0.255.255.255
deny ip 10.100.10.0 0.0.0.255 192.168.0.0 0.0.255.255
deny ip 10.100.100.0 0.0.0.255 10.0.0.0 0.255.255.255
deny ip 10.100.100.0 0.0.0.255 192.168.0.0 0.0.255.255
permit ip 10.100.10.0 0.0.0.255 any
permit ip 10.100.100.0 0.0.0.255 any
ip access-list extended tomax
remark SDM_ACL Category=2
permit ip any any
!
access-list 100 remark auto generated by SDM firewall configuration
access-list 100 remark SDM_ACL Category=1
access-list 100 deny ip 74.202.66.32 0.0.0.31 any
access-list 100 deny ip host 255.255.255.255 any
access-list 100 deny ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip any any
access-list 101 remark auto generated by SDM firewall configuration
access-list 101 remark SDM_ACL Category=1
access-list 101 permit ip host 4.79.212.236 any
access-list 101 permit ip host 216.82.224.202 any
access-list 101 permit ip host 216.82.225.202 any
access-list 101 permit udp host 64.132.94.250 eq domain any
access-list 101 permit udp host 216.136.95.2 eq domain any
access-list 101 deny ip 209.16.32.0 0.0.1.255 any
access-list 101 permit icmp any host 74.202.66.40 echo-reply
access-list 101 permit icmp any host 74.202.66.40 time-exceeded
access-list 101 permit icmp any host 74.202.66.40 unreachable
access-list 101 permit ip 64.152.60.0 0.0.0.255 any
access-list 101 permit ip host 64.158.162.75 any
access-list 101 permit ip host 74.202.66.40 any
access-list 101 deny ip 10.0.0.0 0.255.255.255 any
access-list 101 deny ip 172.16.0.0 0.15.255.255 any
access-list 101 deny ip 192.168.0.0 0.0.255.255 any
access-list 101 deny ip 127.0.0.0 0.255.255.255 any
access-list 101 deny ip host 255.255.255.255 any
access-list 101 deny ip host 0.0.0.0 any
access-list 101 deny ip any any log
snmp-server view iso iso included
snmp-server community public view iso RO
snmp-server community private RW
snmp-server enable traps tty
!
!
!
route-map nat permit 10
match ip address inside
!
!
!
tftp-server flash:P00303020214.bin
tftp-server flash:P00403020214.bin
tftp-server flash:S00103020002.bin
tftp-server flash:P00305000301.sbn
tftp-server flash:ATA030100SCCP040211A
.zup
tftp-server flash:CP7902040000SCCP0407
01A.sbin
tftp-server flash:CP79050101SCCP030530
B31.zup
tftp-server flash:CP7905040000SCCP0407
01A.sbin
tftp-server flash:apps41.8-2-2ES6.sbn
tftp-server flash:cnu41.8-2-2ES6.sbn
tftp-server flash:cvm41sccp.8-2-2ES6.s
bn
tftp-server flash:dsp41.8-2-2ES6.sbn
tftp-server flash:jar41sccp.8-2-2ES6.s
bn
tftp-server flash:SCCP41.8-2-2SR4S.loa
ds
tftp-server flash:term41.default.loads
tftp-server flash:term61.default.loads
tftp-server flash:RingList.xml
tftp-server flash:DistinctiveRingList.
