Cisco IP Phones, every other ring goes to voicemail on one extension

could you please access the router using CLI and post sh run.

Forgive me for the super late response.  I have been uber busy and working out of the office most days!  Yet still, this remains an issue.

Some background, Andrew (extension 5586) is the one with this problem.   Also, Brandon is no longer an employee.  Anything that can safely be deleted regarding that name should be.
Andrew, Mathew, and Nicole are the new employees.  Their extensions were set up using the web based manager and they seem to work.  Tony is an employee, but no longer works in this office.  I believe Andrew has Tony's old phone and extension, so there is likely some conflict with that.

Here is the *entire* output of show running-config.  I sincerely hope it helps.  I admit I am rather unsure what a lot of these are in here for, such a lot of the access control lists.  Enlightenment desired.

Once again, assistance is extraordinarily appreciated.  Please save me!


Building configuration...

Current configuration : 45023 bytes
!
! Last configuration change at 09:25:11 CDT Mon Jun 15 2009 by cisco
! NVRAM config last updated at 09:02:13 CDT Fri Aug 7 2009
!
version 12.4
parser config cache interface
parser config interface
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service internal
service compress-config
service sequence-numbers
!
hostname UC520
!
boot-start-marker
boot system flash uc500-advipservicesk9-mz.124-11.XW7
boot-end-marker
!
card type t1 0 2
logging buffered 4096
enable secret 5 $1$PHxm$YO8U2Jj.Ta2vllY/OAJJU0
!
aaa new-model
!
!
aaa authentication login default local
aaa authentication login sdm_vpn_xauth_ml_1 local
aaa authorization exec default local
aaa authorization network sdm_vpn_group_ml_1 local
!
!
aaa session-id common
clock timezone CST -6
clock summer-time CDT recurring
network-clock-participate wic 2
network-clock-select 1 T1 0/2/0
!
crypto pki trustpoint TP-self-signed-2827463012
 enrollment selfsigned
 subject-name cn=IOS-Self-Signed-Certificate-2827463012
 revocation-check none
 rsakeypair TP-self-signed-2827463012
!
!
crypto pki certificate chain TP-self-signed-2827463012
 certificate self-signed 01
  3082024C 308201B5 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
  31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
  69666963 6174652D 32383237 34363330 3132301E 170D3038 30343037 32313136
  30325A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 38323734
  36333031 3230819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
  8100CCAE A52BBEAE 717CB069 87868499 8D44BCB9 7454255C 30BF3290 56530F6D
  CA4B507B 6FD7A02A CEC61D7B 20C3F115 735F89A6 D5C5569E 39FCB5FD 1FE498C0
  D60A484B E0372F54 CBBAFDAF A2BB9BC4 06C37AA3 8CF57EB0 A886021D 9E1A6899
  7647F873 DE506DC9 94FAC7EE BC09269B AB63F793 FEE8B311 16A9F42C F87B5F76
  582B0203 010001A3 74307230 0F060355 1D130101 FF040530 030101FF 301F0603
  551D1104 18301682 14554335 32302E67 726F6574 7363682E 6C6F6361 6C301F06
  03551D23 04183016 80144EF5 87F2FD70 BBCB66E1 7EF14C33 2C72A84B A24A301D
  0603551D 0E041604 144EF587 F2FD70BB CB66E17E F14C332C 72A84BA2 4A300D06
  092A8648 86F70D01 01040500 03818100 2AC761EE F347B8BE D7ACDF9A E8839AC4
  55BCFE7E C7F14C0E 6ADA3949 BCBCDFB3 BB18076D 390B6A30 B18FF8E8 DF8DF424
  10FAA3BF EA971FFE E0B960F8 A3A76ED8 C8636A18 1AA65DCD B26388DB 1C1ED051
  7D303C11 480C2D0E EC6E1AAE 054FEE8F 6832BA8D 4B33BEBD 695ED8BD E37D7047
  745935A5 97781527 35D4DACB 2BBEDB23
        quit
!
!
crypto isakmp policy 1
 encr aes 256
 authentication pre-share
 group 2
!
crypto isakmp policy 2
 encr 3des
 authentication pre-share
 group 2
!
crypto isakmp client configuration group EZVPN_GROUP_1
 key groetsch1
 pool EZVPN_POOL_1
 max-users 10
!
!
crypto ipsec transform-set ESP_AES_SHA esp-des esp-sha-hmac
crypto ipsec transform-set ESP_3DES_SHA esp-3des esp-sha-hmac
!
crypto dynamic-map SDM_DYNMAP_1 1
 set transform-set ESP_AES_SHA ESP_3DES_SHA
 reverse-route
!
!
crypto map SDM_CMAP_1 client authentication list sdm_vpn_xauth_ml_1
crypto map SDM_CMAP_1 isakmp authorization list sdm_vpn_group_ml_1
crypto map SDM_CMAP_1 client configuration address respond
crypto map SDM_CMAP_1 65535 ipsec-isakmp dynamic SDM_DYNMAP_1
!
ip cef
!
!
ip dhcp relay information trust-all
ip dhcp use vrf connected
ip dhcp excluded-address 10.1.1.1 10.1.1.10
ip dhcp excluded-address 192.168.10.1 192.168.10.10
ip dhcp excluded-address 10.10.10.1 10.10.10.10
!
ip dhcp pool phone
   network 10.1.1.0 255.255.255.0
   default-router 10.1.1.1
   option 150 ip 10.1.1.1
!
ip dhcp pool data
   network 192.168.10.0 255.255.255.0
   default-router 192.168.10.1
   dns-server 192.168.10.10 64.122.32.71
   domain-name <domain>.local
!
ip dhcp pool tech
   network 10.10.10.0 255.255.255.0
   dns-server <external.ip>
   default-router 10.10.10.1
!
!
ip domain name <domain>.local
ip name-server       <external.ip>
ip name-server       <external.ip>
ip name-server 192.168.10.10
ip inspect name SDM_LOW cuseeme
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW h323
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW netshow
ip inspect name SDM_LOW rcmd
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW esmtp
ip inspect name SDM_LOW sqlnet
ip inspect name SDM_LOW streamworks
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp
ip inspect name SDM_LOW udp
ip inspect name SDM_LOW vdolive
!
!
stcapp ccm-group 1
stcapp
!
stcapp feature access-code
!
multilink bundle-name authenticated
isdn switch-type primary-ni
!
!
trunk group  ALL_FXO
!
!
trunk group  ALL_T1E1
!
!
!
voice service voip
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 supplementary-service h450.12
!
!
voice class codec 1
 codec preference 1 g711ulaw
 codec preference 2 g729r8
!
!
!
!
!
!
!
!
!
!
voice register global
 max-dn 56
 max-pool 14
!
!
voice translation-rule 4
 rule 1 /5575/ /1010/
 rule 2 /5576/ /1010/
 rule 3 /5577/ /1010/
 rule 4 /5578/ /1010/
 rule 5 /5579/ /1010/
!
voice translation-rule 5
 rule 1 /5870/ /6020/
!
voice translation-rule 6
 rule 1 /5571/ /5571/
!
voice translation-rule 7
 rule 1 /8324/ /1010/
!
