Question

SonicWALL Bandwidth Management

Asked by: slattdog

Considering the "diagram" in the code snippet:

Is it possible to throttle the bandwidth on the SonicWALL (to say 1Mb?) and thus leave 500Kb always available to the VoIP network?

/----SonicWALL Pro1260----Data Network
----T1----Switch----|
                    \----Switch----VoIP Devices

                                  
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Asked On
2008-09-04 at 13:53:01ID23704270
Topics

Voice Over IP

,

Networking Hardware

Participating Experts
3
Points
500
Comments
28

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Answers

 

by: dkarpekinPosted on 2008-09-04 at 18:14:46ID: 22394395

Sorry to say, but switching to cisco might be the  solution............

 

by: ehatchellPosted on 2008-09-04 at 19:22:29ID: 22394652

Can you clarify for me, we're talking about the Pro1260?  What release are you running?  Standard or enhanced?  Up to date support contract so you're getting updates?  Have you tried SonicWall support (they are pretty darn good - fantastic in fact compared to other companies).  Take a look at these articles.  Cheers.

http://www.sonicwall.com/us/support/2134_4176.html
http://www.sonicwall.com/us/support/2134_4175.html

 

by: devangshroffPosted on 2008-09-05 at 05:40:32ID: 22398070

do plicy base routing

 

by: slattdogPosted on 2008-09-05 at 06:14:49ID: 22398468

The Pro1260 is running Enhanced OS.  We have a current contract and are fully up to date.  I have tried SonicWALL support for other issues and met with nothing but frustration.  That was quite a while ago -- maybe they have improved since then.  I do think they make a fine product, and I even like their KB portal, but my last few experiences trying to work things out via phone have been less than positive.

Our VoIP is hosted and runs through a custom OpenBSD router.  It works wonderfully!  The only challenge is when we have heavy data traffic on the LAN.  I've attached the SonicWALL document I followed to set up BWM.  The SonicWALL and the VoIP network share a single T1.  I have the SonicWALL throttled to 384Kbps up and 640Kbps down on the WAN connection.  This should leave ~500Kbps for the VoIP network at all times.  Yet, if I am on a phone call and then start a large download, I can immediately hear a loss of sound quality as the audio gets choppy.

What's still missing here?

 

by: dkarpekinPosted on 2008-09-05 at 06:23:13ID: 22398564

Please remember. one simple thing.............you can not expect twice cheaper hardware perform same, as top of the line brands.
No one in tech support will admit that. In other word, trying find solution, where it is simple none, might be just a waist of time.

 

by: dkarpekinPosted on 2008-09-05 at 06:45:25ID: 22398820

Just come across SonicWall performance again...........seems to many question for really simple thing

http://www.experts-exchange.com/Hardware/Networking_Hardware/Firewalls/Q_23660081.html?cid=238#a22398748

 

by: slattdogPosted on 2008-09-05 at 07:22:24ID: 22399246

While I understand your point dkarpekin I don't think that is the issue here.  (And the issue you just quoted is not really about BWM.)

I just got off the phone with SonicWALL support.  Which I must say it was a MUCH better experience than previously!

They have pretty much confirmed (now having heard it from 3 technical people from 3 separate entities) what I have somewhat expected all along.  The bottom line is that there is really no way to control the inflow of data through the T1 (at least not to any reasonable degree); other than if we could use some sort of CoS.  But CoS is only valid if we can control the packets from start to finish -- which we can't in this case.  

In the testing I did with SonicWALL they were able to hear me just fine, even with the network under heavy load.  That's because we ARE able to control the amount of data leaving the T1 circuit via BWM on the SonicWLL.  However, during heavy network use I was unable to hear them clearly due to the fact that, even though we were throttling the bandwidth on the SonicWALL, the T1 circuit was being more or less flooded on the inbound, causing the VoIP traffic to have to compete with the other traffic.  (When I kick off a Linux distro download for example, it's like inviting millions to the party.  Even though I control the door, my VIP guests (VoIP packets in this case) still have to fight the crowd just to get to the door.)  A simple analogy perhaps, but I think it is basically accurate it relating what we are up against.