xml
tftp-server flash:Analog1.raw
tftp-server flash:Analog2.raw
tftp-server flash:AreYouThere.raw
tftp-server flash:AreYouThereF.raw
tftp-server flash:Bass.raw
tftp-server flash:Chime.raw
tftp-server flash:Classic1.raw
tftp-server flash:Classic2.raw
tftp-server flash:ClockShop.raw
tftp-server flash:Drums1.raw
tftp-server flash:Drums2.raw
tftp-server flash:FilmScore.raw
tftp-server flash:HarpSynth.raw
tftp-server flash:Jamaica.raw
tftp-server flash:KotoEffect.raw
tftp-server flash:MusicBox.raw
tftp-server flash:Piano1.raw
tftp-server flash:Piano2.raw
tftp-server flash:Pop.raw
tftp-server flash:Pulse1.raw
tftp-server flash:Ring1.raw
tftp-server flash:Ring2.raw
tftp-server flash:Ring3.raw
tftp-server flash:Ring4.raw
tftp-server flash:Ring5.raw
tftp-server flash:Ring6.raw
tftp-server flash:Ring7.raw
tftp-server flash:Sax1.raw
tftp-server flash:Sax2.raw
tftp-server flash:Vibe.raw
tftp-server flash:term70.default.loads
tftp-server flash:term71.default.loads
tftp-server flash:CP7912080003SCCP0704
09A.sbin
tftp-server flash:apps70.8-2-2ES6.sbn
tftp-server flash:cnu70.8-2-2ES6.sbn
tftp-server flash:cvm70sccp.8-2-2ES6.s
bn
tftp-server flash:dsp70.8-2-2ES6.sbn
tftp-server flash:jar70sccp.8-2-2ES6.s
bn
tftp-server flash:SCCP70.8-2-2SR4S.loa
ds
!
control-plane
!
!
!
voice-port 0/3/0:23
!
voice-port 0/3/1:23
!
voice-port 0/2/0
!
voice-port 0/2/1
!
voice-port 2/0/0
!
voice-port 2/0/1
!
voice-port 2/0/2
!
voice-port 2/0/3
!
voice-port 2/0/4
!
voice-port 2/0/5
!
voice-port 2/0/6
!
voice-port 2/0/7
!
voice-port 2/0/8
!
voice-port 2/0/9
!
voice-port 2/0/10
!
voice-port 2/0/11
!
voice-port 2/0/12
!
voice-port 2/0/13
!
voice-port 2/0/14
!
voice-port 2/0/15
!
voice-port 2/0/16
!
voice-port 2/0/17
!
voice-port 2/0/18
!
voice-port 2/0/19
!
voice-port 2/0/20
!
voice-port 2/0/21
!
voice-port 2/0/22
!
voice-port 2/0/23
!
ccm-manager redundant-host 10.100.100.10
ccm-manager mgcp
ccm-manager music-on-hold
ccm-manager config server 10.100.100.10
ccm-manager config
!
mgcp
mgcp call-agent 10.100.100.11 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp package-capability fxr-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp rtp payload-type g726r16 static
mgcp bind control source-interface Vlan500
mgcp bind media source-interface Vlan500
!
mgcp profile default
!
!
dial-peer cor custom
!
!
!
dial-peer voice 1 voip
description ***Auto-Attendant Pilot***
destination-pattern 4500
b2bua
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.100.10.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 2 voip
description ** cue voicemail pilot number **
destination-pattern 4600
b2bua
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.100.10.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 3 voip
description ** cue greeting management number **
destination-pattern 8002
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.100.10.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 5100 voip
voice-class codec 100
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target sip-server
incoming called-number .
dtmf-relay rtp-nte
no vad
!
dial-peer voice 102 voip
description ** BroadVOX Outgoing Local call to SIP trunk **
translation-profile outgoing offnet
destination-pattern 9[2-9].........
voice-class codec 100
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target dns:east.ga.broadvox.net
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 103 voip
description ** BroadVOX Outgoing LD call to SIP trunk **
translation-profile outgoing offnet
destination-pattern 91..........
voice-class codec 100
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target dns:east.ga.broadvox.net
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 104 voip
description ** BroadVOX Outgoing INT call to SIP trunk **
translation-profile outgoing offnet
destination-pattern 9011T
voice-class codec 100
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target dns:east.ga.broadvox.net
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 101 voip
description ** BroadVOX Outgoing Emergency call to SIP trunk **
translation-profile outgoing offnet
destination-pattern 9911
voice-class codec 100
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target dns:east.ga.broadvox.net
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 106 voip
description ** BroadVOX Outgoing Information call to SIP trunk **
translation-profile outgoing offnet
destination-pattern 9411
voice-class codec 100
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target dns:east.ga.broadvox.net
dtmf-relay rtp-nte
ip qos dscp cs5 media
ip qos dscp cs4 signaling
no vad
!
