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7.9

CCME GUI is not working - Error ITSMain

Asked by petertwliu in Voice Over IP, Network Routers

Tags: Cisco Call Manager Express, Cisco unfied communication manager Express, Cisco VOIP

couple of month back we implemented CUE and CCME and last week we changed the flash memory on cisco 3825 from 64MB to 256 MB.
Actually our support person(voice) copied entire thing and all are working good except CCME GUI.
If I type http://3825 router_ip/ccme.html

its asking for user name and pasword and if I put admin-username and password (even if I put anything as username and password) I am getting same page as attached.
Error on page - If I click that messege on bottom of IE I am getting a popup window says "ITSMain" ........

I am waiting for Experts help on this matter. Since I need to sort out 2 major issues:

1) Our 7911 and 7971G,s time stamp is diffrent that our local time. So I need to work on CCME via GUI ( since I am not expert on voice).
2) I need to make call from Outlook contact( right click contact - Call) via Cisco phone.

So prior to this I need to get ccme GUI ready, isn't it?

Expecting good solutions

Thanks

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Attachments:

CCME-Error.JPG (102 KB) (File Type Details)

CCME GUI Error

20090824-EE-VQP-74 - Hierarchy / EE_QW_3_20080625

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21. samdart13,600
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24. wtalleyee11,500
25. denisdsr2010,964

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25. cstosgale32,355

CCME GUI is not working - Error ITSMain

Asked by petertwliu in Voice Over IP, Network Routers

Tags: Cisco Call Manager Express, Cisco unfied communication manager Express, Cisco VOIP

About this solution