Question

Cisco Unity 4.2(1) time stamp problems

Asked by: kiranvvkk

Hi

I have a problem with my cisco unity voicemail, the time stamps on the voice mail on the phone are one hour off the normal time. Cisco unity is running on windows 2003 and it shows the right time.. The voice mail will also be sent as an email through exchange. when i recieve the email it has the right time stamp on it. can one one please help me out. it is driving me crazy

Kiran

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Asked On
2008-03-11 at 18:38:01ID23233839
Topics

Voice Over IP

,

Miscellaneous Networking

,

Network Routers

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: mikebernhardtPosted on 2008-03-14 at 10:52:25ID: 21127705

Do you have Daylight Savings Time checked/unchecked in Unity? Is the configured time zone correct for your location?

 

by: mikebernhardtPosted on 2008-03-14 at 10:59:05ID: 21127775

Here's something out of the release notes for your software:
Cisco Unity with Exchange: Cisco Unity Inbox Uses Time Zone in Subscriber Profile for Timestamps
The timestamp displayed for messages that are presented in the Cisco Unity Inbox reflects the applicable time zone specified for a subscriber on the Subscriber > Profile page in the Cisco Unity Administrator. (In earlier versions, the timestamp reflected the time zone of the Microsoft Exchange server.)

 

by: kiranvvkkPosted on 2008-03-14 at 15:15:57ID: 21130066

Thanks for that

I cant try this until monday. i will keep u posted

20120131-EE-VQP-002

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