voice translation-rule 8
 rule 1 /5573/ /5573/
!
voice translation-rule 9
 rule 1 /5574/ /5574/
!
voice translation-rule 10
 rule 1 /5570/ /5570/
!
voice translation-rule 11
 rule 1 /5586/ /5586/
!
voice translation-rule 12
 rule 1 /5572/ /5572/
!
voice translation-rule 13
 rule 1 /5580/ /1010/
 rule 2 /5581/ /1010/
 rule 3 /5582/ /1010/
 rule 4 /5583/ /1010/
 rule 5 /5584/ /1010/
!
voice translation-rule 14
 rule 1 /5587/ /1010/
 rule 2 /5588/ /1010/
 rule 3 /5589/ /1010/
!
voice translation-rule 15
 rule 1 /5590/ /1010/
 rule 2 /5591/ /1010/
 rule 3 /5592/ /1010/
 rule 4 /5593/ /1010/
 rule 5 /5594/ /1010/
!
voice translation-rule 16
 rule 1 /5871/ /5870/
 rule 2 /5872/ /5870/
 rule 3 /5873/ /5870/
 rule 4 /5874/ /5870/
 rule 5 /5875/ /5870/
 rule 6 /5876/ /5870/
 rule 7 /5877/ /5870/
 rule 8 /5878/ /5870/
 rule 9 /5879/ /5870/
!
voice translation-rule 17
 rule 1 /5880/ /5870/
 rule 2 /5881/ /5870/
 rule 3 /5882/ /5870/
 rule 4 /5883/ /5870/
 rule 5 /5884/ /5870/
 rule 6 /5885/ /5870/
 rule 7 /5886/ /5870/
 rule 8 /5887/ /5870/
 rule 9 /5888/ /5870/
 rule 10 /5889/ /5870/
!
voice translation-rule 18
 rule 1 /5890/ /5870/
 rule 2 /5891/ /5870/
 rule 3 /5892/ /5870/
 rule 4 /5893/ /5870/
 rule 5 /5894/ /5870/
!
voice translation-rule 21
 rule 1 /5585/ /5585/
!
voice translation-rule 1111
 rule 1 /6020/ /5870/
 rule 2 /5571/ /5571/
 rule 3 /1010/ /8324/
 rule 4 /5573/ /5573/
 rule 5 /5574/ /5574/
 rule 6 /5570/ /5570/
 rule 7 /5586/ /5586/
 rule 8 /5572/ /5572/
 rule 9 /5585/ /5585/
 rule 15 /.*/ /2578324/
!
voice translation-rule 1112
 rule 1 /^9/ //
!
voice translation-rule 1234
 rule 1 /5585/ /2575585/
 rule 2 /5586/ /2575586/
 rule 3 /5573/ /2575573/
 rule 4 /5574/ /2575574/
 rule 5 /1010/ /2578324/
 rule 6 /5570/ /2575570/
 rule 7 /5571/ /2575571/
 rule 8 /5572/ /2575572/
 rule 9 /6020/ /2575870/
 rule 15 /.*/ /2578324/
!
voice translation-rule 2001
 rule 1 /2578324/ /1010/
!
voice translation-rule 2222
 rule 2 /^99411/ //
!
!
voice translation-profile AA_Profile
 translate called 2001
!
voice translation-profile Brandon_Called_21
 translate called 21
!
voice translation-profile CALLER_ID_TRANSLATION_PROFILE
 translate calling 1234
!
voice translation-profile CallBlocking
 translate called 2222
!
voice translation-profile Chad_Called_6
 translate called 6
!
voice translation-profile Fax_Called_5
 translate called 5
!
voice translation-profile FrontDesk_Called_10
 translate called 10
!
voice translation-profile Main_Called_7
 translate called 7
!
voice translation-profile OUTGOING_TRANSLATION_PROFILE
 translate calling 1111
 translate called 1112
!
voice translation-profile Scott_Called_9
 translate called 9
!
voice translation-profile Stephen_Called_8
 translate called 8
!
voice translation-profile Steve_Called_12
 translate called 12
!
voice translation-profile Tony_Called_11
 translate called 11
!
voice translation-profile other-OP_Called_14
 translate called 14
!
voice translation-profile other-OP_Called_15
 translate called 15
!
voice translation-profile otherfax-OP_Called_16
 translate called 16
!
voice translation-profile otherfax-OP_Called_17
 translate called 17
!
voice translation-profile otherfax-OP_Called_18
 translate called 18
!
voice translation-profile others-OP_Called_13
 translate called 13
!
voice translation-profile others-OP_Called_4
 translate called 4
!
!
voice-card 0
 no dspfarm
!
!
!
dial-control-mib retain-timer 10080
dial-control-mib max-size 500
username cisco privilege 15 secret 5 $1$hKIx$DT5xQrLlJJ2ZYMaTdOLfy0
username brandon privilege 15 secret 5 $1$bFtJ$bPYS9d0rn2V5CCN3niOxr.
username tony privilege 15 secret 5 $1$cJ8O$BUDupqg4mB2c6F02zr.JH/
username stephen secret 5 $1$0m7E$EwY262v7UKb8LXsFdhbVZ0
username steve secret 5 $1$J4yu$LZjiBV1t4frG9WLtI5GRT0
archive
 log config
  hidekeys
!
!
controller T1 0/2/0
 framing esf
 linecode b8zs
 pri-group timeslots 1-22,24
process-max-time 50
!
!
!
!
interface Loopback0
 description $FW_INSIDE$
 ip address 10.1.10.2 255.255.255.252
 ip access-group 101 in
 ip nat inside
 ip virtual-reassembly
!
interface FastEthernet0/0
 description $FW_OUTSIDE$
 ip address <external.ip> 255.255.255.252
 ip access-group 106 in
 ip verify unicast reverse-path
 ip nat outside
 ip inspect SDM_LOW out
 ip virtual-reassembly
 duplex auto
 speed auto
 crypto map SDM_CMAP_1
!
interface Integrated-Service-Engine0/0
 description cue is initialized with default IMAP group
 ip unnumbered Loopback0
 ip access-group 100 in
 ip nat inside
 ip virtual-reassembly
 service-module ip address 10.1.10.1 255.255.255.252
 service-module ip default-gateway 10.1.10.2
!
interface FastEthernet0/1/0
 switchport voice vlan 100
 macro description cisco-phone
 spanning-tree portfast
!
interface FastEthernet0/1/1
 switchport voice vlan 100
 macro description cisco-phone
!
interface FastEthernet0/1/2
 switchport voice vlan 100
 macro description cisco-phone
!
interface FastEthernet0/1/3
 switchport voice vlan 100
 macro description cisco-phone
!
interface FastEthernet0/1/4
 switchport voice vlan 100
 macro description cisco-phone
!
interface FastEthernet0/1/5
 switchport voice vlan 100
 macro description cisco-phone
!
interface FastEthernet0/1/6
 switchport voice vlan 100
 macro description cisco-phone
!
interface FastEthernet0/1/7
 switchport voice vlan 100
 macro description cisco-phone
!
interface FastEthernet0/1/8
 switchport mode trunk
 macro description cisco-switch
!
interface Serial0/2/0:23
 no ip address
 ip nat inside
 ip virtual-reassembly
 encapsulation hdlc
 isdn switch-type primary-ni
 isdn incoming-voice voice
 isdn sending-complete
 trunk-group ALL_T1E1
 no cdp enable
!
interface Vlan1
 description $FW_INSIDE$
 ip address 192.168.10.1 255.255.255.0
 ip access-group 102 in
 ip nat inside
 ip virtual-reassembly
!
interface Vlan100
 description $FW_INSIDE$
 ip address 10.1.1.1 255.255.255.0
 ip access-group 103 in
 ip nat inside
 ip virtual-reassembly
!
interface Vlan102
 description $FW_INSIDE$
 ip address 10.10.10.1 255.255.255.0
 ip access-group 104 in
 ip nat inside
 ip virtual-reassembly
!
ip local pool EZVPN_POOL_1 192.168.10.200 192.168.10.210
ip route 0.0.0.0 0.0.0.0 64.122.214.157
ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
!
ip http server
ip http authentication local
ip http secure-server
ip http path flash:
ip nat inside source static tcp 192.168.10.10 587 interface FastEthernet0/0 587
ip nat inside source static tcp 192.168.10.10 443 interface FastEthernet0/0 443
ip nat inside source static tcp 192.168.10.10 25 interface FastEthernet0/0 25
ip nat inside source static tcp 192.168.10.10 110 interface FastEthernet0/0 110
ip nat inside source static tcp 192.168.10.10 143 interface FastEthernet0/0 143
ip nat inside source static tcp 192.168.10.10 993 interface FastEthernet0/0 993
ip nat inside source static tcp 192.168.10.10 995 interface FastEthernet0/0 995
ip nat inside source static tcp 192.168.10.10 80 interface FastEthernet0/0 80
ip nat inside source static tcp 192.168.10.10 3389 interface FastEthernet0/0 3389
ip nat inside source static tcp 192.168.10.10 4125 interface FastEthernet0/0 4125
ip nat inside source route-map SDM_RMAP_1 interface FastEthernet0/0 overload
!
access-list 100 permit gre any any
access-list 100 remark auto generated by SDM firewall configuration
access-list 100 remark SDM_ACL Category=1
access-list 100 deny   ip 192.168.10.0 0.0.0.255 any
access-list 100 deny   ip 10.1.1.0 0.0.0.255 any
access-list 100 deny   ip host 255.255.255.255 any
access-list 100 deny   ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip any any
access-list 101 permit gre any any
access-list 101 remark auto generated by SDM firewall configuration
access-list 101 remark SDM_ACL Category=1
access-list 101 permit tcp 10.1.1.0 0.0.0.255 eq 2000 any
access-list 101 permit udp 10.1.1.0 0.0.0.255 eq 2000 any
access-list 101 deny   ip 192.168.10.0 0.0.0.255 any
access-list 101 deny   ip 10.10.10.0 0.0.0.255 any
access-list 101 deny   ip <external.ip> 0.0.0.3 any
access-list 101 deny   ip 10.1.1.0 0.0.0.255 any
access-list 101 deny   ip host 255.255.255.255 any
access-list 101 deny   ip 127.0.0.0 0.255.255.255 any
access-list 101 permit ip any any
access-list 102 permit gre any any
access-list 102 remark auto generated by SDM firewall configuration
access-list 102 remark SDM_ACL Category=1
access-list 102 deny   ip 10.1.10.0 0.0.0.3 any
access-list 102 deny   ip 10.10.10.0 0.0.0.255 any
access-list 102 deny   ip <external.ip> 0.0.0.3 any
access-list 102 deny   ip 10.1.1.0 0.0.0.255 any
access-list 102 deny   ip host 255.255.255.255 any
access-list 102 deny   ip 127.0.0.0 0.255.255.255 any
access-list 102 permit ip any any
access-list 103 permit gre any any
access-list 103 remark auto generated by SDM firewall configuration
access-list 103 remark SDM_ACL Category=1
access-list 103 permit tcp 10.1.10.0 0.0.0.3 any eq 2000
access-list 103 permit udp 10.1.10.0 0.0.0.3 any eq 2000
access-list 103 deny   ip 10.1.10.0 0.0.0.3 any
access-list 103 deny   ip 192.168.10.0 0.0.0.255 any
access-list 103 deny   ip 10.10.10.0 0.0.0.255 any
access-list 103 deny   ip <external.ip> 0.0.0.3 any
access-list 103 deny   ip host 255.255.255.255 any
access-list 103 deny   ip 127.0.0.0 0.255.255.255 any
access-list 103 permit ip any any
access-list 104 permit gre any any
access-list 104 remark auto generated by SDM firewall configuration
access-list 104 remark SDM_ACL Category=1
access-list 104 deny   ip 10.1.10.0 0.0.0.3 any
access-list 104 deny   ip 192.168.10.0 0.0.0.255 any
access-list 104 deny   ip <external.ip> 0.0.0.3 any
access-list 104 deny   ip 10.1.1.0 0.0.0.255 any
access-list 104 deny   ip host 255.255.255.255 any
access-list 104 deny   ip 127.0.0.0 0.255.255.255 any
access-list 104 permit ip any any
access-list 105 remark SDM_ACL Category=2
access-list 105 deny   ip any host 192.168.10.200
access-list 105 deny   ip any host 192.168.10.201
access-list 105 deny   ip any host 192.168.10.202
access-list 105 deny   ip any host 192.168.10.203
access-list 105 deny   ip any host 192.168.10.204
access-list 105 deny   ip any host 192.168.10.205
access-list 105 deny   ip any host 192.168.10.206
access-list 105 deny   ip any host 192.168.10.207
access-list 105 deny   ip any host 192.168.10.208
access-list 105 deny   ip any host 192.168.10.209
access-list 105 deny   ip any host 192.168.10.210
access-list 105 permit ip 10.1.10.0 0.0.0.3 any
access-list 105 permit ip 192.168.10.0 0.0.0.255 any
access-list 105 permit ip 10.10.10.0 0.0.0.255 any
access-list 105 permit ip 10.1.1.0 0.0.0.255 any
access-list 106 remark SDM_ACL Category=1
access-list 106 permit ip host 192.168.10.201 any
access-list 106 permit ip host 192.168.10.202 any
access-list 106 permit ip host 192.168.10.203 any
access-list 106 permit ip host 192.168.10.204 any
access-list 106 permit ip host 192.168.10.205 any
access-list 106 permit ip host 192.168.10.206 any
access-list 106 permit ip host 192.168.10.207 any
access-list 106 permit ip host 192.168.10.208 any
access-list 106 permit ip host 192.168.10.209 any
access-list 106 permit ip host 192.168.10.210 any
access-list 106 permit udp any host 64.122.214.158 eq non500-isakmp
access-list 106 permit udp any host 64.122.214.158 eq isakmp
access-list 106 permit esp any host 64.122.214.158
access-list 106 permit ahp any host 64.122.214.158
access-list 106 permit gre any any
access-list 106 remark auto generated by SDM firewall configuration
access-list 106 permit ip host 192.168.10.200 any
access-list 106 permit tcp any host <external.ip> eq 4125
access-list 106 permit tcp any host <external.ip> eq 3389
access-list 106 permit tcp any host <external.ip> eq www
access-list 106 permit tcp any host <external.ip> eq 995
access-list 106 permit tcp any host <external.ip> eq 993
access-list 106 permit tcp any host <external.ip> eq 143
access-list 106 permit tcp any host <external.ip> eq pop3
access-list 106 permit tcp any host <external.ip> eq smtp
access-list 106 permit tcp any host <external.ip> eq 443
access-list 106 permit tcp any host <external.ip> eq 587
access-list 106 deny   ip 10.1.10.0 0.0.0.3 any
access-list 106 deny   ip 192.168.10.0 0.0.0.255 any
access-list 106 deny   ip 10.10.10.0 0.0.0.255 any
access-list 106 deny   ip 10.1.1.0 0.0.0.255 any
access-list 106 permit icmp any host <external.ip> echo-reply
