Question

boot server for ip phone

Asked by: pollardb28

I have a polycom soundpoint ip 330 and when it tries to boot i get error message stating:

error loading
0004f21b52f7.cfg

i am a newbie to this, how do i give the phone the right config file.  i know i need to setup a boot server, how do i setup a boot server?

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Asked On
2008-05-23 at 10:14:56ID23428276
Tags

Polycom

,

Soundpoint

,

330

,

ip phone

Topic

Voice Over IP

Participating Experts
2
Points
250
Comments
3

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Answers

 

by: lecutisPosted on 2008-05-24 at 09:04:53ID: 21639489

Have you tried the Setup and Maintenance documents on the Polycom website, they explain everything.

http://www.polycom.com/usa/en/support/voice/soundpoint_ip/soundpoint_ip330_320.html

 

by: pollardb28Posted on 2008-05-27 at 06:27:54ID: 21651650

thanks for pointing in the right direction.  upon reading the documents i notice that they reference a boot server application.  where do i get boot server application?  is this specific to polycom phones?

 

by: rpalmeira22Posted on 2008-05-27 at 18:07:35ID: 21656950

different phones will have different policies and requirements. Some of the polycom phones you can actually bypass a lot of the boot server requirements, they exist to make mass deployment and automatic configuration changes easier.

two things you would need to do. get the boot server scripts and create the configuration files on your server

in the phones (or via DHCP options) point the phones at the boot server.

create a support account with polycom and if your vendor hasn't done so already, register and activate the phones with polycom for support.

then, depending on what types of phones you have, go in, download the software ahd bootroms, the guides will help some in setting up the configuration servers. for example if you have SoundPoint 601 IP phones you can look at http://www.polycom.com/usa/en/support/voice/soundpoint_ip/soundpoint_ip601.html#document for the different guides and software.

20120131-EE-VQP-002

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