 

by: dkarpekinPosted on 2008-09-05 at 07:43:44ID: 22399470

Interesting. Good to know. Thanks.

 

by: dkarpekinPosted on 2008-09-05 at 07:45:25ID: 22399490

Just maybe stupid question.
But will it help , if you have several WAN IP, and you dedicate one WAn IP toVoIP .............

 

by: dkarpekinPosted on 2008-09-05 at 07:47:37ID: 22399522

Test your peerformance after all , you can use PC-to-PC,across diffrent part of WAN or LAN:
Iperf 2.0.2 installer for Windows from
http://dast.nlanr.net/Projects/Iperf/                       Look for kperf_setup.exe

This will help narrow down problem, find "bottleneck",cable problem, diffrents in file transfer type, and so on.

 

by: slattdogPosted on 2008-09-05 at 08:19:42ID: 22399891

Thanks dkarpekin.  

We already have dedicated WAN IPs for each network (Data and VoIP).  I think our only hope is a separate circuit for the VoIP network.

 

by: ehatchellPosted on 2008-09-05 at 08:28:17ID: 22400011

Seperate IP's has nothing to do with the physical transport.  Pretty much, sounds like you're hosed unless your carrier can lend you some assistance and apply a policy on their end, which I've never heard of.  Do you have an option of bringing in another circuit for data?  Perhaps a DSL or cable connection?

 

by: dkarpekinPosted on 2008-09-05 at 08:32:17ID: 22400064

reducing MTU might help a little bit too, if you have fragmentations on WAN interface.......

 

by: slattdogPosted on 2008-09-05 at 08:33:00ID: 22400075

Unfortunately, we are pretty remote.  We have a T1 due to some "special circumstances" and that works great.  No DSL or cable however.  I'd have already been all over that :-)  Another T1 is an option, but more than we wanted to pay at this point.  I guess it may come to that some day -- we'll see.

Thanks for all the input.

 

by: dkarpekinPosted on 2008-09-05 at 08:44:53ID: 22400238

MTU settings ,might be helpfull to change on WAN interface according
http://www.dslreports.com/faq/695
http://www.dslreports.com/nsearch?q=what+is++MTU&cat=remark

 

by: slattdogPosted on 2008-09-05 at 09:12:41ID: 22400582

Thanks for that info dkarpekin.  I followed the suggestions in the articles and it appears our MTU size is already optimal.

 

by: dkarpekinPosted on 2008-09-05 at 09:17:34ID: 22400633

It is save enouf to try 1300 for example..........most of the ISP does not go below, and try k-perf  over WAN with apprpriate port(make sure no other service is using same ports) to see actuall diffrent in speed mesurements..........
k-perf also create tools to check particular ports performance due firewalls , all other degration contributors........

 

by: ehatchellPosted on 2008-09-05 at 09:48:21ID: 22400989

On a T1, fragmentation isn't going to help this issue, and your MTU is more than likely safe at 1500 or 1492.  It sucks, but there isn't a good answer for this unless you swap out yer gear.

 

by: dkarpekinPosted on 2008-09-05 at 09:56:20ID: 22401086

You never know..beside t1 fragmentation can occur "down the road"..........it is simple and easy to change do test and see result....

 

by: ehatchellPosted on 2008-09-05 at 10:26:01ID: 22401438

Sure, he can also uplug his WAN connection to see the effect of that, but it will not resolve his issue trying deal with a QoS issue.

Hope isn't a strategy and "Experts" shouldn't waste people's time with needless tests.  His problem isn't fragmentation, and even if it was, whoopdeedoo, we've made his connection a little more efficient for what?  Yep, let's sling those packets in smaller chunks a little bit faster!

 

by: dkarpekinPosted on 2008-09-05 at 10:33:35ID: 22401531

funny man........
dont u think , if it will increase quality of  "chopped" voice to hardly noticeably, is better than make an "comedy central"  here? Will it worse to try, or you prefer whoopdeedoing ?

 

by: slattdogPosted on 2008-09-05 at 11:02:40ID: 22401831

I certainly don't want to just "give up", but I also don't want to waste people's time on a problem that doesn't have a realistic solution.