access-list 106 permit icmp any host <external.ip> time-exceeded
access-list 106 permit icmp any host <external.ip> unreachable
access-list 106 deny   ip 10.0.0.0 0.255.255.255 any
access-list 106 deny   ip 172.16.0.0 0.15.255.255 any
access-list 106 deny   ip 192.168.0.0 0.0.255.255 any
access-list 106 deny   ip 127.0.0.0 0.255.255.255 any
access-list 106 deny   ip host 255.255.255.255 any
access-list 106 deny   ip host 0.0.0.0 any
access-list 106 deny   ip any any log
snmp-server community public RO
!
!
!
route-map SDM_RMAP_1 permit 1
 match ip address 105
!
!
tftp-server flash:cmterm-7941-7961-sccp.7.0.3.tar
tftp-server flash:dsp11.8-2-2TR2.sbn
tftp-server flash:cvm11sccp.8-2-2TR2.sbn
tftp-server flash:jar11sccp.8-0-2-25.sbn
tftp-server flash:cvm11sccp.8-0-2-25.sbn
tftp-server flash:term06.default.loads
tftp-server flash:term11.default.loads
tftp-server flash:jar11sccp.8-2-2TR2.sbn
tftp-server flash:apps11.8-2-2TR2.sbn
tftp-server flash:dsp11.1-1-2-26.sbn
tftp-server flash:cnu11.8-2-2TR2.sbn
tftp-server flash:cnu11.3-1-2-26.sbn
tftp-server flash:SCCP11.8-2-2SR2S.loads
tftp-server flash:apps11.1-1-2-26.sbn
tftp-server flash:cnu70.2-7-6-26.sbn
tftp-server flash:SCCP70.8-2-2SR2S.loads
tftp-server flash:CVM70.2-0-2-26.sbn
tftp-server flash:apps70.8-2-2TR2.sbn
tftp-server flash:term71.default.loads
tftp-server flash:dsp70.8-2-2TR2.sbn
tftp-server flash:Jar70.2-9-2-26.sbn
tftp-server flash:term70.default.loads
tftp-server flash:cvm70sccp.8-2-2TR2.sbn
tftp-server flash:cnu70.8-2-2TR2.sbn
tftp-server flash:jar70sccp.8-2-2TR2.sbn
tftp-server flash:dsp41.8-2-2TR2.sbn
tftp-server flash:Jar41.2-9-2-26.sbn
tftp-server flash:SCCP41.8-2-2SR2S.loads
tftp-server flash:CVM41.2-0-2-26.sbn
tftp-server flash:cnu41.2-7-6-26.sbn
tftp-server flash:term41.default.loads
tftp-server flash:cvm41sccp.8-2-2TR2.sbn
tftp-server flash:cnu41.8-2-2TR2.sbn
tftp-server flash:term61.default.loads
tftp-server flash:apps41.8-2-2TR2.sbn
tftp-server flash:jar41sccp.8-2-2TR2.sbn
tftp-server flash:CP7902080002SCCP060817A.sbin
tftp-server flash:SYS-1.0.4.SBN
tftp-server flash:TNUX-1.0.4.SBN
tftp-server flash:TNUXR-1.0.4.SBN
tftp-server flash:APPS-1.0.4.SBN
tftp-server flash:CP7921G-1.0.4.LOADS
tftp-server flash:TNUXR-1.0.1.SBN
tftp-server flash:GUI-1.0.4.SBN
tftp-server flash:SYS-1.0.1.SBN
tftp-server flash:WLAN-1.0.4.SBN
tftp-server flash:APPS-1.0.1.SBN
tftp-server flash:TNUX-1.0.1.SBN
tftp-server flash:WLAN-1.0.1.SBN
tftp-server flash:GUI-1.0.1.SBN
tftp-server flash:S00105000200.sbn
tftp-server flash:cmterm_7936.3-3-13-0.bin
tftp-server flash:term31.default.loads
tftp-server flash:dsp31.8-2-2TR2.sbn
tftp-server flash:cvm31sccp.8-2-2TR2.sbn
tftp-server flash:cvm31sccp.8-1-0-90.sbn
tftp-server flash:jar31sccp.8-1-0-90.sbn
tftp-server flash:apps31.8-1-0-89.sbn
tftp-server flash:apps31.8-2-2TR2.sbn
tftp-server flash:dsp31.8-1-0-89.sbn
tftp-server flash:cnu31.8-2-2TR2.sbn
tftp-server flash:jar31sccp.8-2-2TR2.sbn
tftp-server flash:SCCP31.8-2-2SR2S.loads
tftp-server flash:cnu31.8-1-0-89.sbn
tftp-server flash:P0030702T023.sbn
tftp-server flash:P00308000500.sbn
tftp-server flash:P00308000500.bin
tftp-server flash:P0030702T023.sb2
tftp-server flash:P00308000500.sb2
tftp-server flash:P00308000500.loads
tftp-server flash:P0030702T023.bin
tftp-server flash:term62.default.loads
tftp-server flash:term42.default.loads
tftp-server flash:cnu42.8-3-1-22.sbn
tftp-server flash:cvm42sccp.8-3-1-22.sbn
tftp-server flash:dsp42.8-3-1-22.sbn
tftp-server flash:jar42sccp.8-3-1-22.sbn
tftp-server flash:SCCP42.8-3-2S.loads
tftp-server flash:apps42.8-3-1-22.sbn
tftp-server flash:cvm45sccp.8-3-1-22.sbn
tftp-server flash:apps45.8-3-1-22.sbn
tftp-server flash:dsp45.8-3-1-22.sbn
tftp-server flash:term45.default.loads
tftp-server flash:cnu45.8-3-1-22.sbn
tftp-server flash:term65.default.loads
tftp-server flash:jar45sccp.8-3-1-22.sbn
tftp-server flash:SCCP45.8-3-2S.loads
tftp-server flash:dsp75.8-3-1-22.sbn
tftp-server flash:term75.default.loads
tftp-server flash:jar75sccp.8-3-1-22.sbn
tftp-server flash:cnu75.8-3-1-22.sbn
tftp-server flash:apps75.8-3-1-22.sbn
tftp-server flash:SCCP75.8-3-2S.loads
tftp-server flash:cvm75sccp.8-3-1-22.sbn
tftp-server flash:cp524g-08-01-07.bin
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x212x12/thumbg.png
tftp-server flash:Desktops/320x212x12/phone.png
tftp-server flash:Analog1.raw
tftp-server flash:Analog2.raw
tftp-server flash:AreYouThere.raw
tftp-server flash:AreYouTheref.raw
tftp-server flash:Bass.raw
tftp-server flash:CallBack.raw
tftp-server flash:Classic1.raw
tftp-server flash:Classic2.raw
tftp-server flash:ClockShop.raw
tftp-server flash:Drums1.raw
tftp-server flash:Drums2.raw
tftp-server flash:FilmScore.raw
tftp-server flash:HarpSynth.raw
tftp-server flash:Jamaica.raw
tftp-server flash:KotoEffect.raw
tftp-server flash:MusicBox.raw
tftp-server flash:Ringlist.xml
tftp-server flash:DistinctiveRingList.xml
tftp-server flash:Piano1.raw
tftp-server flash:Piano2.raw
tftp-server flash:Pop.raw
tftp-server flash:Pulse1.raw
tftp-server flash:Ring1.raw
tftp-server flash:Ring2.raw
tftp-server flash:Ring3.raw
tftp-server flash:Ring4.raw
tftp-server flash:Ring5.raw
tftp-server flash:Ring6.raw
tftp-server flash:Ring7.raw
tftp-server flash:Sax1.raw
tftp-server flash:Sax2.raw
tftp-server flash:Chime.raw
tftp-server flash:Vibe.raw
tftp-server flash:AFemale.raw
!
control-plane
!
!
!
voice-port 0/0/0
 timeouts ringing infinity
!
voice-port 0/0/1
 timeouts ringing infinity
!
voice-port 0/0/2
 timeouts ringing infinity
!
voice-port 0/0/3
 timeouts ringing infinity
!
voice-port 0/2/0:23
!
voice-port 0/1/0
 trunk-group ALL_FXO
 connection plar opx 1010
 description Configured by CCA Auto Attendant
 caller-id enable
!
voice-port 0/1/1
 trunk-group ALL_FXO
 connection plar opx 1010
 description Configured by CCA Auto Attendant
 caller-id enable
!
voice-port 0/1/2
 trunk-group ALL_FXO
 connection plar opx 1010
 description Configured by CCA Auto Attendant
 caller-id enable
!
voice-port 0/1/3
 trunk-group ALL_FXO
 connection plar opx 1010
 description Configured by CCA Auto Attendant
 caller-id enable
!
voice-port 0/4/0
 auto-cut-through
 signal immediate
