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August 30, 2008 03:28am pdt
 
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Cisco 2821 Gateway: MGCP Fallback not working

HI,

We have a cisco 2821 in a remote office and have discovered that mgcp fallback does not work when the gateway loses connectivity with the call manager. We have the same config on it as other gateways in other remote offices which are working fine.

Here an abridged config from the gateway:

!

!
boot-start-marker
boot-end-marker
!
card type e1 0 0

voice-card 0
 no dspfarm
!
controller E1 0/0/0
 pri-group timeslots 1-31 service mgcp

interface GigabitEthernet0/0
 no ip address
 shutdown
 duplex auto
 speed auto
!
interface GigabitEthernet0/1
 ip address 10.96.193.201 255.255.255.0
 duplex auto
 speed auto
!
interface Serial0/0/0:15
 no ip address
 encapsulation hdlc
 isdn switch-type primary-net5
 isdn incoming-voice voice
 isdn bind-l3 ccm-manager
 no cdp enable
!
ip route 0.0.0.0 0.0.0.0 10.96.193.254

voice-port 0/0/0:15
 cptone ES
!
ccm-manager fallback-mgcp
ccm-manager redundant-host 10.96.73.2 10.96.79.133
ccm-manager mgcp
ccm-manager music-on-hold
ccm-manager config server 10.96.79.133  
ccm-manager config
!
mgcp
mgcp call-agent 10.96.79.132 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
no mgcp package-capability res-package
mgcp package-capability sst-package
no mgcp package-capability fxr-package
mgcp package-capability pre-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp rtp payload-type g726r16 static
!
mgcp profile default
!
!
!
dial-peer voice 1 pots
 destination-pattern 9T
 direct-inward-dial
 port 0/0/0:15
!
!
!
call-manager-fallback
 max-conferences 8 gain -6
 ip source-address 10.96.193.201 port 2000
 max-ephones 52
 max-dn 52
 system message primary System is in backup mode
 time-zone 23
 time-format 24
 date-format dd-mm-yy
!

!
scheduler allocate 20000 1000
ntp clock-period 17180084
ntp server 10.96.91.223
ntp server 10.96.169.123
!
end


Here is the output from debug isdn q931 when an incoming call is received:

May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: L3IF_rx_L2_pak: received data
May 24 12:11:26.909 BST:        08021B080504039090A31803A983811E
May 24 12:11:26.909 BST:        0285816C0E1183343437373933313636
May 24 12:11:26.909 BST:        373333700AA1393135393831353631A1
May 24 12:11:26.909 BST:
May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: L3_Go: source 0x020A, event 0x00
05, call id 0x     int id 0x0
May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: L3_Go: event 0x5  cr_len 2 cr 39
688
May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: L3_Go: call_id 0x4 cr 0x9B08 sta
te 0 event 0x5 ces 1
May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: L3_ProcessEvent: callref = 0x9B0
8 SETUP:U0_Setup(nlcb)
May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: L3_state_change: callref 0x9B08
old NULL_STATE, new CALL_PRESENT
May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: extract_called_number: Extracted
 called number 915981561
May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: extract_called_number: Extracted
 called number 915981561
May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: extract_called_number: Extracted
 called number 915981561
May 24 12:11:26.909 BST: ISDN Se0/0/0:15 Q931d: extract_called_number: Extracted
 called number 915981561
May 24 12:11:26.913 BST: ISDN Se0/0/0:15 Q931d: extract_called_number: Extracted
 called number 915981561
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: Default type/plan 0x0 0x1 sw-typ
e 18 Calling number 447793166733 isdn_map 0 mask 0x3022
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: Calling plan/type unspecified in
 call_decode, so ignored.
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: No call_decode, isdn default set
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: From OGW: typeplan 0x1 0x1, prot
_id 0x1; Oct3a 0x83
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: Default type/plan 0x0 0x1 sw-typ
e 18 Called number 15981561 isdn_map 0 mask 0x3022
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: Called plan/type unspecified in
call_decode, so ignored.
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: No call_decode, isdn default set
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: From OGW: typeplan 0x2 0x1, prot
_id 0x1
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: CCIE_BuildChanId_IE: int_ident_l
en 0
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: L3_Go: source 0x0400, event 0x00
88, call id 0x     int id 0x4
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: L3_Go: event 0x88  cr_len 2 cr 3
9688
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: L3_Go: call_id 0x4 cr 0x9B08 sta
te 6 event 0x88 ces 1
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: L3_ProcessEvent: callref = 0x9B0
8 CC_CALL_PROC_REQ:U6_CallProcReq(nlcb)
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: srl_send_l3_pak:
        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0
240
        priv_len = 4 int_id = 0x46BE4528 datasize = 26
May 24 12:11:26.921 BST: ISDN Se0/0/0:15 Q931d: data =
May 24 12:11:26.925 BST:        46BE4528000003000240040000010000
May 24 12:11:26.925 BST:        08029B08021803A98381
May 24 12:11:26.925 BST: ISDN Se0/0/0:15 Q931d: L3_state_change: callref 0x9B08
old CALL_PRESENT, new IN_CALL_PROC
May 24 12:11:26.925 BST: ISDN Se0/0/0:15 Q931d: CCIE_BuildChanId_IE: int_ident_l
en 0
May 24 12:11:26.925 BST: ISDN Se0/0/0:15 Q931d: L3_Go: source 0x0400, event 0x00
80, call id 0x     int id 0x8004
May 24 12:11:26.925 BST: ISDN Se0/0/0:15 Q931d: L3_Go: event 0x80  cr_len 2 cr 0
May 24 12:11:26.925 BST: ISDN Se0/0/0:15 Q931d: L3_Go: call_id 0x8004 cr 0x0 sta
te 0 event 0x80 ces 1
May 24 12:11:26.925 BST: ISDN Se0/0/0:15 Q931d: L3_ProcessEvent: callref = 0x000
0 CC_SETUP_REQ:U0_SetupReq(nlcb)
May 24 12:11:26.925 BST: ISDN Se0/0/0:15 Q931d: srl_send_l3_pak:
        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0
240
        priv_len = 4 int_id = 0x46BE4528 datasize = 63
May 24 12:11:26.925 BST: ISDN Se0/0/0:15 Q931d: data =
May 24 12:11:26.925 BST:        46BE4528000003000240040000010000
May 24 12:11:26.925 BST:        0802008305A104039090A31803A9839F
May 24 12:11:26.925 BST:        1E0285816C0E11833434373739333136
May 24 12:11:26.925 BST:        363733337009A13135393831353631
May 24 12:11:26.925 BST: ISDN Se0/0/0:15 Q931d: L3_state_change: callref 0x0083
old NULL_STATE, new CALL_INIT
May 24 12:11:27.053 BST: ISDN Se0/0/0:15 Q931d: L3IF_rx_L2_pak: received data
May 24 12:11:27.053 BST:        080280835A0802809C
May 24 12:11:27.053 BST: ISDN Se0/0/0:15 Q931d: L3_Go: source 0x020A, event 0x00
5A, call id 0x     int id 0x0
May 24 12:11:27.053 BST: ISDN Se0/0/0:15 Q931d: L3_Go: event 0x5A  cr_len 2 cr 1
31
May 24 12:11:27.053 BST: ISDN Se0/0/0:15 Q931d: L3_Go: call_id 0x8004 cr 0x83 st
ate 1 event 0x5A ces 1
May 24 12:11:27.053 BST: ISDN Se0/0/0:15 Q931d: L3_ProcessEvent: callref = 0x008
3 RELEASE_COMP:U1_ReleaseComp(nlcb)
May 24 12:11:27.053 BST: ISDN Se0/0/0:15 Q931d: L3_state_change: callref 0x0083
old CALL_INIT, new NULL_STATE
May 24 12:11:27.053 BST: ISDN Se0/0/0:15 Q931d: CC_CHAN_GetUserpri: using call_i
d = 0x8004
May 24 12:11:27.061 BST: ISDN Se0/0/0:15 Q931d: L3_Go: source 0x0400, event 0x00
84, call id 0x     int id 0x4
May 24 12:11:27.061 BST: ISDN Se0/0/0:15 Q931d: L3_Go: event 0x84  cr_len 2 cr 3
9688
May 24 12:11:27.061 BST: ISDN Se0/0/0:15 Q931d: L3_Go: call_id 0x4 cr 0x9B08 sta
te 9 event 0x84 ces 1
May 24 12:11:27.061 BST: ISDN Se0/0/0:15 Q931d: L3_ProcessEvent: callref = 0x9B0
8 CC_DISCONNECT_REQ:Ux_DiscReq(nlcb)
May 24 12:11:27.061 BST: ISDN Se0/0/0:15 Q931d: srl_send_l3_pak:
        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0
240
        priv_len = 4 int_id = 0x46BE4528 datasize = 25
May 24 12:11:27.061 BST: ISDN Se0/0/0:15 Q931d: data =
May 24 12:11:27.061 BST:        46BE4528000003000240043300013838
May 24 12:11:27.061 BST:        08029B08450802809C
May 24 12:11:27.061 BST: ISDN Se0/0/0:15 Q931d: L3_state_change: callref 0x9B08
old IN_CALL_PROC, new DISCONNECT_REQUEST
May 24 12:11:27.149 BST: ISDN Se0/0/0:15 Q931d: L3IF_rx_L2_pak: received data
May 24 12:11:27.149 BST:        08021B084D
May 24 12:11:27.153 BST: ISDN Se0/0/0:15 Q931d: L3_Go: source 0x020A, event 0x00
4D, call id 0x     int id 0x0
May 24 12:11:27.153 BST: ISDN Se0/0/0:15 Q931d: L3_Go: event 0x4D  cr_len 2 cr 3
9688
May 24 12:11:27.153 BST: ISDN Se0/0/0:15 Q931d: L3_Go: call_id 0x4 cr 0x9B08 sta
te 11 event 0x4D ces 1
May 24 12:11:27.153 BST: ISDN Se0/0/0:15 Q931d: L3_ProcessEvent: callref = 0x9B0
8 RELEASE:U11_Release(nlcb)
May 24 12:11:27.153 BST: ISDN Se0/0/0:15 Q931d: srl_send_l3_pak:
        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0
240
        priv_len = 4 int_id = 0x46BE4528 datasize = 21
May 24 12:11:27.153 BST: ISDN Se0/0/0:15 Q931d: data =
May 24 12:11:27.153 BST:        46BE452800000300024004650001342E
May 24 12:11:27.153 BST:        08029B085A
May 24 12:11:27.153 BST: ISDN Se0/0/0:15 Q931d: L3_state_change: callref 0x9B08
old DISCONNECT_REQUEST, new NULL_STATE
May 24 12:11:27.153 BST: ISDN Se0/0/0:15 Q931d: CC_CHAN_GetUserpri: using call_i
d = 0x4


Any ideas what might be causing the problem?

Thanks
Systems
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Question Stats
Zone: Networking
Question Asked By: systems_mitsui
Question Asked On: 05.24.2008
Participating Experts: 2
Points: 500
Views: 0
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