Question

Cisco CME and incoming calls

Asked by: kevinblackburn

I can't receive incoming calls on my Cisco CME setup. When someone calls me they get a dialtone- if they enter an extension at that point the phone will ring. How can I make it so all the phones ring? Also I dont think the hunt group is working and that would probably be needed to make them ring I'd assume.

My config for the CME router is attached. I have a feeling it needs an incoming dialpeer and have no clue how to do that.. 

1760voice#show run
Building configuration...
 
Current configuration : 2943 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname 1760voice
!
boot-start-marker
boot system flash:c1700-entservicesk9-mz.124-9.T7.bin
boot-end-marker
!
!
no aaa new-model
!
resource policy
!
clock timezone zone 0
clock summer-time zone recurring
voice-card 2
!
ip cef
!
!
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.0.1 192.168.0.19
!
ip dhcp pool lan
   import all
   network 192.168.0.0 255.255.255.0
   default-router 192.168.0.2
   dns-server 4.2.2.2
   option 150 ip 192.168.0.2
   lease 3
!
!
!
!
!
voice service voip
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
!
!
!
!
voice class h323 1
  telephony-service ccm-compatible
  ccm-compatible
!
!
!
!
!
voice hunt-group 1 parallel
 pilot 999
!
!
!
!
!
!
username **** privilege 15 password 0 *****
!
!
!
!
!
interface Ethernet0/0
 ip address 192.168.2.2 255.255.255.0
 half-duplex
!
interface FastEthernet0/0
 description $ETH-LAN$
 ip address 192.168.0.2 255.255.255.0
 speed auto
!
router rip
 version 2
 network 192.168.0.0
 network 192.168.1.0
 network 192.168.2.0
 no auto-summary
!
!
!
ip http server
ip http authentication local
no ip http secure-server
ip http path flash:/gui
!
tftp-server flash:/phone/7940-7960/P0030702T023.sbn
tftp-server flash:/phone/7940-7960/P0030702T023.sbn2
tftp-server flash:/phone/7940-7960/P0030702T023.sb2
tftp-server flash:/phone/7940-7960/P0030702T023.loads
tftp-server flash:phone/7940-7960/P0030702T023.bin
!
control-plane
!
!
!
voice-port 2/0
 echo-cancel coverage 32
 description 2343801147
!
voice-port 2/1
!
ccm-manager music-on-hold bind FastEthernet0/0
!
!
!
!
!
dial-peer voice 100 pots
 description outbound dialpeer 1
 preference 7
 destination-pattern 9...........
 port 2/0
!
dial-peer voice 2 pots
 preference 7
!
dial-peer voice 102 pots
!
!
telephony-service
 load 7960-7940 P0030702T023
 max-ephones 10
 max-dn 2
 ip source-address 192.168.0.2 port 2000
 auto assign 1 to 2
 system message Cisco Unified CME
 max-conferences 4 gain -6
 moh music-on-hold.au
 web admin system name **** password *******
 dn-webedit
 time-webedit
 transfer-system full-consult
 directory entry 1 100 name *****
 directory entry 2 101 name *****
 create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-dn  1
 number 100
 label gina 7960
 description Gina
 name Gina
!
!
ephone-dn  2
 number 101
 label Kevin7960
 description Kevin
 name Kevin
!
!
ephone  1
 no multicast-moh
 description 7960 on Gina's Desk
 mac-address 0015.FAD6.3FDF
 type 7960
 button  1:1
!
!
!
ephone  2
 no multicast-moh
 mac-address 0015.FAD6.3B1F
 type 7960
 button  1:2
!
!
ephone-hunt 1 sequential
 pilot 199
 list 101, 100
 preference 0 secondary 7
!
!
!
line con 0
line aux 0
line vty 0 4
 login
!
ntp server 192.168.0.1
ntp server 209.51.161.238
end

                                  
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Asked On
2009-05-24 at 16:50:12ID24434828
Tags

Cisco CME

,

CCME

,

Call Manager Express

,

Cisco VOIP

Topics

Voice Over IP

,

Telecommunications

,

IP Telephony

Participating Experts
2
Points
125
Comments
6

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Answers

 

by: dgboydPosted on 2009-05-24 at 17:13:34ID: 24463626

On your dial-peer 100 add this line:

incoming called-number .

Make sure it has the '.' (dot) on the end.

Let me know if that helps.

 

by: dgboydPosted on 2009-05-24 at 17:17:55ID: 24463634

My mistake here.  That last post won't fix it.  That would be used if you had a PRI into the router.  Since you are using POTS lines, you will need to set a connection plar under your voice port like this:

voice-port 2/0
 connection plar 8001
 echo-cancel coverage 32
 description 2343801147
!

Where the 8001 is the auto attendant or operator number or where you want the incoming call to terminate.

Let me know if that fixes it.

 

by: kevinblackburnPosted on 2009-05-24 at 17:27:44ID: 24463660

Alright I am going to try that now- can I make all phones ring at once?

 

by: kevinblackburnPosted on 2009-05-24 at 17:30:45ID: 24463675

Connection plar 101 (to my extension 101 phone) worked just fine. any solution to make them all ring?

 

by: jjmartineziiiPosted on 2009-05-24 at 18:41:46ID: 24463911

what happens if you dial extension 999? If it rings all the phones, do this:

config t
voice-port 2/0
connection plar 999
end
wr

 

by: dgboydPosted on 2009-05-24 at 19:16:48ID: 24464009

I usually make the second button on all the phones the 'Office Lines'.  Setup your ephone-dn like this:

ephone-dn  30 dual-line
 number 155
 label (806) 356-9102
 description -- Main Office Hunt
 huntstop channel
 no huntstop
!
!
ephone-dn  31 dual-line
 number 155
 description -- Main Office Hunt
 preference 1
 huntstop channel
 no huntstop
!
!
ephone-dn  32 dual-line
 number 155
 description -- Main Office Hunt
 preference 2
 huntstop channel
 no huntstop
!

connection plar 155 will hunt through the lines.  Then you add the ephone-dn's to the second button on each phone that you want to ring for incoming calls like this:

ephone  1
 device-security-mode none
 mac-address XXX.XXX.XXX
 type 7961
 button  1:1 2c30,31,32,33
!

Hope this helps.

20120131-EE-VQP-002

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