 input gain auto-control -15
 description Music On Hold Port
!
sccp local Loopback0
sccp ccm 10.1.1.1 identifier 1
sccp
!
sccp ccm group 1
 associate ccm 1 priority 1
!
dial-peer cor custom
 name internal
 name local
 name domestic
 name international
 name local-plus
 name national
 name national-plus
 name emergency
 name toll-free
!
!
dial-peer cor list call-internal
 member internal
!
dial-peer cor list call-local
 member local
!
dial-peer cor list call-domestic
 member domestic
!
dial-peer cor list call-international
 member international
!
dial-peer cor list user-internal
 member internal
 member emergency
!
dial-peer cor list user-local
 member internal
 member local
 member emergency
 member toll-free
!
dial-peer cor list user-domestic
 member internal
 member local
 member domestic
 member local-plus
 member national
 member emergency
 member toll-free
!
dial-peer cor list user-international
 member internal
 member local
 member domestic
 member international
 member local-plus
 member national
 member national-plus
 member emergency
 member toll-free
!
dial-peer cor list call-local-plus
 member local-plus
!
dial-peer cor list call-national
 member national
!
dial-peer cor list call-national-plus
 member national-plus
!
dial-peer cor list call-emergency
 member emergency
!
dial-peer cor list call-toll-free
 member toll-free
!
dial-peer cor list user-local-plus
 member internal
 member local
 member local-plus
 member emergency
 member toll-free
!
dial-peer cor list user-national
 member internal
 member local
 member domestic
 member local-plus
 member national
 member emergency
 member toll-free
!
dial-peer cor list user-national-plus
 member internal
 member local
 member domestic
 member local-plus
 member national
 member national-plus
 member emergency
 member toll-free
!
!
dial-peer voice 1 pots
 service stcapp
 port 0/0/0
!
dial-peer voice 2 pots
 service stcapp
 port 0/0/1
!
dial-peer voice 3 pots
 service stcapp
 port 0/0/2
!
dial-peer voice 4 pots
 service stcapp
 port 0/0/3
!
dial-peer voice 5 pots
 description ** MOH Port **
 destination-pattern ABC
 port 0/4/0
 no sip-register
!
dial-peer voice 2000 voip
 description ** cue voicemail pilot number **
 destination-pattern 1000
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 2001 voip
 description ** cue auto attendant number **
 translation-profile outgoing PSTN_CallForwarding
 destination-pattern 1010
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 50 pots
 description ** incoming dial peer **
 incoming called-number .%
 port 0/1/0
!
dial-peer voice 51 pots
 description ** incoming dial peer **
 incoming called-number .%
 port 0/1/1
!
dial-peer voice 52 pots
 description ** incoming dial peer **
 incoming called-number .%
 port 0/1/2
!
dial-peer voice 53 pots
 description ** incoming dial peer **
 incoming called-number .%
 port 0/1/3
!
dial-peer voice 100 pots
 description ** incoming dial peer **
 incoming called-number .%
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 109 pots
 corlist outgoing call-local
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]11
 forward-digits 3
 no sip-register
!
dial-peer voice 4020 voip
 description prompt management dial peer
 destination-pattern 402
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 2010 voip
 description Prompt Management Dial Peer
 destination-pattern 999
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 2003 voip
 description ** cue auto attendant PSTN number **
 translation-profile outgoing AA_Profile
 destination-pattern 2578324$
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 2005 pots
 translation-profile incoming AA_Profile
 incoming called-number 2578324
 direct-inward-dial
!
dial-peer voice 54 pots
 corlist outgoing call-local
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]......
 port 0/1/0
 forward-digits 7
 no sip-register
!
dial-peer voice 55 pots
 corlist outgoing call-domestic
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91[2-9]..[2-9]......
 port 0/1/0
 prefix 1
 no sip-register
!
dial-peer voice 56 pots
 corlist outgoing call-international
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9011T
 port 0/1/0
 prefix 011
 no sip-register
!
dial-peer voice 57 pots
 description ** FXO pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9911
 port 0/1/0
 forward-digits 3
 no sip-register
!
dial-peer voice 58 pots
 description ** FXO pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 911
 port 0/1/0
 forward-digits 3
 no sip-register
!
dial-peer voice 59 pots
 corlist outgoing call-local
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]11
 port 0/1/0
 forward-digits 3
 no sip-register
!
dial-peer voice 60 pots
 corlist outgoing call-local
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]......
 port 0/1/1
 forward-digits 7
 no sip-register
!
dial-peer voice 61 pots
 corlist outgoing call-domestic
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91[2-9]..[2-9]......
 port 0/1/1
 prefix 1
 no sip-register
!
dial-peer voice 62 pots
 corlist outgoing call-international
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9011T
 port 0/1/1
 prefix 011
 no sip-register
!
dial-peer voice 63 pots
 description ** FXO pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9911
 port 0/1/1
 forward-digits 3
 no sip-register
!
dial-peer voice 64 pots
 description ** FXO pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 911
 port 0/1/1
 forward-digits 3
 no sip-register
!
dial-peer voice 65 pots
 corlist outgoing call-local
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]11
 port 0/1/1
 forward-digits 3
 no sip-register
!
dial-peer voice 66 pots
 corlist outgoing call-local
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]......
 port 0/1/2
 forward-digits 7
 no sip-register
!
dial-peer voice 67 pots
 corlist outgoing call-domestic
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91[2-9]..[2-9]......
 port 0/1/2
 prefix 1
 no sip-register
!
dial-peer voice 68 pots
 corlist outgoing call-international
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9011T
 port 0/1/2
 prefix 011
 no sip-register