dial-peer voice 4 voip
description ** cue voicemail pilot number **
preference 1
shutdown
destination-pattern 7135748496
b2bua
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:10.100.10.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 221 pots
description 4-digit dialing NEAX
preference 1
destination-pattern 714...
direct-inward-dial
port 0/3/0:23
forward-digits 4
!
dial-peer voice 107 pots
description ***Paging***
destination-pattern 61
port 0/2/0
!
dial-peer voice 2010 voip
description ***CallManager***
preference 1
destination-pattern .T
session target ipv4:10.100.100.10
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 2011 voip
description ***CallManager***
preference 2
destination-pattern .T
session target ipv4:10.100.100.11
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 2012 voip
description ***Main Fax Server***
destination-pattern 4[5-6]..
voice-class codec 100
voice-class h323 1
session target ipv4:10.100.100.7
incoming called-number .
dtmf-relay h245-signal h245-alphanumeric
fax rate 14400
fax protocol t38 ls-redundancy 2 hs-redundancy 0 fallback none
ip qos dscp cs5 media
no vad
!
dial-peer voice 2013 voip
translation-profile incoming faxtest
shutdown
voice-class codec 100
voice-class h323 1
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target sip-server
incoming called-number [2-9].........
dtmf-relay rtp-nte
fax rate 14400
fax protocol t38 ls-redundancy 2 hs-redundancy 0 fallback none
ip qos dscp cs5 media
no vad
!
dial-peer voice 222 pots
description 4-digit dialing NEAX
preference 2
destination-pattern 714...
direct-inward-dial
port 0/3/1:23
forward-digits 4
!
dial-peer voice 999200 pots
service mgcpapp
port 2/0/0
!
dial-peer voice 999201 pots
service mgcpapp
port 2/0/1
!
dial-peer voice 999202 pots
service mgcpapp
port 2/0/2
!
dial-peer voice 999203 pots
service mgcpapp
port 2/0/3
!
dial-peer voice 999204 pots
service mgcpapp
port 2/0/4
!
dial-peer voice 999205 pots
service mgcpapp
port 2/0/5
!
dial-peer voice 999206 pots
service mgcpapp
port 2/0/6
!
dial-peer voice 999207 pots
service mgcpapp
port 2/0/7
!
dial-peer voice 999208 pots
service mgcpapp
port 2/0/8
!
dial-peer voice 999209 pots
service mgcpapp
port 2/0/9
!
dial-peer voice 9992010 pots
service mgcpapp
port 2/0/10
!
dial-peer voice 9992011 pots
service mgcpapp
port 2/0/11
!
dial-peer voice 9992012 pots
service mgcpapp
port 2/0/12
!
dial-peer voice 9992013 pots
service mgcpapp
port 2/0/13
!
dial-peer voice 9992014 pots
service mgcpapp
port 2/0/14
!
dial-peer voice 9992015 pots
service mgcpapp
port 2/0/15
!
dial-peer voice 9992016 pots
service mgcpapp
port 2/0/16
!
dial-peer voice 9992017 pots
service mgcpapp
port 2/0/17
!
dial-peer voice 9992018 pots
service mgcpapp
port 2/0/18
!
dial-peer voice 9992019 pots
service mgcpapp
port 2/0/19
!
dial-peer voice 9992020 pots
service mgcpapp
port 2/0/20
!
dial-peer voice 9992021 pots
service mgcpapp
port 2/0/21
!
dial-peer voice 9992022 pots
service mgcpapp
port 2/0/22
!
dial-peer voice 9992023 pots
service mgcpapp
port 2/0/23
!
!
!
!
line con 0
exec-timeout 0 0
privilege level 15
password cisco
transport output all
stopbits 1
line aux 0
transport output all
stopbits 1
line 66
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
line vty 0 3
privilege level 15
password cisco
login authentication local
transport input telnet
transport output all
line vty 4
privilege level 15
password cisco
login authentication local
transport input telnet ssh
transport output all
line vty 5 15
privilege level 15
password cisco
transport input telnet
!
scheduler allocate 20000 1000
ntp authenticate
ntp source GigabitEthernet0/1
ntp update-calendar
ntp server 64.113.32.5
ntp server 198.123.30.132
ntp server 216.136.95.2
!
end
ccme#
