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9.0

Caller Name incoming from PRI not displaying

Asked by CiscoKid-Eric in Voice Over IP, IP PBX Systems, Network Routers

Tags: Cisco, IOS, 12.4(3b) Advanced Enterprise, Call Manager Express 3.3, Router, 2811, VWIC-2MFT-T1

My Call manager express isn't displaying the Caller Name on the IP Phone. I see the name presented in the isdn q931 debug however. Any help is appreciated. Debug isdn q931 and Running config are attached.

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             Debug isdn q931:
 
 
Cisco2811#
Oct  7 19:57:52.838: ISDN Se0/0/0:23 Q931: RX <- SETUP pd = 8  callref = 0x025D
        Bearer Capability i = 0x8090A2
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98381
                Exclusive, Channel 1
        Facility i = 0x9F8B0100A10F02010106072A8648CE1500040A0100
                Protocol Profile =  Networking Extensions
                0xA10F02010106072A8648CE1500040A0100
                Component = Invoke component
                        Invoke Id = 1
                        Operation = InformationFollowing (calling_name)
                                Name information in subsequent FACILITY message
        Progress Ind i = 0x8283 - Origination address is non-ISDN
        Calling Party Number i = 0x2183, '4072575115'
                Plan:ISDN, Type:National
        Called Party Number i = 0xA1, '4075732031'
                Plan:ISDN, Type:National
Oct  7 19:57:52.862: ISDN Se0/0/0:23 Q931: TX -> CALL_PROC pd = 8  callref = 0x825D
        Channel ID i = 0xA98381
                Exclusive, Channel 1
Oct  7 19:57:52.878: ISDN Se0/0/0:23 Q931: TX -> ALERTING pd = 8  callref = 0x825D
        Progress Ind i = 0x8188 - In-band info or appropriate now available
Oct  7 19:57:53.246: ISDN Se0/0/0:23 Q931: RX <- FACILITY pd = 8  callref = 0x025D
        Facility i = 0x9F8B0100A117020101020100800F574952454C4553532043414C4C4552
                Protocol Profile =  Networking Extensions
                0xA117020101020100800F574952454C4553532043414C4C4552
                Component = Invoke component
                        Invoke Id = 1
                        Operation = CallingName
                                Name presentation allowed
                                Name = WIRELESS CALLER
Cisco2811#
Oct  7 19:57:55.226: ISDN Se0/0/0:23 Q931: TX -> CONNECT pd = 8  callref = 0x825D
Oct  7 19:57:55.254: ISDN Se0/0/0:23 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x025D
Oct  7 19:57:55.258: %ISDN-6-CONNECT: Interface Serial0/0/0:0 is now connected to 4072575115 N/A
Oct  7 19:57:57.519: %ISDN-6-DISCONNECT: Interface Serial0/0/0:0  disconnected from 4072575115 , call lasted 2 seconds
Oct  7 19:57:57.523: ISDN Se0/0/0:23 Q931: TX -> DISCONNECT pd = 8  callref = 0x825D
        Cause i = 0x8090 - Normal call clearing
Oct  7 19:57:57.555: ISDN Se0/0/0:23 Q931: RX <- RELEASE pd = 8  callref = 0x025D
Oct  7 19:57:57.563: ISDN Se0/0/0:23 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x825D
 
 
 
 
Running Config:
 
!
! Last configuration change at 15:55:12 East Tue Oct 7 2008 by eric
! NVRAM config last updated at 15:51:24 East Tue Oct 7 2008 by eric
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
hostname Cisco2811
!
boot-start-marker
boot-end-marker
!
logging userinfo
logging buffered 10240 debugging
no logging console
enable secret 5 ***************************
!
aaa new-model
!
!
aaa authentication login Local-Login local
!
aaa session-id common
!
resource policy
!
clock timezone EST -5
clock summer-time East recurring
network-clock-participate wic 0
ip subnet-zero
!
!
ip cef
 
ip name-server 66.155.216.122
ip ips notify SDEE
!
isdn switch-type primary-ni
!
voice-card 0
 no dspfarm
!
 