!
dial-peer voice 69 pots
 description ** FXO pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9911
 port 0/1/2
 forward-digits 3
 no sip-register
!
dial-peer voice 70 pots
 description ** FXO pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 911
 port 0/1/2
 forward-digits 3
 no sip-register
!
dial-peer voice 71 pots
 corlist outgoing call-local
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]11
 port 0/1/2
 forward-digits 3
 no sip-register
!
dial-peer voice 72 pots
 corlist outgoing call-local
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]......
 port 0/1/3
 forward-digits 7
 no sip-register
!
dial-peer voice 73 pots
 corlist outgoing call-domestic
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91[2-9]..[2-9]......
 port 0/1/3
 prefix 1
 no sip-register
!
dial-peer voice 74 pots
 corlist outgoing call-international
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9011T
 port 0/1/3
 prefix 011
 no sip-register
!
dial-peer voice 75 pots
 description ** FXO pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9911
 port 0/1/3
 forward-digits 3
 no sip-register
!
dial-peer voice 76 pots
 description ** FXO pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 911
 port 0/1/3
 forward-digits 3
 no sip-register
!
dial-peer voice 77 pots
 corlist outgoing call-local
 description ** FXO pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]11
 port 0/1/3
 forward-digits 3
 no sip-register
!
dial-peer voice 101 pots
 corlist outgoing call-local
 description ** T1 pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]......
 port 0/2/0:23
 forward-digits 7
 no sip-register
!
dial-peer voice 102 pots
 corlist outgoing call-domestic
 description ** T1 pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91[2-9]..[2-9]......
 port 0/2/0:23
 prefix 1
 no sip-register
!
dial-peer voice 103 pots
 corlist outgoing call-international
 description ** T1 pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9011T
 port 0/2/0:23
 prefix 011
 no sip-register
!
dial-peer voice 104 pots
 description ** T1 pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9911
 port 0/2/0:23
 forward-digits 3
 no sip-register
!
dial-peer voice 105 pots
 description ** T1 pots dial-peer **-Emergency dial-peer
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 911
 port 0/2/0:23
 forward-digits 3
 no sip-register
!
dial-peer voice 106 pots
 corlist outgoing call-local
 description ** T1 pots dial-peer **
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]11
 port 0/2/0:23
 forward-digits 3
 no sip-register
!
dial-peer voice 3001 pots
 description Fax
 translation-profile incoming Fax_Called_5
 incoming called-number 5870
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3002 pots
 description Chad
 translation-profile incoming Chad_Called_6
 incoming called-number 5571
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3003 pots
 description Main
 translation-profile incoming Main_Called_7
 incoming called-number 8324
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3004 pots
 description Stephen
 translation-profile incoming Stephen_Called_8
 incoming called-number 5573
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3005 pots
 description Scott
 translation-profile incoming Scott_Called_9
 incoming called-number 5574
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3006 pots
 description FrontDesk
 translation-profile incoming FrontDesk_Called_10
 incoming called-number 5570
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3007 pots
 description Tony
 translation-profile incoming Tony_Called_11
 incoming called-number 5586
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3008 pots
 description Steve
 translation-profile incoming Steve_Called_12
 incoming called-number 5572
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3017 pots
 description Brandon
 translation-profile incoming Brandon_Called_21
 incoming called-number 5585
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3000 pots
 description others-OP
 translation-profile incoming others-OP_Called_4
 incoming called-number 557[5-9]
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3009 pots
 description others-OP
 translation-profile incoming others-OP_Called_13
 incoming called-number 558[0-4]
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3010 pots
 description other-OP
 translation-profile incoming other-OP_Called_14
 incoming called-number 558[7-9]
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3011 pots
 description other-OP
 translation-profile incoming other-OP_Called_15
 incoming called-number 559[0-4]
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3012 pots
 description otherfax-OP
 translation-profile incoming otherfax-OP_Called_16
 incoming called-number 587[1-9]
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3013 pots
 description otherfax-OP
 translation-profile incoming otherfax-OP_Called_17
 incoming called-number 588.
 direct-inward-dial
 port 0/2/0:23
!
dial-peer voice 3014 pots
 description otherfax-OP
 translation-profile incoming otherfax-OP_Called_18
 incoming called-number 589[0-4]
 direct-inward-dial
 port 0/2/0:23
!
!
!
!
telephony-service
 video
 load 7960-7940 P00308000500
 load 7914 S00105000200
 load 7902 CP7902080002SCCP060817A
 load 7921 CP7921G-1.0.4
 load 7931 SCCP31.8-2-2SR2S
 load 7941GE SCCP41.8-2-2SR2S
 load 7941 SCCP41.8-2-2SR2S
 load 7961GE SCCP41.8-2-2SR2S
 load 7961 SCCP41.8-2-2SR2S
 load 7975 SCCP75.8-3-2S
 load 7965 SCCP45.8-3-2S
 load 7945 SCCP45.8-3-2S
 load 7942 SCCP42.8-3-2S
 load 7962 SCCP42.8-3-2S
 load 7971 SCCP70.8-2-2SR2S
 load 7970 SCCP70.8-2-2SR2S
 load 7936 cmterm_7936.3-3-13-0
 load 7906 SCCP11.8-2-2SR2S
 load 7911 SCCP11.8-2-2SR2S
 max-ephones 14
 max-dn 56
 ip source-address 10.1.1.1 port 2000
 max-redirect 20
 auto assign 10 to 19
 auto assign 5 to 8 type anl
 caller-id block code *916
 calling-number initiator
 timeouts interdigit 5
 system message <Company Name>
 url services http://10.1.10.1/voiceview/common/login.do
 url authentication http://10.1.10.1/voiceview/authentication/authenticate.do
 time-zone 8
 voicemail 1000
