It is only a handset. It registers OK, and works OK with the speakerphone. It just won't do anything when you pick up the handset.
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A Cisco 7941 phone will not pick up or answer with the headset.
I have a Cisco 7941 phone that will not get a dial tone when you pick up the handset. Is there a setting in the Call Manager that would cause this, or is there a hardware problem and the phone needs to be replaced?
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by: dreozz2005Posted on 2009-04-07 at 10:42:47ID: 24089903
Is it handset or headset or both? If it is both, is the phone successfully registering with Call Manger and getting an IP? If it is registering OK and you can not get a dial tone on handset or headset, then it is likely the phone.