I have heard mention a couple times now about changing out our gear.  If we were to do so (presumably to Cisco) how would that fix the problem?

 

by: dkarpekinPosted on 2008-09-05 at 11:26:53ID: 22402082

You can control traffic by QoS, like 2800 series for example might suite you well.......
All details/advise you can easy verify with Cisco sales.
Also just pop in mine mind, not sure of yuor physical/VoIP structure, but if it is will be possible to assign VoIP gateway WAN IP and connect directly to ISP by any $30 4 port switch( if you nee one) bypassing stupid SonicWall.
For me not much problem "hanging" here , I'm borred at mine work........

 

by: slattdogPosted on 2008-09-05 at 11:50:13ID: 22402342

The VoIP network is not going through the SonicWALL at all!  They just share the same T1.  That's why I was hoping to find a way to throttle the SonicWALL to 1Mb, so the VoIP router would have a GUARANTEED 500Kb at least for voice calls.

The problem is that I CAN control the outbound traffic from the data network, but i can NOT control the amount of data coming back in through the T1.  Once the traffic is bunched up at the point of the T1 there is no way to guarantee throughput to the VoIP network.  I hope I'm missing something here, but I don't see how a better router on our end of the T1 can fix this?  And QoS is useless going from our VoIP host --> Internet --> AT&T network --> Our network.

 

by: dkarpekinPosted on 2008-09-05 at 12:01:36ID: 22402482

Than I did not clealry undestand you diagram, sorry for that, putinig on drawing should help beter.
Whoever control T1 both side (ATT?), should be able priotarize VoIP traffic.
Also "incoming" traffic, on which you have no contol, might be restricted, and it can be  wide variation how to do so.....
http://www.faqs.org/docs/Linux-HOWTO/Bandwidth-Limiting-HOWTO.html

 

by: slattdogPosted on 2008-09-05 at 12:38:01ID: 22402909

I have talked with AT&T several times.   According to them anyway (and I have talked to several people there -- including one network engineer) they cannot prioritize VoIP traffic coming from another network.  Though I must confess I don't really understand why, here is the explanation they gave:

"How CoS works within AT&T.  All traffic, regardless of what CoS method you use (IP, TCP Port, TOS, etc.) gets marked with DSCP.  The DSCP gets read by MPLS of their network.  From MPLS the markings get translated into EXP0 through EXP4.  The crux of it all is& this only works within the AT&T network!  All traffic coming from outside gets a CoS4 priority (the lowest priority.)  In other words, AT&T only prioritizes the traffic within THEIR network.  This is pretty much the case across the board.  Or rather across ISPs.  By design CoS requires very specific information written into the router tables.  It would be EXTREAMLY unlikely that this would work across different networks (ISPs) unless those entities had specifically configured their routers to handle the traffic properly.  Its one thing to prioritize the packets (and that will work as far as outbound traffic is concerned) but once the data hits routers that dont understand (or pay attention to) the markings then the prioritizing is rendered useless."

for what that's worth.

The link to the Squid HOW-TO is interesting, but I'm not sure I want to go down the proxy server road.  (at least not yet...)

 

by: dkarpekinPosted on 2008-09-05 at 12:50:48ID: 22403041

In this prospect, even if you'll be able achieve prioritization, it is still will downgraded by ATT network , any "spikes" on network will lead to choppy audio.
It is just strange to hear in this days, that such simple thing- like additional ISP can not be reachable.
I do think you need work closer with ATT, to find "way around", they do have fiber buried all over the country, and they hardly using it at full extend.
Thaat their  strict policy makes people live miserable, but on other hand once you'll "reach out" their service reliability is top of the line.
You just need to have enough pation to get through its bureaucratic machine, getting dedicated VoIP line.

 

by: slattdogPosted on 2008-09-08 at 06:25:44ID: 31493367

I think we have come to a general conclusion at least -- that there is no real way to GUARANTEE bandwidth in the given scenario (save the VoIP being hosted on the ISP's network, or perhaps a proxy server, and even that is "iffy").  The true SOLUTION is to a separate circuit with dedicated bandwidth.

20120131-EE-VQP-002

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