 max-conferences 8 gain -6
 call-forward pattern .T
 call-forward system redirecting-expanded
 moh music-on-hold.au
 multicast moh 239.10.16.16 port 2000
 web admin system name cisco secret 5 $1$FaER$B8MsPJkAlOdwTTdqCqhap.
 dn-webedit
 time-webedit
 transfer-system full-consult dss
 transfer-pattern 9.T
 transfer-pattern .T
 secondary-dialtone 9
 night-service weekday 17:00 08:00
 night-service weekend 00:00 23:59
 create cnf-files version-stamp 7960 Apr 16 2009 09:42:00
!
!
ephone-template  20
!
!
ephone-dn  1
 number 1050 no-reg primary
 name IP-Paging1
 paging ip 239.1.1.1 port 2000
!
!
ephone-dn  2
 number 1060
 label Page
 name Page
 paging ip 239.1.1.1 port 2000
!
!
ephone-dn  5  dual-line
 number 6010 no-reg primary
 label 6010
 description h d
 name h d
 call-forward busy 1000
 call-forward noan 1000 timeout 10
!
!
ephone-dn  6  dual-line
 number 6020 secondary 5870 no-reg primary
 label 6020
 description Fax Groetsch
 name Fax Groetsch
!
!
ephone-dn  7  dual-line
 number 6030 no-reg primary
 label 6030
 description gg d
 name gg d
 call-forward busy 1000
 call-forward noan 1000 timeout 10
!
!
ephone-dn  8  dual-line
 number 6040 no-reg primary
 label Diet Pepsi
 description hgg d
 name hgg d
 call-forward busy 1000
 call-forward noan 1000 timeout 10
!
!
ephone-dn  9
 number BCD no-reg primary
 description MoH
 moh ip 239.10.16.8 port 2139 out-call ABC
!
!
ephone-dn  10  dual-line
 number 5570 secondary 5570 no-reg primary
 pickup-group 2
 label Front Desk 5570
 description Front Desk
 name Front Desk
 call-forward busy 1000
 call-forward noan 1000 timeout 30
 translation-profile incoming CallBlocking
!
!
ephone-dn  11  dual-line
 number 5585 secondary 5585 no-reg primary
 pickup-group 1
 label Nicole 5585
 description Nicole Busch
 name Nicole Busch
 call-forward busy 1000
 call-forward noan 1000 timeout 10
 translation-profile incoming CallBlocking
!
!
ephone-dn  12  dual-line
 number 5572 secondary 5572 no-reg primary
 pickup-group 2
 label Steven 5572
 description Steven Egeness
 name Steven Egeness
 call-forward busy 1000
 call-forward noan 1000 timeout 30
 translation-profile incoming CallBlocking
!
!
ephone-dn  13  dual-line
 number 5571 secondary 5571 no-reg primary
 pickup-group 1
 label Chad 5571
 description Chad Groetsch
 name Chad Groetsch
 call-forward busy 1000
 call-forward noan 1000 timeout 30
 translation-profile incoming CallBlocking
!
!
ephone-dn  14  dual-line
 number 5573 secondary 5573 no-reg primary
 pickup-group 2
 label Stephen 5573
 description Stephen Egeness
 name Stephen Egeness
 call-forward busy 1000
 call-forward noan 1000 timeout 30
 translation-profile incoming CallBlocking
!
!
ephone-dn  15  dual-line
 number 5574 secondary 5574 no-reg primary
 pickup-group 2
 label Mathew 5574
 description Mathew Jahnke
 name Mathew Jahnke
 call-forward busy 1000
 call-forward noan 1000 timeout 30
 translation-profile incoming CallBlocking
!
!
ephone-dn  16  dual-line
 number 5586 secondary 5586 no-reg primary
 pickup-group 1
 label Andrew 5586
 description Andrew Plas
 name Andrew Plas
 call-forward busy 1000
 call-forward noan 1000 timeout 10
 translation-profile incoming CallBlocking
!
!
ephone-dn  17  dual-line
 number 5586 secondary 5586 no-reg primary
 pickup-group 1
 label Andrew 5586
 description Andrew Plas
 name Andrew Plas
 call-forward busy 1000
 call-forward noan 1000 timeout 10
!
!
ephone-dn  55
 number A801.... no-reg primary
 mwi off
!
!
ephone-dn  56
 number A800.... no-reg primary
 mwi on
!
!
ephone  1
 device-security-mode none
 mac-address C58E.4648.0000
 username "hgg"
 type anl
 button  1:5
!
!
!
ephone  2
 device-security-mode none
 mac-address C58E.4648.0001
 username "ghh"
 type anl
 button  1:6
!
!
!
ephone  3
 device-security-mode none
 mac-address C58E.4648.0002
 username "hh"
 type anl
 button  1:7
!
!
!
ephone  4
 device-security-mode none
 mac-address C58E.4648.0003
 username "ghhh"
 type anl
 button  1:8
!
!
!
ephone  5
 device-security-mode none
 video
 mac-address 001E.F728.96EC
 username "Front" password nto589487
 speed-dial 8 1060 label "Page"
 paging-dn 2
 type 7971 addon 1 7914
 button  1:10 9m11 10m13 11m15
 button  12m14 13m12 14m17
!
!
!
ephone  6
 device-security-mode none
 video
 mac-address 001E.F7C3.5982
 username "Nicole" password 5585
 speed-dial 1 1060 label "Page"
 paging-dn 2
 type 7971
 button  1:11 2m10 3m13 4m12
 button  5m14 6m15 7m17
!
!
!
ephone  7
 device-security-mode none
 video
 mac-address 001E.F7C3.57B0
 username "Steven"
 speed-dial 1 1050 label "Page"
 paging-dn 1
 type 7971
 button  1:12 2m10 3m13 4m14
 button  5m15 6m11 7m17
!
!
!
ephone  8
 device-security-mode none
 video
 mac-address 001E.F7C3.58E0
 username "Mathew"
 speed-dial 1 1050 label "Page"
 speed-dial 7 1050 label "Page"
 paging-dn 1
 type 7971
 button  1:15 2m10 3m13 4m12
 button  5m14 6m11 7m17
!
!
!
ephone  9
 device-security-mode none
 video
 mac-address 001E.F7C3.5923
 username "Chad" password yqe704136
 speed-dial 1 1050 label "Page"
 paging-dn 1
 type 7971
 button  1:13 2m10 3m12 4m14
 button  5m15 6m11 7m17
!
!
!
ephone  10
 device-security-mode none
 video
 mac-address 001E.F7C3.5924
 username "Stephen" password ********************************
 speed-dial 1 1050 label "Page"
 paging-dn 1
 type 7971
 button  1:14 2m10 3m13 4m12
 button  5m15 6m11 7m17
!
!
!
ephone  11
 device-security-mode none
 video
 mac-address 001E.F728.97A4
 username "Andrew"
 speed-dial 1 1060 label "Page"
 paging-dn 2
 type 7971
 button  1:17 2m10 3m13 4m12
 button  5m14 6m15 7m11
!
!
!
ephone  12
 device-security-mode none
!
!
ephone-hunt 1 longest-idle
 pilot 5010
 final 1000
 no-reg pilot
 statistics collect
!
!
ephone-hunt 2 sequential
 pilot 5020
 final 1000
 no-reg pilot
 statistics collect
!
!
ephone-hunt 3 peer
 pilot 5030
 list 5585, 5586
 final 1000
 timeout 8, 8
 no-reg pilot
 statistics collect
!
!
ephone-hunt 4 sequential
 pilot 5040
 list 5572, 5573
 final 1000
 timeout 8, 8
 no-reg pilot
 statistics collect
!
!
!
line con 0
 no modem enable
line aux 0
line 2
 no activation-character
 no exec
 transport preferred none
 transport input all
line vty 5 100
!
ntp master

