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8.1

Reimage a Cisco 7940 phone

Asked by gisvpn in Voice Over IP, IP Telephony

Tags: Cisco, 7940, flash, reimage, tftp

Hello,

I am relatively new to Cisco phones and unfortunately came across a problem with the one I have been using happily for some time.

Following the post below I have been looking into trying to reimage my phone :

http://www.experts-exchange.com/Hardware/Networking_Hardware/Q_24745568.html

I have installed an TFTP server onto one of my computers on the network (TFTPD32). However I feel that I need to do something additional with the phone to ensure the two can talk to each other. This is confirmed I think by the fact that nothing appears in the log files of the TFTP server when the 7940 boots up.

Is it the case that each time a Cisco phone boots up it will search for its TFTP server ?

I dont have the firmware files for the phone yet (working on that) however I wanted to check to see how I can get the two talking to each other so when I have the right files it will be easy.

As my phone wont boot up I cannot check the settings of the phone.  I have done a factory reset on the phone. What can I do to ensure the two talk to each other ?

Any help available would be greatly appreciated.

Many thanks,

GISVPN




[+][-]09/19/09 10:33 PM, ID: 25375987Accepted Solution

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About this solution

Zones: Voice Over IP, IP Telephony
Tags: Cisco, 7940, flash, reimage, tftp
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Solution Provided By: ikalmar
Participating Experts: 1
Solution Grade: A
 
[+][-]09/20/09 01:40 AM, ID: 25376327Author Comment

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[+][-]09/20/09 02:38 AM, ID: 25376443Author Comment

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[+][-]09/20/09 03:39 AM, ID: 25376592Assisted Solution

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[+][-]09/20/09 03:46 AM, ID: 25376615Author Comment

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[+][-]09/20/09 04:19 AM, ID: 25376742Expert Comment

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[+][-]09/20/09 03:00 PM, ID: 25379189Author Comment

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