ivr prompt streamed flash
!
application
 service queue flash:IVR/app-b-acd-2.1.2.2.tcl
  param aa-hunt3 6732
  param queue-len 10
  param aa-hunt4 5200
  param aa-hunt1 888
  param queue-manager-debugs 1
  param number-of-hunt-grps 3
 !
 service recorder flash:/IVR/recorder.tcl
  paramspace english language en
  paramspace english index 1
  paramspace english location flash:/IVR/
 !
 service aa flash:IVR/app-b-acd-aa-2.1.2.2.tcl
  param schedule-Sun 0000-0000
  paramspace english index 1
  param number-of-hunt-grps 3
  param menu-timeout 1
  param schedule-Sat 0000-0000
  param dial-by-extension-option 2
  param handoff-string aa
  param schedule-Mon 0800-1700
  paramspace english language en
  param max-time-vm-retry 2
  param max-extension-length 3
  param aa-pilot 22334
  param schedule-Tue 0800-1700
  paramspace english location flash:IVR/
  param second-greeting-time 30
  param schedule-Wed 0800-1700
  param schedule-Fri 0800-1700
  param schedule-Thu 0800-1700
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 5
  param voice-mail 5200
  param max-time-call-retry 300
  param service-name queue
 !
!
username eric privilege 15 password 7 ***************************
!
!
controller T1 0/0/0
 framing esf
 linecode b8zs
 channel-group 8 timeslots 8-23
 pri-group timeslots 1-7,24
!
!
translation-rule 10
 Rule 1 1 1 ANY national
!
!
translation-rule 5001
 Rule 1 5001 5000
!
gw-accounting syslog
!
interface FastEthernet0/0
 description DATA VLAN
 encapsulation dot1Q 10
 ip address 192.168.19.254 255.255.255.0
 no ip redirects
 no ip proxy-arp
 ip nat inside
 ip virtual-reassembly
 ip policy route-map Default-Route-RR
 no snmp trap link-status
!
interface FastEthernet0/1
 description Voice VLAN
 ip address 172.16.200.1 255.255.255.0
 no ip redirects
 no ip proxy-arp
 ip nat inside
 ip virtual-reassembly
 ip policy route-map Default-Route-T1
 duplex auto
 speed auto
!
interface Serial0/0/0:8
 description ISDN PPP Channel Group
 ip address ***.***.***.*** 255.255.255.252
 ip access-group Incoming-from-Internet in
 ip nat outside
 ip virtual-reassembly
 encapsulation ppp
 crypto map VPN-MAP
!
interface Serial0/0/0:23
 description ISDN D-Channel
 no ip address
 isdn switch-type primary-ni
 isdn incoming-voice voice
 isdn calling-number 4074106732
 isdn supp-service name calling
 no cdp enable
!
ip classless
ip route 0.0.0.0 0.0.0.0 Serial0/0/0:8
!
!
ip http server
ip http authentication local
ip http secure-server
ip nat inside source list NAT-Source-For-T1 interface Serial0/0/0:8 overload
!
ip access-list extended Default-Route-RR
 deny   ip any 192.168.19.0 0.0.0.255
 deny   ip any 172.0.0.0 0.16.255.255
 permit ip 192.168.19.0 0.0.0.255 any
ip access-list extended Default-Route-T1
 deny   ip any 192.168.19.0 0.0.0.255
 deny   ip any 172.0.0.0 0.16.255.255
 permit ip 172.16.200.0 0.0.0.255 any
ip access-list extended FreshAirVPN-SplitTunnel
 permit ip 192.168.19.0 0.0.0.255 any
 permit ip 172.16.2.0 0.0.0.255 any
 permit ip 172.16.200.0 0.0.0.255 any
ip access-list extended Incoming-from-Internet
 deny   tcp any host ***.***.***.*** eq 1720
 permit ip any any
ip access-list extended NAT-Source-For-T1
 deny   ip any 172.16.2.0 0.0.0.255
 permit ip 172.16.200.0 0.0.0.255 any
 permit ip 192.168.19.0 0.0.0.255 any
!
logging trap debugging
logging 192.168.19.1
!
route-map Default-Route-RR permit 10
 description Select traffic and force it through Road Runner
 match ip address Default-Route-RR
 set ip next-hop 192.168.19.253
!
route-map Default-Route-T1 permit 10
 description Select traffic and force it through T-1
 match ip address Default-Route-T1
 set ip next-hop ***.***.***.***
!
!
!
tftp-server flash:P0030702T023.bin
tftp-server flash:P0030702T023.loads
tftp-server flash:P0030702T023.sb2
tftp-server flash:P0030702T023.sbn
tftp-server flash:S00104000100.sbn
tftp-server flash:Analog1.raw
tftp-server flash:Analog2.raw
 ----Extra TFTP files removed----
tftp-server flash:Vibe.raw
tftp-server flash:24.raw
tftp-server flash:55.raw
!
control-plane
!
!
!
voice-port 0/0/0:23
 description PRI
!
!
!
!
!
dial-peer voice 1 pots
 description Inbound DID Routing
 incoming called-number ..........
 direct-inward-dial
 port 0/0/0:23
!
dial-peer voice 2 pots
 description Inbound AA ACD
 service aa
 incoming called-number 4074106732
 port 0/0/0:23
!
dial-peer voice 100 pots
 description Outgoing Local
 destination-pattern 9[2-9].........
 port 0/0/0:23
!
dial-peer voice 101 pots
 description Outgoing National LD
 destination-pattern 91..........
 port 0/0/0:23
 prefix 1