!
webvpn cef
end

One thing that is immediately noticeable is the Ring No Answer field for 5586 is set to 10 seconds, this can cause issues with not being able to answer the phone in time and it going to voice mail.

Now a question though is if it is consistently every other call, have you been able to replicate this yourself, where you go straight to his voice mail, if so does your end ring at all or is it straight to voice mail for you with no ringing and is he on the phone when this happens and maybe he is not getting a call waiting tone? it could be a ring setting when his phone is active (i am not familiar with the options in this exact version) and have you actually seen that there is no missed call? I have noticed especially with mobile phones that i will get missed calls and it never rang, also sometimes it only does half a ring. This is more so to do with the roaming of the mobile phone but a question off of this, is there anything special about this user? is he in the same office with everyone else who is working fine? or is he in a area where the network is slower?

If all else fails and you feel comfortable re-programming everything I would delete the DN, phone, and user and re-create them. If Mathew and Nicole are working fine and Andrew is the only one with a problem, start from the beginning....

ephone-dn  16  dual-line
number 5586 secondary 5586 no-reg primary
pickup-group 1
label Andrew 5586
description Andrew Plas
name Andrew Plas
call-forward busy 1000
call-forward noan 1000 timeout 10
translation-profile incoming CallBlocking

you are not using ephone-dn 16 so delete it and it should work.

How do I delete ephone-dn 16?  When I try, it says it is still a member of the hunt group.

delete the hunt group then delete the ephone-dn 16 after that recreate the hunt group.

Just out of curiosity, if I delete the hunt group will the customer call number go down until I recreate it?
The way I see it, this whole problem is caused by having two entries for the same extension.  I cannot delete one because they are both in the hunt group- a hunt group that is required for our business.  So obviously, I'm a bit nervous about blowing it away!
I have, of course, done a text-capture to back up anything I did before and after.  I am just worried about deleting something that works for all the phones besides this one...