!
dial-peer voice 102 pots
 description Outgoing International LD
 destination-pattern 9011T
 translate-outgoing called 10
 port 0/0/0:23
 prefix 011
!
dial-peer voice 911 pots
 description Forced 911
 destination-pattern 9911
 port 0/0/0:23
!
dial-peer voice 66 voip
 description recorder script
 service recorder
 destination-pattern ^66$
 session protocol sipv2
 session target ipv4:172.16.200.1
 incoming called-number ^66$
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
dial-peer voice 67 voip
 description Local AA Access
 service aa
 destination-pattern ^22334$
 session protocol sipv2
 session target ipv4:172.16.200.1
 incoming called-number ^22334$
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
dial-peer voice 50 voip
 description VoiceMail System
 destination-pattern 5...
 session target ipv4:192.168.19.80
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad
 no supplementary-service h450.2
 no supplementary-service h450.3
!
dial-peer voice 51 voip
 description VoiceMail System No CLID
 destination-pattern 5001
 translate-outgoing called 5001
 session target ipv4:192.168.19.80
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 clid strip
 no vad
 no supplementary-service h450.2
 no supplementary-service h450.3
!
!
!
!
telephony-service
 load 7960-7940 P0030702T023
 load 7914 S00104000100
 max-ephones 24
 max-dn 144
 ip source-address 172.16.200.1 port 2000
 auto assign 1 to 24
 no caller-id name-only
 timeouts interdigit 4
 system message The Fresh Air Group
 url services http://phone-xml.berbee.com/menu.xml
 create cnf-files version-stamp 7960 Sep 19 2008 13:10:51
 voicemail 5000
 max-conferences 8 gain -6
 moh music-on-hold.au
 web admin system name admin secret 5 *********************************
 dn-webedit
 time-webedit
 transfer-system full-consult
 transfer-pattern 9..........
 transfer-pattern 9...........
 transfer-pattern 22334
 transfer-pattern 5...
 secondary-dialtone 9
 xmltest
!
!
ephone-dn  1  dual-line
 number 100
 label Reception (100)
 description Reception
 name Reception
 call-forward busy 5100
 call-forward noan 5100 timeout 18
!
!
ephone-dn  2  dual-line
 number 101
 label Tamara (101)
 description Tamara A.
 name Tamara
 call-forward busy 5101
 call-forward noan 5101 timeout 18
!
!
....
....
 ---- Extra DN's removed ----
....
....
ephone-dn  12  dual-line
 number 111 secondary 4075732031
 label Eric (111)
 description Eric M.
 name Eric
 call-forward busy 5111
 call-forward noan 5111 timeout 18
!
!
ephone-dn  13  dual-line
 number 112
 label Aaron (112)
 description Aaron S.
 name Aaron
 call-forward busy 5112
 call-forward noan 5112 timeout 18
!
!
ephone-dn  44
 number 8000*...*1 secondary 8000*...*2
 mwi on-off
!
!
ephone-dn  45
 number 8000*...*1 secondary 8000*...*2
 mwi on-off
!
!
ephone-dn  110  dual-line
 number 7000
 label Main (407-410-6732)
!
!
ephone-dn  111  dual-line
 number 7001
 label Main Rollover (407-410-6732)
!
!
ephone-dn  120
 number 888
 description Emergency Number
 call-forward all 917572780842
!
!
ephone-dn  121
 number 200
 label General Delivery Mailbox
 intercom 5000
!
!
ephone  1
 description Reception Phone
 mac-address 000D.BC50.E672
 type 7960 addon 1 7914
 button  1:1 3:121 5:110 6:111 7m2 8m3 9m4 10m5
 button  11m6 12m7 13m8 14m9 15m10 16m11 17m12 18m13
!
!
!
ephone  2
 description Tamara
 mac-address 0019.305D.D910
 type 7960
 button  1:2 6:111
!
!
....
....
 ---- Extra Phones Removed ----
....
....
!
!
ephone  12
 description Eric
 mac-address 0015.FA0C.B755
 type 7960
 button  1:12
!
!
!
ephone  13
 description Aaron
 mac-address 0012.D9ED.EA67
 type 7960
 button  1:13
!
!
ephone-hunt 10 sequential
 pilot 6732
 list 7000, 7001
 final 22334
 timeout 10
!
!
!
line con 0
 password 7 151A5A1E55227A2C78
 logging synchronous
 login authentication Local-Login
line aux 0
 login authentication Local-Login
 modem InOut
 transport input all
line vty 0
 logging synchronous
 login authentication Local-Login
 monitor
 transport input ssh
line vty 1 5
 logging synchronous
 login authentication Local-Login
 transport input ssh
!
scheduler allocate 20000 1000
ntp clock-period 17180771
ntp update-calendar
ntp server 132.163.4.103
!
end

           
         

	Title
1	Caller ID for Cisco call manager 4.1 …
2	Call manager express translation rule

Caller Name incoming from PRI not displaying

Asked by CiscoKid-Eric in Voice Over IP, IP PBX Systems, Network Routers

Tags: Cisco, IOS, 12.4(3b) Advanced Enterprise, Call Manager Express 3.3, Router, 2811, VWIC-2MFT-T1

About this solution